Epson Moverio BT-45CS Users Guide - BO-IC400N Intelligent Controller - Page 35

Troubleshooting If you think a malfunction has occurred, check the following. The product does not turn on • Check that the product is fully charged. • If the battery is dead, the LED indicator does not turn on until a while after you start charging. Charge for at least 30 minutes, and then reconnect the USB cable. ➡"Charging" p. 17 • Press the Power button for two seconds. When startup begins, the start screen is displayed. When startup is complete, the Home screen is displayed. ➡"Turning On" p. 19 • When charging cannot be performed or operations are unresponsive, hold down the Power button for at least 12 seconds to force the device to restart. ➡"Turning Off" p. 19 • Contact Epson or your local Service Center if you forget the password for the screen lock. If the system software needs to be reinstalled, the device returns to the status at the time of purchase. • If the product gets too hot due to prolonged use or due to the usage environment, battery charging stops, and the product may turn off for safety reasons. Wait for the temperature to fall, and then turn the product back on. Cannot view movies or listen to audio • If you cannot see movies in your headset, Tap to Hide Images may be enabled. To release this setting, tap the left side of the headset twice with two fingertips. • If movies are accidentally hidden, turn off the Tap to Hide Images and Power Saving features in in the preinstalled "MOVERIO Link Pro" app. • Use the earphone microphone to input audio. You may not be able to use it depending on the type of switch earphone microphone or standard earphone microphone. Images are fuzzy • Close the app you are using and restart the device. 35