Epson R1900 Product Information Guide - Page 6

Epson Stylus Photo R1900 Series Checking the Control Panel Light Status Light status I paper on I paper flashing H ink on H ink flashing I paper flashing H ink flashing fast P power on I paper and H ink flashing or flashing alternately P power off I paper and H ink flashing alternately P power off I paper and H ink flashing fast Problem and solution Paper may be out. Load paper and press the I paper button. If multiple sheets have fed into the sheet I feeder, press the paper button to resume printing. If you're printing on a CD or DVD, the CD/DVD tray is not inserted. Insert the I CD/DVD tray and press the paper button. Paper may have jammed in the sheet feeder, manual feed slot, or roll paper slot. Sheet Feeder or Manual Feed Slot: I Press the paper button to eject any jammed sheets, then open the printer cover and remove any paper jammed inside. Press I the paper button again to clear the error. Roll Paper Slot: Cut off any printed roll paper or canvas media, then remove and reload the paper. If you're printing on a CD or DVD, the CD/DVD tray may be unable to eject. Gently pull out the CD/DVD tray and press the I paper button. The printer cover may be open. Close the printer cover to continue. (Leaving the printer cover open stops or prevents printing.) An ink cartridge is expended or not installed correctly, or is not compatible with the printer. Replace or reinstall the cartridge. Ink in a cartridge is low. You can continue printing, or check which cartridge is low and replace it. The CD/DVD tray guide cover is open while printing from paper loaded in the sheet feeder. Remove the loaded paper to print on a CD/DVD or close the CD/DVD tray guide I cover to print on paper. Press the paper button to clear the error. An unsupported device is connected to the external USB port. Connect only PictBridge compatible digital cameras to the external USB port. Parts inside the printer are at the end of their service life or an unknown error has occurred. Contact Epson for help. The print head is obstructed by paper or another foreign material. Turn off the printer, remove any obstructions, and turn it back on. If the error persists, contact Epson. Running a Printer Check A printer check will help you determine if the R1900 Series is operating properly. 1. Turn off the printer and your computer, if connected. 2. Disconnect any connected USB cables. 3. Load plain paper in the sheet feeder. 4. Hold down the I paper button and press the P power button to turn on the printer, then release the buttons. 5. The R1900 Series begins printing the nozzle check pattern. ❏ If the page prints, your printer is operating. Your problem may be caused by your computer, cable, software, or setting selections. Check for additional solutions or re-install your software. ❏ If the pattern on the page has gaps, clean or align the print head. ❏ If the page does not print, the printer may have a problem. Check for additional solutions. If they don't work, contact Epson. Loading Paper Before you print, load paper in the correct place for the type of paper you are using. You can load plain paper and most glossy and matte papers in the sheet feeder (except roll paper; see page 9). Check the list on page 8 to see if you must load your special paper one sheet at a time using the single sheet guide and the manual feed slot. Note: When printing on paper, make sure the CD/DVD tray guide cover is closed. CD/DVD tray guide cover 6 - Epson Stylus Photo R1900 Series 11/07