Epson R1900 User's Guide - PDF - Page 41

Solving Problems Check the status of the printer lights to diagnose the cause of most problems (see below), or check the solutions beginning on page 43 for more information. Open your on-screen Epson Information Center for detailed help and easy access to Epson's support website, FAQs, paper and ink purchasing, and Reference Guide. Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your Epson Stylus Photo R1900 Series software. Open your on-screen Epson Information Center and select Download the Latest Software or visit Epson's support website at epson.com/support (U.S.) or epson.ca (Canada). With Windows, you can select Driver Update on the Maintenance tab in the printer settings window. You can also click Start or , select Programs or All Programs, select EPSON, and click EPSON Stylus Photo R1900 Series Driver Update. Checking the Printer Lights Check the status of the printer lights to solve the most common problems. Light status I paper on Problem and solution Paper may be out or multiple sheets may have fed into the sheet feeder. Load paper, if necessary (see page 6), and press the I paper button. Roll paper or canvas media may be out. See page 10 to load roll paper. The CD/DVD tray may not be inserted. See page 31 to load a CD or DVD. Solving Problems 41