Epson R260 Printer Basics - Page 57
Solving Problems, Diagnosing Printer Problems
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UPC - 010343859043
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Solving Problems See "Diagnosing Printer Problems" below to help determine what the cause of your printer problem may be. If you cannot solve the problem, see "Where To Get Help" on page 69. Diagnosing Printer Problems First, check the printer's lights (see below) or run a printer check (see page 59). Lights Green P power light flashes Red ) paper out light is on and green P power light flashes Red ) paper out light and green P power light flash Red H ink light flashes Explanation The printer is receiving a print job, replacing an ink cartridge, charging ink, or cleaning the print head. If you're printing on paper, your paper ran out or multiple pages have fed at once. Make sure you push the tray lever up to set the front tray to the paper (lower) position. Then, load more paper and press the ) paper button to resume printing. If you're printing on a CD or DVD, the CD/DVD tray is not inserted. Follow the instructions beginning on page 28 to insert the tray, then press the ) paper button. If you're printing on paper, it is jammed in the printer. Press the ) paper button to eject the paper. If that doesn't work, turn off the printer, open the cover, and pull the paper out from the front, including any torn pieces. Then turn on the printer, reload paper, and press the ) paper button. If you're printing on a CD or DVD, the CD/DVD tray has not ejected. Pull out the tray and press the ) paper button. One of the cartridges is nearly expended. Check the message that appears on your screen to determine which cartridge is nearly expended or follow the instructions in "Checking the Ink Supply" on page 46. Make sure you have a replacement cartridge. Solving Problems 57
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