Epson Stylus NX330 Quick Guide - Page 25

Where to Get Help

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■ If a dotted line appears in the image, clean the document table glass with a soft, dry, lint-free cloth (paper towels are not recommended and may permanently scratch the surface), or use a small amount of glass cleaner on a soft cloth, if necessary. Do not spray glass cleaner directly on the glass. Where to Get Help Internet Support Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson. Speak to a Support Representative Before you call Epson for support, please have the following information ready: ■ Product name (Epson Stylus NX330) ■ Product serial number (located on the back of the product and under the scanner) ■ Proof of purchase (such as a store receipt) and date of purchase ■ Computer configuration ■ Description of the problem Then call: ■ U.S.: (562) 276-4382, 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM Saturday ■ Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday through Friday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Where to Get Help 25

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Where to Get Help
25
■
If a dotted line appears in the image, clean the document table glass with a soft, dry,
lint-free cloth (paper towels are not recommended and may permanently scratch the
surface), or use a small amount of glass cleaner on a soft cloth, if necessary. Do not
spray glass cleaner directly on the glass.
Where to Get Help
Internet Support
Visit Epson’s support website at
epson.com/support
(U.S.) or
epson.ca/support
(Canada)
and select your product for solutions to common problems. You can download drivers and
documentation, get FAQs and troubleshooting advice, or e-mail Epson.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
■
Product name (Epson Stylus NX330)
■
Product serial number (located on the back of the product and under the scanner)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer configuration
■
Description of the problem
Then call:
■
U.S.: (562) 276-4382,
6
AM
to 8
PM
, Pacific Time, Monday through Friday and
7
AM
to 4
PM
Saturday
■
Canada: (905) 709-3839, 6
AM
to 8
PM
, Pacific Time, Monday through Friday.
Days and hours of support are subject to change without notice. Toll or long distance
charges may apply.
Purchase Supplies and Accessories
You can purchase genuine Epson ink and paper at Epson Supplies Central at
www.epson.com/ink3
(U.S. sales) or
www.epson.ca
(Canadian sales). You can also
purchase supplies from an Epson authorized reseller. To find the nearest one, call
800-GO-EPSON (800-463-7766).