Epson Stylus Pro 10600 - UltraChrome Ink Printer Guide - Page 165

Solving Miscellaneous Printing Problems, Operational problems continued

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6-8 | Resolving Problems Operational problems (continued) Problem Solution Nothing prints (cont.) • The printer port setting doesn't match the printer connection port (Windows). Windows Me, 98, or 95: Click Start, point to Settings and select Printers. Right-click the EPSON Stylus Pro 10600 icon, then select Properties. Click the Details tab. Make sure your printer driver is selected in the Print using the following driver list. Then select the port to which your printer is connected in the Print to the following port list. Windows XP: Click Start, then select Control Panel. Double-click Printers and Other Hardware, then Printers and Faxes. Right-click the icon for your printer, then select Properties. Click the Ports tab and make sure your printer port is selected. Windows 2000 or NT 4.0: Click Start, point to Settings, and select Printers. Right-click the EPSON Stylus Pro 10600 icon, then select Properties. Click the Ports tab and make sure your printer port is selected. • The printer driver doesn't have enough available memory (Macintosh). Quit all unnecessary applications. To increase the available memory in your Macintosh, select Control Panel from the Apple menu and double-click the Memory icon. You can increase the size of virtual memory to increase total available memory. • Follow the directions beginning on page 6-14 to uninstall your printer software. Then locate your printer software CD-ROM and reinstall the software. Solving Miscellaneous Printing Problems If your printouts are not what you expected, try the suggestions below: Miscellaneous printing problems Problem Solution Your print has incorrect or garbled characters. • Make sure your software is installed correctly and the printer is selected. • If you are using Windows NT 4.0, try uninstalling the EPSON Printer Port. Click Start, point to Programs and EPSON Printers, then click EPSON Printer Port Uninstall. Follow the messages on the screen. • Clear any stalled print jobs from Monitor3 (Macintosh) or Spool Manager (Windows). • Turn off the printer and computer. Make sure the interface cable is securely plugged in at both ends. 6-8

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6-8
6-8
|
Resolving Problems
Solving Miscellaneous Printing Problems
If your printouts are not what you expected, try the suggestions below:
Nothing prints (cont.)
•
The printer port setting doesn
’
t match the printer connection port (Windows).
Windows Me, 98, or 95:
Click
Start
, point to
Settings
and select
Printers
.
Right-click the
EPSON Stylus Pro 10600
icon, then select
Properties
. Click the
Details
tab. Make sure your printer driver is selected in the
Print using the
following driver
list. Then select the port to which your printer is connected in the
Print to the following port
list.
Windows XP:
Click
Start
, then select
Control Panel
. Double-click
Printers and
Other Hardware
, then
Printers and Faxes
. Right-click the icon for your printer, then
select
Properties
. Click the
Ports
tab and make sure your printer port is selected.
Windows 2000 or NT 4.0:
Click
Start
, point to
Settings
, and select
Printers
.
Right-click the
EPSON Stylus Pro 10600
icon, then select
Properties
. Click the
Ports
tab and make sure your printer port is selected.
•
The printer driver doesn
’
t have enough available memory (Macintosh). Quit all
unnecessary applications. To increase the available memory in your Macintosh,
select
Control Panel
from the Apple menu and double-click the
Memory
icon. You
can increase the size of virtual memory to increase total available memory.
•
Follow the directions beginning on page 6-14 to uninstall your printer software. Then
locate your printer software CD-ROM and reinstall the software.
Operational problems (continued)
Problem
Solution
Miscellaneous printing problems
Problem
Solution
Your print has incorrect or
garbled characters.
•
Make sure your software is installed correctly and the printer is selected.
•
If you are using Windows NT 4.0, try uninstalling the EPSON Printer Port. Click
Start,
point to
Programs
and
EPSON Printers
, then click
EPSON Printer Port
Uninstall
. Follow the messages on the screen.
•
Clear any stalled print jobs from Monitor3 (Macintosh) or Spool Manager
(Windows).
•
Turn off the printer and computer. Make sure the interface cable is securely
plugged in at both ends.