Epson SureColor T5000 User Manual - Page 207

When a Maintenance Call/Service Call Occurs Error messages Maintenance Request Replace Part Soon/Replace Part Now XXXXXXXX Call For Service XXXX Error XXXX Power off and then on. If this doesn't work, note the code and call for service. What to do A part used in the printer is nearing the end of its service life. Contact your dealer or Epson Support and tell them the maintenance request code. You cannot clear the maintenance request until the part is replaced. A service call occurs if you continue to use the printer. A call for service occurs when: O The power cable is not connected securely O An error that cannot be cleared occurs When a call for service has occurred, the printer automatically stops printing. Turn off the printer, disconnect the power cable from the outlet and from the AC inlet on the printer, and then reconnect. Turn on the printer again multiple times. If the same call for service is displayed on the LCD panel, contact your dealer or Epson Support for assistance. Tell them the call for service code is "XXXX". Call-for-Service Codes The characters indicated by asterisks (*) vary with the type of error. Carriage error Paper feed error Circuit error Ink system error Replacement part required Mechanical error 11** 12** 00**, 13**, 1A**, 1F**, 20**, 3000, Dx**, Fx** 14**, 162*, 1900 110*, 143* 15** Problem Solver 207