Epson WF-5620 Users Guide - Page 248
Cleaning the Print Head Using a Computer Utility
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You see a screen like this: 7. Press the Color button to clean the print head. When the cleaning cycle is finished, you see a message on the screen. Caution: Never turn off the product during a cleaning cycle or you may damage it. 8. Select Print Nozzle Check Pattern. 9. Press the Color button to confirm that the print head is clean. If you don't see any improvement after cleaning the print head up to 4 times, leave the product turned on and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced. Parent topic: Print Head Cleaning Related tasks Cleaning the Print Head Using a Computer Utility Removing and Installing Ink Cartridges Checking the Nozzles Using the Product Control Panel Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 248