Epson WF-5690 Users Guide - Page 310
LCD screen message, Condition/solution, Line Type, Dial Tone Detection, Parent topic - firmware
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LCD screen message Condition/solution Maintenance box is at the end of its You must replace the maintenance box to continue printing. service life. You need to replace it. The phone line is connected to a different jack. Make sure the phone cable is connected correctly and the phone line works. Connect the phone line to the "LINE" jack. The phone line is not connected No dial tone detected. Make sure the phone cable is connected correctly and the phone line works. If you connected the product to a PBX (Private Branch Exchange) phone line or Terminal Adapter, change the Line Type setting to PBX. If you still cannot send a fax, turn off the Dial Tone Detection setting. (Turning off the Dial Tone Detection setting may cause the product to drop the first digit of a fax number.) Combination of IP address and subnet mask is invalid. There is a problem with the network connection to your product. Communication error See the link below to the Error Code section in this manual. Authentication error DNS error Recovery mode An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update from the Epson support site. If you still need help, contact Epson for support. Parent topic: Solving Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer (Rear Cover) Where to Get Help Related tasks Checking for Software Updates 310