Epson WorkForce Enterprise WF-C20750 Administrator Guide - Page 5

5

Solving Problems

......................................................................................................................................

68

Scanning Error Messages

..................................................................................................................

68

Solving Network Software Usage Problems

.......................................................................................

70

Cannot Access Web Config

...........................................................................................................

71

The "Out of Date" Message Appears

.............................................................................................

71

"The name of the security certificate does not match" Message Appears

.....................................

71

Model Name or IP Address Not Displayed in EpsonNet Config

.....................................................

72

Solving Network Security Problems

...................................................................................................

72

Pre-Shared Key was Forgotten

.....................................................................................................

72

Cannot Communicate with the Product Using IPsec Communication

...........................................

72

Communication was Working, but Stopped

...................................................................................

73

Cannot Create the Secure IPP Printing Port

..................................................................................

73

Cannot Connect After Configuring IPsec/IP Filtering

.....................................................................

74

Cannot Access the Product After Configuring IEEE 802.1X

..........................................................

74

Solving Digital Certificate Problems

...................................................................................................

74

Digital Certificate Warning Messages

............................................................................................

74

Cannot Import a Digital Certificate

.................................................................................................

76

Cannot Update a Certificate or Create a CSR

...............................................................................

76

Deleted a CA-signed Certificate

....................................................................................................

76

Where to Get Help

..............................................................................................................................

76

Notices

.......................................................................................................................................................

78

Trademarks

........................................................................................................................................

78

Copyright Notice

.................................................................................................................................

78

Copyright Attribution

......................................................................................................................

79

Section	Page
Contents	3
Using Web Config Network Configuration Software	8
About Web Config	8
Accessing Web Config	8
Restricting Features Available for Users	9
User Feature Restriction	10
Configuring User Feature Restrictions	10
Changing the Administrator Password in Web Config	12
Using Your Product on a Secure Network	13
Configuring SSL/TLS Communication	14
Configuring SSL/TLS Settings	14
Configuring a Server Certificate for the Product	15
Configuring IPsec/IP Filtering	16
About IPsec/IP Filtering	16
Configuring Default IPsec/IP Filtering Policy	16
Configuring Group IPsec/IP Filtering Policies	17
IPsec/IP Filtering Policy Settings	19
IPsec/IP Filtering Configuration Examples	24
Configuring an IPsec/IP Filtering Certificate	25
Configuring SNMPv3 Protocol Settings	26
SNMPv3 Settings	27
Configuring S/MIME Settings	28
Configuring S/MIME Basic Settings	28
S/MIME Settings	29
Configuring a Certificate for S/MIME	31
Importing the Encryption Certificate to an Email Destination	32
Connecting the Product to an IEEE 802.1X Network	33
Configuring an IEEE 802.1X Network	34
IEEE 802.1X Network Settings	35
Configuring a Certificate for an IEEE 802.1X Network	36
IEEE 802.1X Network Status	37
Using a Digital Certificate	37
About Digital Certification	38
Obtaining and Importing a CA-signed Certificate	38
CSR Setup Settings	40
CSR Import Settings	41
Deleting a CA-signed Certificate	42
Updating a Self-signed Certificate	42
Using an LDAP Server	43
Configuring the LDAP Server and Selecting Search Settings	44
LDAP Server Settings	45
LDAP Search Settings	47
Checking the LDAP Server Connection	48
LDAP Connection Report Messages	48
Configuring Protocols in Web Config	49
Protocol Settings	49
Using an Email Server	53
Configuring an Email Server	54
Email Server Settings	55
Checking the Email Server Connection	55
Email Server Connection Report Messages	56
Configuring Email Notification	58
Using EpsonNet Config Network Configuration Software	59
Installing EpsonNet Config	59
Configuring a Product IP Address Using EpsonNet Config	59
Using Epson Device Admin Configuration Software	61
Encrypting Passwords	62
Setting Up Password Encryption	62
Restoring the Password Encryption Key	64
Managing Data Retention	65
Erasing All Data from the Product	65
Changing the Auto Erase Settings	67
Solving Problems	68
Scanning Error Messages	68
Solving Network Software Usage Problems	70
Cannot Access Web Config	71
The \	71
\	71
Model Name or IP Address Not Displayed in EpsonNet Config	72
Solving Network Security Problems	72
Pre-Shared Key was Forgotten	72
Cannot Communicate with the Product Using IPsec Communication	72
Communication was Working, but Stopped	73
Cannot Create the Secure IPP Printing Port	73
Cannot Connect After Configuring IPsec/IP Filtering	74
Cannot Access the Product After Configuring IEEE 802.1X	74
Solving Digital Certificate Problems	74
Digital Certificate Warning Messages	74
Cannot Import a Digital Certificate	76
Cannot Update a Certificate or Create a CSR	76
Deleted a CA-signed Certificate	76
Where to Get Help	76
Notices	78
Trademarks	78
Copyright Notice	78

Epson WorkForce Enterprise WF-C20750 Administrator Guide - Page 5

Solving Problems, Notices, Model Name or IP Address Not Displayed in EpsonNet Config

Page 5 highlights