Epson WorkForce Pro WF-C869R Users Guide - Page 399

• Run a product check to see if a test page prints. If the test page prints, check to see if your product software is installed correctly. • Make sure your system meets the requirements for your operating system. If you are printing a highresolution image, you may need more than the minimum requirements. Print the image at a lower resolution or if necessary, increase your system's memory. • In Windows, make sure your product is selected as the default printer and the printer port setting matches the printer connection port. • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. • On a Mac, make sure the printer is added to the printer list and the printer is not paused. • Make sure your product is selected as the printer in your printing program. Parent topic: Solving Problems Printing from a Computer Related tasks Running a Product Check Using AirPrint Entering a User ID and Password for Printing Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does not work, try this solution: 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printing preferences. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product name, select Printing Preferences, and select your product name again if necessary. • Windows 7: Click and select Devices and Printers. Right-click your product name, select Printing Preferences, and select your product name again if necessary. • Windows Vista: Click , select Control Panel, and click Printer under Hardware and Sound. Right-click your product name, select Printing Preferences, and select your product name again if necessary. 399