Epson WorkForce Pro WF-C869R Users Guide - Page 402

Nothing Prints Using the PostScript Printing Software If your document doesn't print, try these solutions: • Make sure your product is turned on and connected to your computer. • Make sure your product is selected as the printer in your printing program. Parent topic: Solving PostScript Printing Problems Related topics Enabling Epson Universal Print Driver (PCL) or PostScript Printing Documents Print Incorrectly Using the PostScript Printing Software If your document does not print correctly, try these solutions: • If the file you are printing was created in an application that allows you to change the data format, such as Adobe Photoshop, make sure the settings in the application match the printer software settings. • EPS files created in binary format may not print correctly. Try creating the file in ASCII format instead. • In Windows, the product cannot print binary data if it is connected to the computer using a USB cable. Try selecting ASCII or TBCP as the Output Protocol setting on the Device Settings tab in the printer properties. • In Windows, select the appropriate substitution fonts on the Device Settings tab in the printer properties. • In Windows, if the printed colors are incorrect, try adjusting the Color Mode setting on the Advanced tab of the printer software. • In Windows, if printing is slow, try selecting Fast as the Print Quality setting on the Advanced tab of the printer software. Parent topic: Solving PostScript Printing Problems Related tasks Accessing Printer Properties - PostScript - Windows Accessing Printer Properties - PostScript - Windows You can access the printer properties to view and change product settings for PostScript printing. 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printer properties. 402