Foscam FI9853EP USER MANUAL - Page 68

Can't access IP camera in internet

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www.foscam.us front should be set to be "Enable", The ActiveX programs read by the computer will be stored. As follows: Enable: Download unsigned ActiveX controls Enable: Initialize and script ActiveX controls not marked as safe Enable: Run ActiveX controls and plug-ins Figure 7.10 If you allow the ActiveX running, but still could not see living video. Please change another port number to try. Don't use port 8000. Figure 7.11 NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you could not see video, please shut down firewall or anti-virus software to try again. 7.1.7 Can't access IP camera in internet There are some reasons: 1 ActiveX controller is not installed correctly 2 The port which camera used is blocked by Firewall or Anti-virus software. Please change another port number and try again. 3 Port forwarding is not successful. Check these settings and make sure they are correct. Foscam Digital Technologies LLC 67 Telephone: 1-800-930-0949

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www
www
.foscam.
.foscam.
us
us
Foscam Digital Technologies LLC
Telephone: 1-800-930-0949
67
front should be set to be “Enable”, The ActiveX programs read by the computer will be stored. As follows:
Enable: Download unsigned ActiveX controls
Enable: Initialize and script ActiveX controls not marked as safe
Enable: Run ActiveX controls and plug-ins
Figure 7.10
If you allow the ActiveX running, but still could not see living video. Please change another port number to try.
Don’t use port 8000.
Figure 7.11
NOTE:
Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you could
not see video, please shut down firewall or anti-virus software to try again.
7.1.7 Can’t access IP camera in internet
There are some reasons:
1 ActiveX controller is not installed correctly
2 The port which camera used is blocked by Firewall or Anti-virus software. Please change another port
number and try again.
3 Port forwarding is not successful.
Check these settings and make sure they are correct.