Fujitsu S1500M Operator's Guide - Page 317

Troubleshooting Checklist Symptom Check This Item Multifeed errors occur Is the pad assembly dirty? frequently. Note: "Multifeed" error is an error that occurs when two or more sheets are fed into the scanner simultaneously. The following types of documents are detected as a multifeed. • Documents with a photograph attached (such as application forms and personal resumes) • Documents with a receipt, slip or large stamp attached • Envelopes • 2 ply paper and carbon paper Is the pad assembly worn out? Is the document stack thicker than the allowable thickness? Resolution Clean the pad assembly. For details about how to clean the pad assembly, refer to "Cleaning the Inside of the ScanSnap" (page 327). Replace the pad assembly. For details about how to replace the pad assembly, refer to "Replacing the Pad Assembly" (page 335). Check the number of sheets to scan. For the scannable number of sheets, refer to "Loading Documents" (page 28). 317