Fujitsu S1500M Operator's Guide - Page 318
Cleaning the Inside of the, ScanSnap Replacing the Pick Roller,
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Troubleshooting Checklist Symptom Check This Item Resolution Paper is not fed. It stops midway. Is the pick roller dirty? Clean the pick roller. For details about how to clean the pick roller, refer to "Cleaning the Inside of the ScanSnap" (page 327). Is the pick roller worn out? Replace the pick roller. For details about how to replace the pick roller, refer to "Replacing the Pick Roller" (page 339). Are there any debris on the document feeding path? Remove any debris from the document feeding path. For details about how to resolve such a problem, refer to "Clearing Document Jams" (page 302). Do the loaded documents (e.g. business cards or postcards) satisfy the required size conditions? If not, they might not pass smoothly through the ADF. Are you scanning documents with a different [Paper size] setting? Try the following: • Slightly push through with your finger the first sheet of the documents at the start of scanning. • Change the insertion direction of the doc- ument. Select the [Paper] tab → [Paper size] on the ScanSnap setup dialog box/window, and specify the correct paper size for scanning. The ScanSnap is not recognized even if ScanSnap Manager is installed. Did you load any paper that is thin, torn, or bent? Did you connect the ScanSnap to your computer before installing ScanSnap Manager? Is the ScanSnap registered as [Other Device] or [Unknown Device] in [Device Manager]? When scanning a document that is hard to feed, load it sheet by sheet or use the Carrier Sheet. Select the [Start] menu → [Control Panel] → [System and Maintenance] → [Device Manager]. Delete the device name such as USB device (which differs depending on the operating system) under [Other Device] selection in the [Device Manager], and restart your computer. The file size of a scanned black & white image is the same as that of a scanned color document image. Is the black & white document scanned in color or gray mode? Select the [Scanning] tab from the ScanSnap setup dialog box/window and change the setting for [Color mode] to [B&W]. Color documents are not scanned as color. Documents in a dark color close to black, such as dark green, may be scanned as black and white or gray. Select the [Scanning] tab from the ScanSnap setup dialog box/window and change the setting for [Color mode] to [Color]. 318