Fujitsu S1500M Operator's Guide - Page 322

Troubleshooting Checklist Symptom Check This Item Resolution Saved files of scanned image data cannot be opened with a specified application. Example: An error occurs when you try to open a PDF file. Is a folder specified as the image saving folder on another computer or a hard disk on the network? For those who answered [Yes] to the above question: did an error occur while scanned image data was being saved (because, for example, a LAN cable came off)? If such network-related errors occur, files may not be saved properly, and corrupted files may exist in the folder. Check the location of the image saving folder, and then delete corrupted files, if any. After that, retry scanning. For S1500 only The text recognition accuracy decreases significantly when you execute "Scan to Word/Excel/ PowerPoint(R)". For S1500M only The text recognition accuracy decreases significantly when you execute "Scan to Word/Excel". Have you scanned documents written in small letters? Have you scanned low-quality documents having smeared or unclear characters? The optimum scanning settings depend on the document type. Find the most suitable settings in "Resolution" on the right. From the ScanSnap setup dialog box/ window, select the [Scanning] tab and set [Image quality] to [Better], [Best] or [Excellent]. Then, scan the document again. It takes longer to recognize image data in [Excellent] mode as it enlarges the size of image data. From the ScanSnap setup dialog box/ window, select the [Compression] tab and slide the [Compression rate] control toward [Compression (Low)]. Then, scan the document again. Depending on the document type, the scanned results may not be as expected, or the characters may not be correctly recognized. For more information, refer to the ABBYY FineReader for ScanSnap User's Guide. For more information, refer to the ABBYY FineReader for ScanSnap Help. Is the document to scan skewed? The more the document is skewed, the greater the possibility of character misrecognition is. Neatly align the edges of paper sheets with the side guide. *1 : If you are not sure about the USB port to which the ScanSnap is connected (USB1.1 or USB2.0), check the information about the USB port following the procedure below. On the Right-Click Menu, select [Help] → [About ScanSnap Manager]. Then, in the [ScanSnap Manager - Version Information] dialog box, click the [Detail] button to open the [ScanSnap Manager - Scanner and driver information] dialog box. Check [USB type] under [Scanner Information]. 322