Gateway EC14D Service Guide - Page 138

Internal Microphone Failure

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Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Start OK Check M/B Mic cable Re-assemble the MIC cable NG to M/B OK Check MIC wire of LCD module OK Swap MIC wire of LCD module NG Swap M/B [ Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem. 1. Check that the microphone is enabled. Navigate to Start´ Control Panel´ Hardware and Sound´ Sound and select the Recording tab. 2. Right-click on the Recording tab and select Show Disabled Devices (clear by default). 3. The microphone appears on the Recording tab. 4. Right-click on the microphone and select Enable. 5. Select the microphone then click Properties. Select the Levels tab. 6. Increase the volume to the maximum setting and click OK. 7. Test the microphone hardware: a. Select the microphone and click Configure. b. Select Set up microphone. c. Select the microphone type from the list and click Next. d. Follow the onscreen prompts to complete the test. 8. If the Issue is still not resolved, see "Online Support Information" on page 167. 128 Chapter 4

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128
Chapter 4
Internal Microphone Failure
If the internal
Microphone
fails, perform the following actions one at a time to correct the problem. Do not
replace a non-defective FRUs:
[
Microphone Problems
If internal or external
Microphones
do no operate correctly, perform the following actions one at a time to
correct the problem.
1.
Check that the microphone is enabled. Navigate to
Start
Control
Panel
Hardware
and
Sound
Sound
and select the
Recording
tab.
2.
Right-click on the
Recording
tab and select
Show
Disabled
Devices
(clear by default).
3.
The microphone appears on the
Recording
tab.
4.
Right-click on the microphone and select
Enable
.
5.
Select the microphone then click
Properties
. Select the
Levels
tab.
6.
Increase the volume to the maximum setting and click
OK
.
7.
Test the microphone hardware:
a.
Select the microphone and click
Configure
.
b.
Select
Set up microphone
.
c.
Select the microphone type from the list and click
Next
.
d.
Follow the onscreen prompts to complete the test.
8.
If the Issue is still not resolved, see “Online Support Information” on page 167.
Start
Check M/B
Mic cable
Re-assemble
the MIC cable
to M/B
OK
NG
Check MIC
wire of LCD
module
OK
Swap MIC wire
of LCD module
OK
NG
Swap M/B