Harman Kardon ADAPT PLUS Owners Manual Multilingual - Page 31

Problem, Solution

Page 31 highlights

TROUBLESHOOTING TROUBLESHOOTING Problem Solution My speaker does not turn on Make sure that the speaker is plugged in to a live AC power outlet, and if the outlet is switchcontrolled make sure the switch is on. My speaker does not appear in the Controller app Make sure the speaker is connected to your Wi-Fi network and within Wi-Fi range. Also make sure your phone or tablet and your speaker are connected to the same network. No sound is heard from the speaker Turn up the volume on your speaker, or turn up the volume on your AUX-in source device I'm unable to connect the speaker to my Wi-Fi network Make sure the speaker is within range of your WiFi router or access point. You may need to adjust the positioning if it's too far away, or consider using Ethernet Only one speaker in a wireless 5.1 system has audio output Make sure all speakers are connected to AC power and within range of the Wi-Fi network I am having trouble connecting my speakers in a Make sure you are using a 5GHz Wi-Fi network wireless 5.1 surround configuration for setup. Wireless 5.1 surround will not work with 2.4GHz Wi-Fi. 31

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31
TROUBLESHOOTING
Problem
Solution
My speaker does not turn on
Make sure that the speaker is plugged in to a
live AC power outlet, and if the outlet is switch-
controlled make sure the switch is on.
My speaker does not appear in the Controller
app
Make sure the speaker is connected to your
Wi-Fi network and within Wi-Fi range. Also make
sure your phone or tablet and your speaker are
connected to the same network.
No sound is heard from the speaker
Turn up the volume on your speaker, or turn up
the volume on your AUX-in source device
I’m unable to connect the speaker to my Wi-Fi
network
Make sure the speaker is within range of your Wi-
Fi router or access point. You may need to adjust
the positioning if it’s too far away, or consider
using Ethernet
Only one speaker in a wireless 5.1 system has
audio output
Make sure all speakers are connected to AC
power and within range of the Wi-Fi network
I am having trouble connecting my speakers in a
wireless 5.1 surround configuration
Make sure you are using a 5GHz Wi-Fi network
for setup. Wireless 5.1 surround will not work
with 2.4GHz Wi-Fi.
TROUBLESHOOTING