Harman Kardon AVR80MKII Owners Manual - Page 38

Troubleshooting

Page 38 highlights

Troubleshooting 36 Troubleshooting Chart SYMPTOM CAUSE SOLUTION No front panel lights when power switch is pressed • No AC Power • Make certain AC power cord is plugged into a live outlet. • Check to see if outlet is switch controlled. Display lights, but no sound or picture • Intermittent input connections • MUTE is on • Volume control is down • Make certain that all input and speaker connections are secure. • Press MUTE button. • up volume control. No sound from any speaker. Light around power switch is red. • Amplifier is in protection mode due to possible short. • Amplifier is in protection mode due to internal problems. • Check speaker wire connections at receiver and speaker ends for shorts. • Contact your local Harman kardon service depot. No sound from surround or center speakers • Incorrect surround mode • Input is monaural • Incorrect configuration • Select a mode other than Stereo or Monaural. • There is no surround information from mono sources. • Check configuration in SET UP MENU 1. No On Screen Control Menus • TV input is "S" Video • Change TV input to Composite Video. The menus are available ONLY on Composite Video. Unit does not respond to remote commands • Weak batteries in remote • Remote is in LEARN position • Remote sensor is obscured • Change remote batteries. • Slide USE/LEARN switch to USE. • Make certain front panel sensor is visible to remote. Intermittent buzzing in tuner • Local interference • Move unit or antenna away from computers, fluorescent lights, TVs, motors or other electrical appliances.

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Troubleshooting
36
Troubleshooting
Chart
SYMPTOM
CAUSE
SOLUTION
No
front
panel
lights
when
power
switch
is
pressed
No
AC
Power
Make
certain
AC
power
cord
is
plugged
into
a
live
outlet.
Check
to
see
if
outlet
is
switch
controlled.
Display
lights,
but
no
sound
or
picture
Intermittent
input
connections
MUTE
is
on
Volume
control
is
down
Make
certain
that
all
input
and
speaker
connections
are
secure.
Press
MUTE
button.
up
volume
control.
No
sound
from
any
speaker.
Light
around
power
switch
is
red.
Amplifier
is
in
protection
mode
due
to
possible
short.
Amplifier
is
in
protection
mode
due
to
internal
problems.
Check
speaker
wire
connections
at
receiver
and
speaker
ends
for
shorts.
Contact
your
local
Harman
kardon
service
depot.
No
sound
from
surround
or
center
speakers
Incorrect
surround
mode
Input
is
monaural
Incorrect
configuration
Select
a
mode
other
than
Stereo
or
Monaural.
There
is
no
surround
information
from
mono
sources.
Check
configuration
in
SET
UP
MENU
1.
No
On
Screen
Control
Menus
TV
input
is
"S"
Video
Change
TV
input
to
Composite
Video.
The
menus
are
available
ONLY
on
Composite
Video.
Unit
does
not
respond
to
remote
commands
Weak
batteries
in
remote
Remote
is
in
LEARN
position
Remote
sensor
is
obscured
Change
remote
batteries.
Slide
USE/LEARN
switch
to
USE.
Make
certain
front
panel
sensor
is
visible
to
remote.
Intermittent
buzzing
in
tuner
Local
interference
Move
unit
or
antenna
away
from
comput-
ers,
fluorescent
lights,
TVs,
motors
or
other
electrical
appliances.