HP 1018 Service Manual - Page 106

Printer, Preferences, Printer Properties, Printing Preferences, Type Is, Printing

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Table 6-3 Solving print-quality problems (continued) Toner smears appear on the printed page. Cause Solution If toner smears appear on the leading edge of the media, the Wipe the media guides with a dry, lint free cloth. media guides might be dirty. The print path needs to be cleaned. Clean the print path (see Cleaning the print path on page 26). The media in use does not meet HP specifications (for example, it is too moist or too rough). Make sure that the media meets the specifications detailed in the HP LaserJet Printer Family Print Media Guide. The print cartridge is worn or damaged. Replace the print cartridge. The wrong type of media is selected in the Printer Preferences dialog box. Open the Printer Properties dialog box, and then click Printing Preferences. Select the correct media type from the Type Is drop down menu. Click OK to close the Printing Preferences dialog box, and then click OK again to close the Printer properties dialog box. The fuser is damaged. Perform the Half self-test functional check on page 107. If the error persists, replace the fuser. If, after replacing the fuser, the error persists, replace the ECU. The toner is loose, and it does not stay attached to the printed page. Cause The media in use does not meet HP specifications (for example, it is too moist or too rough). The print path needs to be cleaned. The wrong type of media is selected in the Printer Preferences dialog box. Solution Make sure that the media meets the specifications detailed in the HP LaserJet Printer Family Print Media Guide. Clean the print path. See Cleaning the print path on page 26. Open the Printer Properties dialog box, and then click Printing Preferences. Select the correct media type from 98 Chapter 6 Troubleshooting ENWW

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Toner smears appear on the printed page.
Cause
Solution
If toner smears appear on the leading edge of the media, the
media guides might be dirty.
Wipe the media guides with a dry, lint free cloth.
The print path needs to be cleaned.
Clean the print path (see
Cleaning
the
print
path
on
page
26
).
The media in use does not meet HP specifications (for
example, it is too moist or too rough).
Make sure that the media meets the specifications detailed
in the
HP LaserJet Printer Family Print Media Guide
.
The print cartridge is worn or damaged.
Replace the print cartridge.
The wrong type of media is selected in the
Printer
Preferences
dialog box.
Open the
Printer Properties
dialog box, and then click
Printing Preferences
. Select the correct media type from
the
Type Is
drop down menu. Click
OK
to close the
Printing
Preferences
dialog box, and then click
OK
again to close
the
Printer properties
dialog box.
The fuser is damaged.
Perform the
Half
self-test
functional
check
on
page
107
.
If the error persists, replace the fuser.
If, after replacing the fuser, the error persists, replace the
ECU.
The toner is loose, and it does not stay attached to the printed page.
Cause
Solution
The media in use does not meet HP specifications (for
example, it is too moist or too rough).
Make sure that the media meets the specifications detailed
in the
HP LaserJet Printer Family Print Media Guide
.
The print path needs to be cleaned.
Clean the print path. See
Cleaning
the
print
path
on
page
26
.
The wrong type of media is selected in the
Printer
Preferences
dialog box.
Open the
Printer Properties
dialog box, and then click
Printing Preferences
. Select the correct media type from
Table 6-3
Solving print-quality problems (continued)
98
Chapter 6
Troubleshooting
ENWW