HP 1018 Service Manual - Page 98

Jams, Clearing jams, Typical media jam locations, Removing a jammed - laserjet troubleshoot

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Jams Clearing jams CAUTION Do not use sharp objects, such as tweezers or needle nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. CAUTION Always pull jammed media in the direction it would travel through the paper path. Do not pull jammed media against the direction of travel through the paper path to avoid damage to the printer. To prevent damage to the printer when clearing jams, including jams in the output bin, always open the print-cartridge door and remove the print cartridge. Keep the door open and the cartridge out until the jam has been cleared. Opening the print-cartridge door and removing the print cartridge relieves tension on the printer rollers, which prevents damage to the printer and makes the removal of jammed pages easier. Occasionally, media becomes jammed during a print job. You are notified of a media jam by an error from the software and the printer control panel lights. See Control-panel lights on page 88. The following are some of the causes of media jams: ● The input trays are loaded improperly or are too full. See Loading media on page 21. NOTE When you add new media, always remove all of the media from the input tray and straighten the stack of new media. This helps prevent multiple sheets of media from feeding through the printer at one time, reducing media jams. ● The media does not meet HP specifications. See Media specifications on page 16. Typical media jam locations ● Print cartridge area: See HP LaserJet 1018 printer on page 3. ● Input tray area: If the page is still sticking out of the input tray, gently try to remove it from the input tray without tearing the page. If you feel resistance, see HP LaserJet 1018 printer on page 3. ● Output path: If the page is sticking out of the output bin, see HP LaserJet 1018 printer on page 3. NOTE There might be loose toner in the printer after a media jam. This toner clears up after a few sheets are printed. Removing a jammed page Use the procedures in this section to remove a jam. CAUTION Media jams might result in loose toner on the page. If you get any toner on your clothes, wash them in cold water. Hot water will permanently set the toner into the fabric. 90 Chapter 6 Troubleshooting ENWW

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Jams
Clearing jams
CAUTION
Do not use sharp objects, such as tweezers or needle nose pliers, to remove
jams. Damage caused by sharp objects will not be covered by the warranty.
CAUTION
Always pull jammed media in the direction it would travel through the paper path.
Do not
pull jammed media against the direction of travel through the paper path to avoid
damage to the printer.
To prevent damage to the printer when clearing jams, including jams in the output bin, always open
the print-cartridge door and remove the print cartridge. Keep the door open and the cartridge out until
the jam has been cleared. Opening the print-cartridge door and removing the print cartridge relieves
tension on the printer rollers, which prevents damage to the printer and makes the removal of
jammed pages easier.
Occasionally, media becomes jammed during a print job. You are notified of a media jam by an error
from the software and the printer control panel lights. See
Control-panel
lights
on
page
88
.
The following are some of the causes of media jams:
●
The input trays are loaded improperly or are too full. See
Loading
media
on
page
21
.
NOTE
When you add new media, always remove all of the media from the input tray
and straighten the stack of new media. This helps prevent multiple sheets of media from
feeding through the printer at one time, reducing media jams.
●
The media does not meet HP specifications. See
Media
specifications
on
page
16
.
Typical media jam locations
●
Print cartridge area
: See
HP LaserJet
1018
printer
on
page
3
.
●
Input tray area
: If the page is still sticking out of the input tray, gently try to remove it from the
input tray without tearing the page. If you feel resistance, see
HP LaserJet
1018
printer
on
page
3
.
●
Output path
: If the page is sticking out of the output bin, see
HP LaserJet
1018
printer
on
page
3
.
NOTE
There might be loose toner in the printer after a media jam. This toner clears up
after a few sheets are printed.
Removing a jammed page
Use the procedures in this section to remove a jam.
CAUTION
Media jams might result in loose toner on the page. If you get any toner on your
clothes, wash them in cold water.
Hot water will permanently set the toner into the fabric
.
90
Chapter 6
Troubleshooting
ENWW