HP 15-bn000 15-ay099 250 G5 Notebook PC 256 G5 Notebook PC - Maintenance and S - Page 121

Statement of memory volatility

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13 Statement of memory volatility The purpose of this chapter is to provide general information regarding nonvolatile memory in HP Business PCs. This chapter also provides general instructions for restoring nonvolatile memory that can contain personal data after the system has been powered off and the hard drive has been removed. HP Business PC products that use Intel®-based or AMD®-based system boards contain volatile DDR memory. The amount of nonvolatile memory present in the system depends upon the system configuration. Intelbased and AMD-based system boards contain nonvolatile memory subcomponents as originally shipped from HP, assuming that no subsequent modifications have been made to the system and assuming that no applications, features, or functionality have been added to or installed on the system. Following system shutdown and removal of all power sources from an HP Business PC system, personal data can remain on volatile system memory (DIMMs) for a finite period of time and will also remain in nonvolatile memory. Use the steps below to remove personal data from the PC, including the nonvolatile memory found in Intel-based and AMD-based system boards. NOTE: If your tablet has a keyboard base, connect to the keyboard base before beginning steps in this chapter. Current BIOS steps 1. Follow steps (a) through (l) below to restore the nonvolatile memory that can contain personal data. Restoring or reprogramming nonvolatile memory that does not store personal data is neither necessary nor recommended. a. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. IMPORTANT: If the Main menu displays Restore Defaults instead of Apply Factory Defaults and Exit, go to Legacy BIOS Steps on page 114. NOTE: If the system has a BIOS administrator password, enter the password at the prompt. b. Select Main, select Apply Factory Defaults and Exit, and then select Yes to load defaults. The computer will reboot. c. During the reboot, press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. NOTE: If the system has a BIOS administrator password, enter the password at the prompt. d. Select the Security menu, select Restore Security Settings to Factory Defaults, and then select Yes to restore security level defaults. The computer will reboot. e. During the reboot, press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. NOTE: If the system has a BIOS administrator password, enter the password at the prompt. f. If an asset or ownership tag is set, select the Security menu and scroll down to the Utilities menu. Select System IDs, and then select Asset Tracking Number. Clear the tag, and then make the selection to return to the prior menu. 113

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13
Statement of memory volatility
The purpose of this chapter is to provide general information regarding nonvolatile memory in HP Business
PCs. This chapter also provides general instructions for restoring nonvolatile memory that can contain
personal data after the system has been powered
off
and the hard drive has been removed.
HP Business PC products that use Intel®-based or AMD®-based system boards contain volatile DDR memory.
The amount of nonvolatile memory present in the system depends upon the system
configuration.
Intel-
based and AMD-based system boards contain nonvolatile memory subcomponents as originally shipped from
HP, assuming that no subsequent
modifications
have been made to the system and assuming that no
applications, features, or functionality have been added to or installed on the system.
Following system shutdown and removal of all power sources from an HP Business PC system, personal data
can remain on volatile system memory (DIMMs) for a
finite
period of time and will also remain in nonvolatile
memory. Use the steps below to remove personal data from the PC, including the nonvolatile memory found
in Intel-based and AMD-based system boards.
NOTE:
If your tablet has a keyboard base, connect to the keyboard base before beginning steps in this
chapter.
Current BIOS steps
1.
Follow steps (a) through (l) below to restore the nonvolatile memory that can contain personal data.
Restoring or reprogramming nonvolatile memory that does not store personal data is neither necessary
nor recommended.
a.
Turn on or restart the computer, and then press
esc
while the "Press the ESC key for Startup Menu"
message is displayed at the bottom of the screen.
IMPORTANT:
If the
Main
menu displays
Restore Defaults
instead of
Apply Factory Defaults and
Exit
, go to
Legacy BIOS Steps
on page
114
.
NOTE:
If the system has a BIOS administrator password, enter the password at the prompt.
b.
Select
Main
, select
Apply Factory Defaults and Exit
, and then select
Yes
to load defaults.
The computer will reboot.
c.
During the reboot, press
esc
while the “Press the ESC key for Startup Menu” message is displayed
at the bottom of the screen.
NOTE:
If the system has a BIOS administrator password, enter the password at the prompt.
d.
Select the
Security
menu, select
Restore Security Settings to Factory Defaults
, and then select
Yes
to restore security level defaults.
The computer will reboot.
e.
During the reboot, press
esc
while the “Press the ESC key for Startup Menu” message is displayed
at the bottom of the screen.
NOTE:
If the system has a BIOS administrator password, enter the password at the prompt.
f.
If an asset or ownership tag is set, select the
Security
menu and scroll down to the
Utilities
menu.
Select
System IDs
, and then select
Asset Tracking Number
. Clear the tag, and then make the
selection to return to the prior menu.
113