HP 15-bn000 15-ay099 250 G5 Notebook PC 256 G5 Notebook PC - Maintenance and S - Page 5

Table of contents

1

Product description

.......................................................................................................................................

1

HP Notebook PC; Intel 7th generation and Pentium/Celeron processors; non-touch models

.............................

1

HP Notebook PC; Intel 5th and 6th generation and Pentium/Celeron processors; non-touch models

...............

5

HP Notebook PC; Intel 7th generation Core and Pentium/Celeron processors; touch models

............................

9

HP Notebook PC; Intel 5th and 6th generation and Pentium/Celeron processors; touch models

.....................

12

HP 250/256 G5 Notebook PC models

..................................................................................................................

16

2

External component

identiﬁcation

................................................................................................................

21

Display

.................................................................................................................................................................

21

Right side

.............................................................................................................................................................

22

Left side

...............................................................................................................................................................

23

Top

........................................................................................................................................................................

24

TouchPad

...........................................................................................................................................

24

Lights

.................................................................................................................................................

25

Button

................................................................................................................................................

26

Keys

...................................................................................................................................................

27

Using the action keys

........................................................................................................................

28

Bottom

.................................................................................................................................................................

29

Labels

...................................................................................................................................................................

30

3

Illustrated parts catalog

..............................................................................................................................

31

Computer major components

..............................................................................................................................

31

Miscellaneous parts

.............................................................................................................................................

37

Display assembly subcomponents

......................................................................................................................

38

Mass storage devices

...........................................................................................................................................

40

4

Removal and replacement procedures preliminary requirements

....................................................................

43

Tools required

......................................................................................................................................................

43

Service considerations

.........................................................................................................................................

43

Plastic parts

.......................................................................................................................................

43

Cables and connectors

......................................................................................................................

43

Drive handling

...................................................................................................................................

44

Grounding guidelines

...........................................................................................................................................

44

Electrostatic discharge damage

........................................................................................................

44

Packaging and transporting guidelines

..........................................................................

45

Workstation guidelines

................................................................................

45

v

Section	Page
Product description	9
HP Notebook PC; Intel 7th generation and Pentium/Celeron processors; non-touch models	9
HP Notebook PC; Intel 5th and 6th generation and Pentium/Celeron processors; non-touch models	13
HP Notebook PC; Intel 7th generation Core and Pentium/Celeron processors; touch models	17
HP Notebook PC; Intel 5th and 6th generation and Pentium/Celeron processors; touch models	20
HP 250/256 G5 Notebook PC models	24
External component identification	29
Display	29
Right side	30
Left side	31
Top	32
TouchPad	32
Lights	33
Button	34
Keys	35
Using the action keys	36
Bottom	37
Labels	38
Illustrated parts catalog	39
Computer major components	39
Miscellaneous parts	45
Display assembly subcomponents	46
Mass storage devices	48
Removal and replacement procedures preliminary requirements	51
Tools required	51
Service considerations	51
Plastic parts	51
Cables and connectors	51
Drive handling	52
Grounding guidelines	52
Electrostatic discharge damage	52
Packaging and transporting guidelines	53
Workstation guidelines	53
Equipment guidelines	54
Removal and replacement procedures for Customer Self-Repair parts	55
Component replacement procedures	55
Battery	56
Optical drive	57
Removal and replacement procedures for Authorized Service Provider parts	59
Component replacement procedures	59
Bottom cover	60
WLAN module	62
Memory module	64
Optical drive board	66
Speakers	67
Hard drive	68
RTC battery	71
USB board	72
Solid-state drive (SSD)	73
Solid-state drive board	74
Heat sink assembly	75
Fan	78
TouchPad button board	80
System board	81
Display assembly	85
Power connector cable	92
Power button board	93
Top cover/keyboard	94
Using Setup Utility (BIOS) in Windows 7	97
Starting Setup Utility (BIOS)	97
Updating the BIOS	97
Determining the BIOS version	97
Downloading a BIOS update	97
Using Setup Utility (BIOS) in Windows 10	99
Starting Setup Utility (BIOS)	99
Updating Setup Utility (BIOS)	99
Determining the BIOS version	99
Downloading a BIOS update	100
Backing up, restoring, and recovering in Windows 7	101
Creating backups	101
Creating recovery media to recover the original system	101
What you need to know	101
Creating the recovery media	102
Creating system restore points	102
What you need to know	102
Creating a system restore point	102
Backing up system and personal information	102
Tips for a successful backup	103
What you need to know	103
Creating a backup using Windows Backup and Restore	103
Restore and recovery	104
Restoring to a previous system restore point	104
Restoring specific files	104
Restoring specific files using Windows Backup and Restore	104
Recovering the original system using HP Recovery Manager	104
What you need to know	104
Recovering using HP Recovery partition (select products only)	105
Recovering using the recovery media	105
Changing the computer boot order	105
Backing up, restoring, and recovering in Windows 10	107
Creating recovery media and backups	107
Creating HP Recovery media (select products only)	107
Using Windows tools	108
Restore and recovery	109
Recovering using HP Recovery Manager	109
What you need to know before you get started	109
Using the HP Recovery partition (select products only)	110
Using HP Recovery media to recover	110
Changing the computer boot order	111
Removing the HP Recovery partition (select products only)	111
Using HP PC Hardware Diagnostics (UEFI)	113
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	113
Specifications	115
Computer specifications	115
39.6-cm (15.6-in) display specifications	116
Hard drive specifications, hybrid drives	116
Hard drive specifications	117
M.2 solid-state drive specifications	118
DVD±RW SuperMulti DL Drive specifications	119
Statement of memory volatility	121
Nonvolatile memory usage	125
Questions and answers	127
Using HP Sure Start (select models only)	128
Power cord set requirements	129
Requirements for all countries	129
Requirements for specific countries and regions	130
Recycling	133

HP 15-bn000 15-ay099 250 G5 Notebook PC 256 G5 Notebook PC - Maintenance and S - Page 5

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