HP 15-r029wm HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP
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- HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 1
HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP 255 G3 Notebook PC HP 256 G3 Notebook PC Maintenance and Service Guide - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 2
and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Third Edition: May 2014 First Edition: December 2013 Document Part Number: 756246-003 Product notice This guide describes - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 4
iv Safety warning notice - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 5
30 Plastics Kit ...31 Rubber Kit ...31 Miscellaneous parts ...32 Sequential part number listing ...33 4 Removal and replacement procedures ...45 Preliminary replacement requirements ...45 Tools required ...45 Service considerations ...45 Plastic parts ...45 Cables and connectors ...45 Drive handling - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 6
subcomponents (bezel, webcam, panel 50 Optical drive ...53 Keyboard ...55 Top cover ...58 Power button board ...61 the BIOS version ...97 Downloading a BIOS update ...98 Using HP PC Hardware Diagnostics (UEFI) ...98 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 99 7 Computer - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 7
version ...102 Downloading a BIOS update ...103 Using HP PC Hardware Diagnostics (UEFI) ...103 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 104 8 Specifications ...105 Computer specifications ...105 39.6-cm (15.6-in) display specifications ...106 Hard drive specifications ...107 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 8
Recovering using HP Recovery partition (select models only 117 Recovering using the recovery media 117 Changing the computer boot order 117 11 Backup and Recovery in SUSE Linux ...119 Backing up your - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 9
15 Notebook PC √ √ Compaq 15 Notebook PC √ √ HP 250 G3 Notebook PC √ HP 255 G3 Notebook PC √ HP 256 G3 Notebook PC √ Processors AMD A8-6410 processor (2.0-GHz, 2-MB L2 cache, 1600-MHz DDR3L √ √ √ AMD A6-6310 processor (1.8-GHz, 2-MB L2 cache, 1600-MHz DDR3L (not for HP 255 G3 models - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 10
GB VRAM (HP 15/Compaq 15 only) GPU power management enabled at launch Support DX11 Support dynamic switching Support HD Decode and HDMI 39.6-cm (15.6-in), high Supports LVDS √ √ √ Intel models: √ √ √ 1 or 2 customer-accessible/upgradable memory module slots (depending on model) Supports - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 11
Category Hard drives Optical drive Audio/video Description HP/CPQ 15 HP/CPQ 15 HP 255 (AMD) (Intel) (AMD) DDR3L-1600-MHz Single Channel Support DDR3L-1333-MHz Single Channel Support (DDR3-1600 downgrade to DDR3-1333) Supports up to 16 GB of system RAM in the following configurations: ● 16384- - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 12
Category Description HP/CPQ 15 HP/CPQ 15 HP 255 HP 250 (AMD) (Intel) (AMD) (Intel) Ethernet Integrated 10/100 network interface card (NIC) √ Integrated 10/100/1000 network interface card (NIC) (UMA, nontouch models only) √ √ √ Wireless Integrated wireless local area network (WLAN) - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 13
Kensington Security Lock Support Intel Anti-Theft Support Intel IPT OTP support Operating system Preinstalled: ● Windows 8.1 ● Ubuntu ● FreeDOS 2.0 Serviceability End-user replaceable parts: ● AC adapter ● Battery ● Optical drive ● Keyboard HP/CPQ 15 HP/CPQ 15 HP 255 HP 250 (AMD - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 14
6 Chapter 1 Product description - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 15
The webcam is in use. (4) Webcam Records video and captures photographs. Some models allow you to video conference and chat online using streaming video. To use region. To access this guide in Windows 8, from the Start screen, type support, and then select the HP Support Assistant app. Display 7 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 16
an optical disc or reads and writes to an optical disc. NOTE: For disc compatibility information, go to the Help and Support web page. Follow the web page instructions to select your computer model. Select Support & Drivers, and then select Product Information. Optical drive eject button (select - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 17
routine operation. (5) External monitor port (select models only) Connects an external VGA monitor or Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or this guide in Windows 8, from the Start screen, type support, and then select the HP Support - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 18
button (3) Right TouchPad button Description Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. Functions like the left button on an external mouse. Functions like the right button on an external mouse. 10 Chapter - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 19
sound is on. On: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. NOTE: On some models, the wireless light is amber when all wireless devices are off. Top 11 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 20
Button Component Power button Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 21
Keys Component (1) (2) (3) esc key fn key Windows key (4) Action keys (5) num lk key (6) Integrated numeric keypad Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the spacebaror - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 22
Bottom Component (1) Battery lock and unlock latch Description Locks and unlocks the battery in the battery bay. (2) Battery bay Holds the battery. (3) Vent Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 23
important information to identify your computer. When contacting support, you will probably be asked for the serial number, and possibly for the product number or the model number. Locate these numbers before you contact support. NOTE: Your service labels will resemble one of the examples shown - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 24
Component (4) Model number (select models only) (5) Revision number ● Regulatory label(s)-Provide(s) regulatory information about the computer. ● Wireless certification label(s)-Provide(s) information about optional wireless devices and the approval markings for the countries or - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 25
Computer major components NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Computer major components 17 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 26
Item (1) (2) Component Spare part number Display assembly (39.6-cm [15.6-in] HD, anti-glare, touchscreen) NOTE: For display assembly spare part information, see Display assembly subcomponents on page 28. Keyboard 18 Chapter 3 Illustrated parts catalog - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 27
Norway For use in the Czech Republic and Slovakia Top cover (includes touchpad) Black HP 15 models Purple HP 15 models Sparkling black HP 15 models Red HP 15 models White HP 15 models Blue HP 15 models Spare part number 749658-001 749658-031 749658-041 749658-051 749658-061 749658-071 749658-131 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 28
Component Spare part number Silver HP 15 models 760961-001 Gray Compaq 15 models 749640-001 HP 250/255 G3 models 754214-001 Power (includes replacement thermal materials): For use in HP 15 and Compaq 15 models: ● AMD A8-6410 processor and UMA graphics in touch screen models without - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 29
with Windows 8 Standard 750633-501 ● AMD E1-2100 processor and UMA graphics in models with Windows 8 Professional 750633-601 For use in HP 255 G3 models: ● AMD A8-6410 processor and UMA graphics in models without Windows 8 (touch screen) 764000-001 ● AMD A8-6410 processor and UMA graphics - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 30
8 Standard 761531-501 ● AMD E1-2100 processor and UMA graphics in models with Windows 8 Professional 761531-601 For use in HP 15 and Compaq 15 models: ● Intel Celeron N2815 processor and UMA graphics memory in models without Windows 759879-001 8 ● Intel Celeron N2815 processor and UMA graphics - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 31
Spare part number ● Intel Celeron N2830 processor and UMA graphics memory in models without Windows 764104-001 8 ● Intel Celeron N2830 processor and UMA graphics memory in models with Windows 8 Standard 764104-501 ● Intel Celeron N2830 processor and UMA graphics memory in models with Windows - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 32
Intel Core i5-4210U processor and 2 GB of discrete graphics memory in models with Windows 8 Professional 760970-601 For use in HP 250 G3 models: ● Intel Celeron N2815 processor and UMA graphics memory in models without Windows 761543-001 8 ● Intel Celeron N2815 processor and UMA graphics memory - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 33
Item Component Spare part number ● Intel Celeron N2830 processor and UMA graphics memory in models with Windows 8 Standard 774711-501 ● Intel Celeron N2830 processor and UMA graphics memory in models with Windows 8 Professional 774711-601 ● Intel Pentium N3520 processor and UMA graphics - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 34
with Windows 8 Standard and WWAN 761535-501 ● Intel i5-4210U processor and UMA graphics memory in models with Windows 8 Professional and WWAN 761535-601 Heat sink assembly (includes replacement thermal materials): For use in models with an AMD processor and UMA graphics 753895-001 For use in - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 35
2.8-Ah Li-ion battery Base enclosure For use in defeatured HP 15 and Compaq 15 models For use in full-featured HP 15 and Compaq 15 models For use in HP 250/255 G3 models Optical drive (DVD+/-RW Double-Layer SuperMulti) Spare part number 676521-001 634250-001 669299-001 622643-001 753894-001 749647 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 36
use in HP 15 and Compaq 15 models For use in models with a touch screen Hinges (left and right) For use in models without a touch screen For use in models with a touch screen Raw display panel (39.6-cm [15.6-in], HD, WLED, BrightView) 28 Chapter 3 Illustrated parts catalog Spare part number 749644 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 37
red HP 15 touch screen models For use in white HP 15 models For use in white HP 15 touch screen models For use in blue HP 15 models For use in blue HP 15 touch screen models For use in silver HP 15 models For use in silver HP 15 touch screen models For use in purple HP 15 models Spare part number - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 38
): 1-GB, 5400-rpm, 2.5-in 750 GB, 5400 rpm hard drive, 2.5 in (for use in HP 250/255 G3 models) 500-GB, 5400-rpm 320-GB, 5400-rpm, 2.5-in (for use only in HP 250 models) Hard drive bracket Spare part number 750636-001 676521-001 634250-001 669299-001 622643-001 749648-001 30 Chapter - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 39
Plastics Kit Item (1) (2) Component Plastics Kit, includes: Left cover Right cover Rubber Kit Component Rubber Kit, includes: Front feet Rear feet Spare part number 749656-001 Spare part number 749652-001 Plastics Kit 31 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 40
non-PFC, 4.5 mm 45-W non-PFC, non-slim HP Smart AC adapter (for use in all countries and regions ) Power cord (3-pin, black, 1.83-m): For use in models with AMD processors: ● For use in Australia ● For use Switzerland ● For use in Taiwan Spare part number 714657-001 710412-001 741427-001 490371-011 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 41
749657-001 679921-001 Sequential part number listing CSR flag designations: ● A = Mandatory ● B = Optional ● C = Service technician recommended ● N = Non-user replaceable Spare part number CSR flag Description 490371-001 A Power cord for use in AMD models in North America (3-pin, black, 1.83 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 42
number 65-W non-PFC EM HP Smart AC adapter (for non-PFC, non-slim HP Smart AC adapter (for HP 15 models 749642-001 N Display enclosure for use in gray Compaq 15 models 749643-001 N Base enclosure for use in defeatured HP 15 and Compaq 15 models 749644-001 N Display bezel for use with HP models - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 43
in Denmark, Finland, and Norway 749658-FL1 B Keyboard for use in the Czech Republic and Slovakia 749659-001 N System board for use only with computer models without Windows 8 and equipped with an AMD E2-3800 processor (includes replacement thermal materials) 749659-501 N System board for - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 44
Windows 8 Professional and equipped with an AMD A4-5000 processor and UMA graphics (includes replacement thermal materials) 750635-001 N Raw display panel, non-touch screen, for use in HP 15 and Compaq 15 models 750636-001 A DVD+/-RW Double-Layer SuperMulti Drive 753894-001 N Fan for use - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 45
Spare part number CSR flag Description 759874-501 N System board for use in HP 15 and Compaq 15 models with Windows 8 Standard with an Intel Core i3-3217U processor and 1 GB of discrete graphics 759874-601 N System board for use in HP 15 and Compaq 15 models with Windows 8 Professional with - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 46
for use in gray HP 15 models 760964-001 N Display enclosure for use in red HP 15 models 760965-001 N Display enclosure for use in white HP 15 models 760966-001 N Display enclosure for use in blue HP 15 models 760967-001 N Display enclosure for use in silver HP 15 models 760968-001 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 47
Spare part number CSR flag Description 761530-601 N System board for use in HP 255 G3 models with an AMD E2-3800 processor, UMA graphics, and Windows 8 Professional 761531-001 N System board for use in HP 255 G3 models with an AMD E1-2100 processor, UMA graphics, without Windows 8 761531- - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 48
Intel Celeron N2815 processor and UMA graphics memory for use in HP 250 G3 models with Windows 8 Professional 761695-010 N Display enclosure for use in sparkling black HP 15 models 762728-001 N Heat sink for use in models with AMD processors and discrete graphics 762734-001 N System board - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 49
8 764003-501 N System board with AMD E1-6010 processor with UMA graphics for use in HP 255 G3 models with Windows 8 Standard 764003-601 N System board with AMD E1-6010 processor with UMA graphics for use in HP 255 G3 models with Windows 8 Professional Sequential part number listing 41 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 50
Celeron N2830 processor and UMA graphics memory for use in HP 15/Compaq 15 models with Windows 8 Standard 764104-601 N System board with Intel Celeron N2830 processor and UMA graphics memory for use in HP 15/Compaq 15 models with Windows 8 Professional 764261-001 N System board with AMD A8 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 51
Core i3-4005U processor and UMA graphics memory for use in HP 15/Compaq 15 models without Windows 8 765444-501 N System board with Intel Core i3-4005U processor and UMA graphics memory for use in HP 15/Compaq 15 models with Windows 8 Standard 765444-601 N System board with Intel Core i3 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 52
for use in sparkling black HP 15 touch screen models 775087-001 N For use in full-featured HP 15 and Compaq 15 models 775088-001 N Top cover for use in purple HP 15 models (includes touchpad) 775089-001 N Display enclosure for use in purple HP 15 models 775393-001 N System board with - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 53
removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 54
and be sure that the optical drive tray is closed. Handle drives on surfaces covered with at least one inch of shock-proof foam. Avoid dropping drives from any height onto any surface. After removing a hard drive, be degraded by as little as 700 V. 46 Chapter 4 Removal and replacement procedures - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 55
12,000 V 6,000 V 2,000 V 11,500 V 14,500 V 26,500 V 21,000 V Relative humidity 40% 15,000 V 5,000 V 800 V 700 V 4,000 V 5,000 V 20,000 V 11,000 V 55% 7,500 V grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. replacement requirements 47 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 56
resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or Voltage protection level 1,500 V 7,500 V 5,000 V 48 Chapter 4 Removal and replacement procedures - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 57
during removal and replacement. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Battery Description 4-cell - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 58
15 touch screen models Raw display panel, touch screen, includes bezel, for use in HP 255 G3 models Raw display panel, touch screen, includes bezel, for use in HP 250 G3 models Display bezel for use with HP models Display bezel for use with Compaq models Webcam/microphone module Spare part number - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 59
the cable (2) from the module. 5. To remove the display panel: a. Remove the four Phillips PM2.5×3.5 screws that secure the display panel to the enclosure. Component replacement procedures 51 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 60
b. Rotate the display panel onto the keyboard to gain access to the display cable connection on the back of the panel (1). c. On the back of the this procedure to reassemble and install the display bezel, webcam/microphone module, and display panel. 52 Chapter 4 Removal and replacement procedures - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 61
DVD+/-RW Double-Layer SuperMulti Drive Spare part number 750636-001 Before removing the optical drive, follow drive (2) by sliding it out of the optical drive bay. 3. If it is necessary to replace the optical drive bracket on the rear of the optical drive, position the optical drive with the - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 62
5. Remove the optical drive bracket (2). Reverse this procedure to reassemble and install the optical drive. 54 Chapter 4 Removal and replacement procedures - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 63
Keyboard for use in Slovenia Keyboard for use in Israel Keyboard for use in Switzerland Keyboard for use in French Canada Keyboard for use in Denmark, Finland, and Norway Keyboard for use in the Czech Republic and Slovakia Spare part number -FL1 Before removing the keyboard, follow these steps: - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 64
the two Phillips PM2.5×5.0 screws that secure the keyboard to the computer. 3. Position the computer upright with the front toward you. 4. Lift to rotate up the top of the keyboard (1), and then lift the keyboard (2) to disengage it from the computer. 56 Chapter 4 Removal and replacement procedures - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 65
5. Rotate the keyboard over onto the palm rest (1), and the lift the ZIF connector (2) and disconnect the keyboard cable from the system board (3). Reverse this procedure to install the keyboard. Component replacement procedures 57 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 66
HP 15 models (includes touchpad) Top cover for use in blue HP 15 models (includes touchpad) Top cover for use in silver HP 15 models (includes touchpad) Top cover for use in gray Compaq 15 models (includes touchpad) Top cover for use in HP 250/255 G3 models (includes touchpad) Spare part number - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 67
to the computer. 5. Position the computer upright with the front toward you. 6. Disconnect the power button board cable (1) and the touchpad button board cable (2). Component replacement procedures 59 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 68
top cover (1) until it disengage from the base enclosure. 9. Remove the top cover (2). Reverse this procedure to install the top cover. 60 Chapter 4 Removal and replacement procedures - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 69
button board (includes cable) Spare part number 749650-001 Before removing the power button the computer. 4. Remove the battery (see Battery on page 49). 5. Remove the keyboard (see Keyboard on page 55). 6. Remove the top cover (see Top cover on page 58). cable. Component replacement procedures 61 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 70
button board (includes bracket) Spare part number 749651-001 Before removing the TouchPad button computer. 4. Remove the battery (see Battery on page 49). 5. Remove the keyboard (see Keyboard on page 55). 6. Remove the top cover (see Top cover on page 58 Chapter 4 Removal and replacement procedures - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 71
4. Remove the TouchPad button board and cable. Reverse this procedure to install the power button board and cable. Component replacement procedures 63 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 72
. Description 1-GB, 5400-rpm, 2.5-in 750 GB, 5400 rpm, 2.5 in (for use in HP 250/255 G3 models) 500-GB, 5400-rpm, 2.5-in 320-GB, 5400-rpm, 2.5-in (for use in HP 250 G3 models) Hard drive bracket Spare part number 676521-001 634250-001 669299-001 622643-001 749648-001 Before removing the hard - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 73
bracket to the hard drive. 5. Remove the hard drive bracket from the hard drive (2). Reverse this procedure to reassemble and install the hard drive. Component replacement procedures 65 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 74
number 675794-001 690020-001 733476-001 709848-001 CAUTION: To prevent an unresponsive system, replace replace the module and then receive a warning message, remove the module to restore device functionality, and then contact support 49). 5. Remove the keyboard (see Keyboard on page 55). 6. Remove - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 75
NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module. Component replacement procedures 67 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 76
The fan spare part kit includes replacement thermal materials. Description Fan Spare part number 753894-001 NOTE: To properly ventilate the computer. 4. Remove the battery (see Battery on page 49). 5. Remove the keyboard (see Keyboard on page 55). 6. Remove the top cover (see Top cover on page 58). - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 77
4. Remove the fan from the computer (3). Reverse this procedure to install the fan. Component replacement procedures 69 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 78
Description Power connector cable Spare part number 749647-001 Before removing the power the battery (see Battery on page 49), and then remove the following components: ● Keyboard (see Keyboard on page 55) ● Top cover (see Top cover on page 58) ● 70 Chapter 4 Removal and replacement procedures - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 79
system board spare part kit includes replacement thermal materials. Description For use in HP 15 and Compaq 15 models: ● AMD A8-6410 processor and UMA graphics in touch screen models without Windows 8 ● AMD A8-6410 processor and UMA graphics in touch screen models with Windows 8 Standard ● AMD A8 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 80
● AMD A4-5000 processor and UMA graphics in models without Windows 8 ● AMD A4-5000 processor and UMA graphics in models with Windows 8 Standard ● AMD A4-5000 processor and UMA graphics in models with Windows 8 Professional Spare part number 750633-001 750633-501 750633-601 749659-001 749659 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 81
AMD E1-2100 processor and UMA graphics in models without Windows 8 ● AMD E1-2100 processor and UMA graphics in models with Windows 8 Standard ● AMD E1-2100 processor and UMA graphics in models with Windows 8 Professional For use in HP 15 and Compaq 15 models: ● Intel Celeron N2815 processor and UMA - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 82
in models with Windows 8 Professional For use in HP 250 G3 models: ● Intel Celeron N2815 processor and UMA graphics memory in models models with Windows 8 Standard ● Intel Celeron N2830 processor and UMA graphics memory in models with Windows 8 Professional Spare part number replacement procedures - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 83
Standard 761539-501 ● Intel Core i3-4010U processor and 1 GB of discrete graphics memory in models with Windows 8 Professional 761539-601 ● Intel Core i3-4010U processor and 1 GB of discrete graphics memory in touch screen models without 763752-001 Windows 8 Component replacement procedures 75 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 84
Keyboard on page 55) ● Top cover (see Top cover on page 58) ● WLAN module (see WLAN module on page 66) ● Hard drive (see Hard drive on page 64) NOTE: When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 85
to inadvertently disconnect the speaker cable when lifting the system board. 4. Flip the system board upside down to gain access to the speaker connector (1). Component replacement procedures 77 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 86
5. Disconnect the USB board cable from the system board (2). Reverse this procedure to install the system board. 78 Chapter 4 Removal and replacement procedures - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 87
board (includes cable) Spare part number 749649-001 Before removing the USB Remove the battery (see Battery on page 49), and then remove the following components: ● Keyboard (see Keyboard on page 55) ● Top cover (see Top cover on page 58) ● WLAN USB board. Component replacement procedures 79 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 88
and right speakers and cable) Spare part number 749653-001 Before removing the speakers, follow the battery (see Battery on page 49), and then remove the following components: ● Keyboard (see Keyboard on page 55) ● Top cover (see Top cover on page 58) ● WLAN 4 Removal and replacement procedures - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 89
replacement thermal materials. Description Heat sink for use in models with an AMD processor and UMA graphics Heat sink for use in models with an AMD processor and discrete graphics Heat sink for use in models then remove the following components: ● Keyboard (see Keyboard on page 55) ● Top cover - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 90
3. Remove the heat sink assembly (2) from the system board. Discrete graphics: UMA graphics: 82 Chapter 4 Removal and replacement procedures - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 91
(3)(4). ● UMA graphics: Thermal paste is used on the heat sink (1) and the processor (2). Reverse this procedure to reassemble and install the heat sink assembly. Component replacement procedures 83 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 92
Description RTC battery Spare part number 759981-001 Before removing the Remove the battery (see Battery on page 49), and then remove the following components: ● Keyboard (see Keyboard on page 55) ● Top cover (see Top cover on page 58) ● WLAN module 84 Chapter 4 Removal and replacement procedures - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 93
models have two memory slots. Description 8-GB (PC3L, 12800, 1600-MHz) 4-GB (PC3L, 12800, 1600-MHz) 2-GB (PC3L, 12800, 1600-MHz) Spare part number on page 49), and then remove the following components: ● Keyboard (see Keyboard on page 55) ● Top cover (see Top cover on replacement procedures 85 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 94
. Description Spare part number Display assembly (39.6-cm [15.6-in] HD, anti-glare, touchscreen, for use in black HP 15 models 747121-001 Raw display panel, non-touch screen, for use in HP 15 and Compaq 15 models 750635-001 Antennas for use in HP 15 and Compaq 15 models (includes wireless - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 95
(see Battery on page 49). 5. Remove the following components: ● Keyboard (see Keyboard on page 55) ● Top cover (see Top cover on page enclosure. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can Component replacement procedures 87 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 96
5. Remove the display assembly (3). If it is necessary to replace any of the display assembly subcomponents: 1. To remove the display bezel: a. Flex the inside of the top edge will NOT be connected to the computer, as shown in the following image. 88 Chapter 4 Removal and replacement procedures - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 97
. NOTE: In this procedure, the display will NOT be connected to the computer, as shown in the following image. b. Rotate the display panel onto the keyboard to gain access to the display cable connection on the back of the panel (1). Component - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 98
display hinges: a. Remove the eight Phillips PM2.5×3.5 screws (1) that secure the display hinges to the display panel. b. Remove the display hinges (2). 90 Chapter 4 Removal and replacement procedures - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 99
remove the cable from the clips built into the display enclosure (1), and then remove the cable from the display enclosure (2). 7. If replacing the display enclosure, be sure that the subcomponents (including the webcam/microphone module, the antenna receivers, and all associated cables and hardware - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 100
92 Chapter 4 Removal and replacement procedures - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 101
5 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 8 Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 102
follow these instructions: Do hp support assistant, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions Follow the on-screen instructions to download your selection on-screen instructions. NOTE: - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 103
drive c. BIOS 2. When the diagnostic tool opens, use the keyboard arrow keys to select the type of diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 104
96 Chapter 5 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 8 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 105
(such as disk drives, display, keyboard, mouse, and printer). Setup Utility HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 106
cable, or cord. 1. Select Start > Help and Support > Maintain. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you downloaded file from your hard drive. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 107
drive c. BIOS 2. When the diagnostic tool opens, use the keyboard arrow keys to select the type of diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 108
100 Chapter 6 Using Setup Utility (BIOS) and System Diagnostics in Windows 7 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 109
NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled. To then follow the on-screen instructions. NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 110
screen, and then follow the on-screen instructions. - or - Use the tab key HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 111
support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download. 3. Click the option for software and driver downloads, type your computer model number start HP PC Hardware - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 112
104. b. BIOS 2. When the diagnostic tool opens, use the keyboard arrow keys to select the type of diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 113
specifications Metric U.S. Dimensions (touch models) Depth Width Height Weight 3 cell W 5°C to 35°C -20°C to 60°C 41°F to 95°F -4°F to 140°F 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft NOTE: Applicable product safety standards specify - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 114
39.6-cm (15.6-in) display specifications Active diagonal size Resolution Active area PPI Surface treatment Contrast ratio Response time 8 ms 200 nits (typical) SVA LED 1.4 (typ), 1.6 (max) 12,000 hours (0.313, 0.329) +/- 0.02 +/- 0.03 45% typical U.S. 15.6-in 106 Chapter 8 Specifications - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 115
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. 320-GB* (9.5 mm) 7.0 mm or 9.5 mm 100.4 mm 69.9 mm 98.8 g SATA 300 MB/sec ATA security 3 ms 13 ms 24 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 116
cm (0.59 in) Write: CD-R and CD-RW DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM 12 cm (4.72 in) 8 cm (3.15 in) 1.2 mm (0.047 in) 0.74 μm CD < 175 ms < 285 ms Line-out, 0.7 Vrms 2 MB DVD < 230 ms < KB/sec 2,700 KB/sec 6,750 KB/sec Multiword DMA Mode < 15 seconds < 6 seconds 108 Chapter 8 Specifications - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 117
corrupted or has been replaced. HP Recovery media you create Support. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP HP Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 118
discs for your computer from support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. If you use an external - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 119
for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager does - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 120
f11 as you press the power button. 2. Choose your keyboard layout. 3. Select Troubleshoot from the boot options menu. 4. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 121
media can be created. Handle these recovery tools carefully, and keep them in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity for the flash drive or the number of blank DVD discs that will be required. Use DVD-R, DVD+R, DVD-R DL, DVD+R DL discs - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 122
. 3. Follow the on-screen instructions to continue. To recover, see Recovering the original system using HP Recovery Manager on page 116. . For more information about using shadow copies to restore, see Help and Support. Creating a system restore point 1. Select Start > Control Panel > System - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 123
Number ◦ After adding information that is hard to replace, such as pictures, videos, music, project > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows includes changing Windows settings. See Help and Support for more information. To restore, - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 124
software fixes the problems. If uninstalling does not fix the problems, you can Click System Restore, and follow the on-screen instructions. Restoring specific files If files are accidentally deleted from Support for more information. Recovering the original system using HP Recovery Manager HP - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 125
recovery will fail. Recovering using HP Recovery partition (select models only) The HP Recovery partition (select models only), allows you to restore screen. 2. Click System Recovery in the HP Recovery Manager window. 3. Follow the on-screen instructions. Recovering using the recovery media 1. If - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 126
1. Insert the flash drive into a USB port. 2. Restart the computer. 3. Press esc while the computer is restarting, and then press f9 for boot options. 4. Select the flash drive from the boot options window. 118 Chapter 10 Backing up, restoring, and recovering in Windows 7 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 127
computer files on a regular schedule to maintain a current backup. You can manually back up your information to an optional external drive, a network drive, or restore the computer to its original factory state. You can create an HP Factory Image Restore DVD, using an installed or an external DVD±RW - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 128
HP must be manually reinstalled. Personal files must be restored from a backup. To restore the computer using the HP and then click Create HP Factory Image Restore DVD in the right pane. 3. Follow the on-screen instructions to create an image Numbers booklet. 120 Chapter 11 Backup and Recovery in - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 129
personal data from the notebook PC, including the nonvolatile memory found in Intel-based and AMD-based system boards. Some of these steps are disclosed in the Maintenance & Service Guides available for HP PC products available on the product support pages at www.hp.com. 1. Follow steps (a) through - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 130
If the optional Absolute® Software Computrace® management and tracking service was activated on the notebook PC, contact the provider to deactivate it. l. Remove all U.S. Department of Defense (DOD) 5220.22-M approved. To run HP Disk Sanitizer, enter BIOS Setup by powering on the system and pressing - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 131
Yes Management 5MByte Engine Firmware (present only in models ending in a 'p' or 'w' or with Intel the write-protected. HP and limited Microsoft® Windows® recommends keyboard date & time. the module is installed information. in a PC. The specific write protection method varies by - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 132
not made available to the public unless a firmware upgrade is necessary to address a unique issue. Stores fingerprint templates. By enrolling in HP ProtectTools Security Manager. Only a digitally signed application can make the call to write to the flash. 124 Chapter 12 Statement of Volatility - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 133
then select Restore defaults. c. Follow the on-screen instructions. d. Select File, save changes and exit, then the memory module such as size, serial number, data width, speed/timing, voltage and is required to perform the write function. 4. In some PC systems, the Firmware Hub for System BIOS is a - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 134
126 Chapter 12 Statement of Volatility - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 135
13 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts ac, or from 220 to 240 volts ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 136
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 137
, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be on each element. 3. The appliance coupler, flexible cord, and wall plug must bear a "T" mark and - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 138
130 Chapter 13 Power cord set requirements - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 139
HP encourages customers to recycle used electronic hardware, HP HP Web site at http://www.hp NOTE: Materials Disposal. This HP product contains mercury in the This section provides disassembly instructions for the display assembly. chapter are general disassembly instructions. Specific details, such - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 140
2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel (3). 4. Disconnect all display panel cables (1) from the display inverter and remove the inverter - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 141
6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. 9. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 142
12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel upright. 15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 134 Chapter 14 Recycling - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 143
17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Remove the backlight from the backlight frame. 19. Disconnect the - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 144
22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight. 136 Chapter 14 Recycling - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 145
boot order changing 117 changing HP Recovery Manager 112 bottom 16 buttons left TouchPad 10 power 12 right TouchPad 10 C cables, service considerations 45 caps lock , service considerations 45 D deleted files restoring 110, 116 display assembly illustrated 18 removing 50, 86 spare part numbers 18 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 146
-45 (network) 9 K keyboard illustrated 18 product description 4 removing 55 keys action 13 esc 13 fn 13 num lk 13 Windows 13 L labels Bluetooth 16 regulatory 16 serial number 15 service 15 wireless certification 16 WLAN 16 latch, battery release 14 left cover illustrated 31 legacy support, USB 101 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 147
name 1 security 5 serviceability 5 video 3 wireless 4 product name 1 product name and number, computer 15 R recovering from the recovery discs 117 recovering the original system 116 recovery 116, 119 discs 109, 112 HP Recovery Manager 111, 116 media 112 options 110 starting 111 supported discs 109 - HP 15-r029wm | HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP - Page 148
WLAN antennas, identifying 7 WLAN device 16 WLAN label 16 WLAN module illustrated 20 removing 66 spare part number 33 workstation guidelines 47 WWAN antennas, identifying 7 140 Index
HP 15 Notebook PC
Compaq 15 Notebook PC
HP 250 G3 Notebook PC
HP 255 G3 Notebook PC
HP 256 G3 Notebook PC
Maintenance and Service Guide