HP 2200 Service Manual - Page 233

Communication troubleshooting, Communications check, Test message, EIO troubleshooting

Page 233 highlights

Communication troubleshooting Note Communications check Communication problems are normally the customer's responsibility. Time spent attempting to resolve these problems might not be covered by the Hewlett-Packard warranty. Refer the customer to the network administrator for assistance in troubleshooting network problems. Test message After the printer is installed, verify communications between the printer and the IBM-compatible computer. Enter the following at the DOS prompt: C:\DIR>LPT1 ENTER (for printing to parallel port #1) The printer should print a directory listing of the C: \ directory. EIO troubleshooting See "JetDirect configuration" on page 219 for information regarding the current status of the EIO accessories. Before attempting to troubleshoot a network problem or notifying the network consultant of a problem, always print a configuration page. See the HP JetDirect Print Server Software Installation Guide for detailed explanations of network issues (go to http:/www.hp.com/go/JetDirect). C7058-90936 Communication troubleshooting 217

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C7058-90936
Communication troubleshooting
217
Communication troubleshooting
Communications check
Note
Communication problems are normally the customer’s responsibility. Time spent attempting to resolve
these problems might not be covered by the Hewlett-Packard warranty.
Refer the customer to the network administrator for assistance in troubleshooting network problems.
Test message
After the printer is installed, verify communications between the printer and the IBM-compatible
computer. Enter the following at the DOS prompt:
C:\DIR>LPT1
E
NTER
(for printing to parallel port #1)
The printer should print a directory listing of the C: \ directory.
EIO troubleshooting
See “JetDirect configuration” on page 219 for information regarding the current status of the EIO
accessories. Before attempting to troubleshoot a network problem or notifying the network consultant
of a problem, always print a configuration page.
See the
HP JetDirect Print Server Software Installation Guide
for detailed explanations of network
issues (go to http:/www.hp.com/go/JetDirect).