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HP 2430tn HP LaserJet 2400 Series - User Guide - Page 249

Troubleshooting tab, HP Toolbox, Limit Check error

UPC - 829160290515

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locking 39 manual feed 40 manual feed settings 15, 166 printing from 14, 38, 173 settings 161 troubleshooting 102 trays capacities 4 custom-size settings 166 duplexing 54 duplexing manually 56 included 3 jams, clearing 112 loading paper 42 locating 8 locking 39 manual feed 40 manual feed settings 166 paper path test 178 PCL commands 206 registration settings 169 selecting 14, 38, 64, 173 settings 161 settings, viewing 86 troubleshooting 102, 104 troubleshooting blank pages 105 blurred print 136 cables 98 configuration page printing 97 control panel display 96 curled paper 104, 134 dropouts 131 duplexing 105 EPS files 141, 144 error messages 116 event log 178 fonts 146 gray background 131 information pages 85 jams, causes of 110 jams, clearing print-cartridge area 110 jams, duplexer 114 jams, first sheet 104 jams, locations 110 jams, output areas 113 jams, trays 112 legal paper 146 light print 130 Limit Check error 146 lines 131, 135 Macintosh problems 140 network printing 138 online Help 116 output quality 128 paper 108 PostScript problems 146 ENWW printing 98, 100, 106 PS errors 98 Range Check 147 repeating defects 133 repetitive images 137 skewed pages 134 slow printing 100, 105 smeared toner 132 specks 130 text 106 text quality 133, 136 tire tracks 135 tray selection 102 trays 104 VM error 147 white spots 136 Windows error messages 139 wrinkled paper 135 Troubleshooting tab, HP Toolbox 75 two-sided printing binding edge settings 166 layout options 55 loading paper 54 manual 56 paper sizes supported 54 troubleshooting 105 usage page 160 using duplexer 55 U uninstalling HP Toolbox 78 UNIX carriage return settings 168 Model Scripts 24 upgrading memory 190 usage page 160 USB cable, part number 153 USB port locating 9 troubleshooting Macintosh 141, 144 type included 5 user guide 76 V vertical spacing, setting default 168 VM error 147 voltage specifications 182 W warnings setting 18, 174 warranty extended iv, 222 print cartridge 221 product 219 washing off toner 110 watermarks, printing 61 Index 237

Section	Page
Printer basics	13
Quick access to printer information	14
User guide links	14
Where to look for more information	14
Printer configurations	15
Feature designations for the HP LaserJet 2400 series printer	15
Printer features	16
Printer parts	20
Interface ports	21
Control panel	22
Control-panel layout	22
Control-panel buttons	23
Control-panel lights	23
Printing control-panel menus	24
Using the printer Help system	24
Changing printer-control-panel configuration settings	25
Software	35
Operating systems and printer components	35
Printer drivers	36
Software for Macintosh computers	39
Installing the printing system software	40
Uninstalling the software	45
Selecting print media	46
Supported types and sizes of print media	46
Printing tasks	49
Selecting which tray is used for printing	50
Understanding tray order	50
Customizing tray 1 operation	50
Printing by type and size of media (locking trays)	51
Manually feeding media from tray 1	52
Selecting the correct fuser mode	53
Loading trays	54
Loading tray 1 (multipurpose tray)	54
Loading tray 2 (250-sheet tray)	55
Loading optional tray 3 (500-sheet tray)	57
Understanding media output options	59
Printing on envelopes	60
To load envelopes in tray 1	60
Printing on special media	62
Printing on labels	62
Printing on transparencies	63
Printing on custom-sized media or cardstock	63
Printing on letterhead, prepunched, or preprinted paper (single-sided)	64
Printing on both sides (duplexing)	66
Paper orientation for printing on both sides	66
Layout options for printing on both sides	67
To duplex by using the built-in duplexer	67
To duplex manually	68
Canceling a print job	69
Using the printer driver	70
Changing the settings for a print job	70
Changing default settings	70
Using printer-driver features	73
Printing watermarks	73
Printing multiple pages on one sheet of paper	74
Setting a custom paper size	74
Using EconoMode (draft) printing	75
Selecting print-quality settings	75
Using reduce/enlarge options	76
Selecting a paper source	76
Printing a cover, a different first or last page, or a blank page	77
Using job-storage features	78
Proofing and holding a job	78
Deleting a held job	78
Printing a private job	79
Deleting a private job	79
Managing and maintaining the printer	81
Using the embedded Web server	82
Opening the embedded Web server	82
Information tab	83
Settings tab	83
Networking tab	84
Other links	84
Using HP Web Jetadmin software	85
Using the HP Toolbox	86
Supported operating systems	86
Supported browsers	86
To view the HP Toolbox	87
Status tab	87
Troubleshooting tab	87
Alerts tab	88
Documentation tab	88
Device Settings window	88
Toolbox links	89
Other links	89
Uninstalling the HP Toolbox	90
To uninstall the HP Toolbox by using the Windows desktop shortcut	90
To uninstall the HP Toolbox by using Add/Remove Programs in the Windows control panel	90
Managing and configuring printer drivers	91
HP Web Jetadmin software plug-in	91
Customization utility	92
Configuring e-mail alerts	93
Setting the real-time clock	94
Setting the date and time	94
Checking the printer configuration	97
Menu map	97
Configuration page	97
Supplies status page	99
PS or PCL font list	99
Managing the print cartridge	101
HP print cartridges	101
Non-HP print cartridges	101
Print-cartridge authentication	101
Print-cartridge storage	101
Print-cartridge life expectancy	102
Checking the supply level	102
Cartridge-low and cartridge-out conditions	102
Cleaning the printer	104
Cleaning the outside	104
Cleaning the paper path and print-cartridge areas	104
Cleaning the fuser	105
Problem solving	107
Troubleshooting flowchart	108
1 Does the control panel display read READY?	108
2 Can you print a configuration page?	109
3 Can you print from a program?	110
4 Does the job print as expected?	112
5 Does the printer select the proper trays?	114
Solving general printing problems	116
Guidelines for using paper	120
Printing special pages	121
Clearing jams	122
Typical jam locations	122
Understanding printer messages	128
Using the printer online Help system	128
Resolving persistent messages	128
Correcting print-quality problems	140
Print-quality checklist	140
Image defect examples	140
Light print (partial page)	142
Light print (entire page)	142
Specks	142
Dropouts	143
Lines	143
Gray background	143
Toner smear	144
Loose toner	144
Repeating defects	145
Repeating image	145
Misformed characters	145
Page skew	146
Curl or wave	146
Wrinkles or creases	147
Vertical white lines	147
Tire tracks	147
White spots on black	148
Scattered lines	148
Blurred print	148
Random image repetition	149
Troubleshooting network printing problems	150
Troubleshooting common Windows problems	151
Troubleshooting common Macintosh problems	152
Troubleshooting common PostScript problems	158
General problems	158
Specific errors	158
Supplies and accessories	161
Ordering parts, accessories, and supplies	162
Ordering directly from HP	162
Ordering through service or support providers	162
Ordering directly through the embedded Web server (for printers that are connected to a network)	162
Ordering directly through the HP Toolbox software (for printers that are directly connected to a com ...	163
Part numbers	164
Paper-handling accessories	164
Print cartridges	164
Memory	164
Cables and interfaces	165
Print media	165
Control panel menus	169
Retrieve Job menu	170
Information menu	172
Paper Handling menu	173
Configure Device menu	177
Printing submenu	177
Print Quality submenu	180
System Setup submenu	184
I/O submenu	187
Resets submenu	188
Diagnostics menu	190
Service menu	191
Specifications	193
HP LaserJet 2400 series physical specifications	193
Electrical specifications	194
Acoustic emissions	195
Operating environment	196
Paper specifications	197
Printing and paper storage environment	197
Envelopes	198
Labels	200
Transparencies	200
Printer memory and expansion	201
Overview	202
Printer memory	203
To install printer memory	203
Installing CompactFlash cards	207
To install a CompactFlash card	207
Checking DIMM or CompactFlash installation	210
To verify that DIMMs or CompactFlash cards are installed correctly	210
Saving resources (permanent resources)	211
Installing an EIO card	212
To install an EIO card	212
To remove an installed EIO card	213
Printer commands	215
Understanding PCL 6 and PCL 5e printer command syntax	216
Combining escape sequences	216
Using escape characters	217
Selecting PCL 6 and PCL 5 fonts	217
Common PCL 6 and PCL 5 printer commands	218
Regulatory information	223
Introduction	223
FCC regulations	224
Environmental Product Stewardship program	225
Protecting the environment	225
Ozone production	225
Energy consumption	225
HP LaserJet printing supplies	225
Material safety data sheet	226
For more information	227
Declaration of conformity	228
Country-/region-specific safety statements	229
Laser safety statement	229
Canadian DOC statement	229
Japanese VCCI statement	229
Korean EMI statement	229
Finnish laser statement	230
Service and support	231
Hewlett-Packard limited warranty statement	231
Print Cartridge Limited Warranty Statement	233
Availability of support and service	234
HP maintenance agreements	234
Onsite service agreements	234
HP Express Exchange (U.S. and Canada only)	235
To use HP Express Exchange	235
Repacking the printer	236
To repack the printer	236
Service information form	237

Match case Limit results 1 per page

locking

manual feed

manual feed settings

15, 166

printing from

14, 38, 173

settings

161

troubleshooting

102

trays

capacities

custom-size settings

166

duplexing

duplexing manually

included

jams, clearing

112

loading paper

locating

locking

manual feed

manual feed settings

166

paper path test

178

PCL commands

206

registration settings

169

selecting

14, 38, 64, 173

settings

161

settings, viewing

troubleshooting

102, 104

troubleshooting

blank pages

105

blurred print

136

cables

configuration page printing

control panel display

curled paper

104, 134

dropouts

131

duplexing

105

EPS files

141, 144

error messages

116

event log

178

fonts

146

gray background

131

information pages

jams, causes of

110

jams, clearing print-cartridge area

110

jams, duplexer

114

jams, first sheet

104

jams, locations

110

jams, output areas

113

jams, trays

112

legal paper

146

light print

130

Limit Check error

146

lines

131, 135

Macintosh problems

140

network printing

138

online Help

116

output quality

128

paper

108

PostScript problems

146

printing

98, 100, 106

PS errors

Range Check

147

repeating defects

133

repetitive images

137

skewed pages

134

slow printing

100, 105

smeared toner

132

specks

130

text

106

text quality

133, 136

tire tracks

135

tray selection

102

trays

104

VM error

147

white spots

136

Windows error messages

139

wrinkled paper

135

Troubleshooting tab, HP Toolbox

two-sided printing

binding edge settings

166

layout options

loading paper

manual

paper sizes supported

troubleshooting

105

usage page

160

using duplexer

uninstalling

HP Toolbox

UNIX

carriage return settings

168

Model Scripts

upgrading memory

190

usage page

160

USB cable, part number

153

USB port

locating

troubleshooting Macintosh

141, 144

type included

user guide

vertical spacing, setting default

168

VM error

147

voltage specifications

182

warnings setting

18, 174

warranty

extended

iv, 222

print cartridge

221

product

219

washing off toner

110

watermarks, printing

ENWW

Index

237