Supplies status page
........................................................................................................
87
PS or PCL font list
............................................................................................................
87
Managing the print cartridge
...................................................................................................
89
HP print cartridges
............................................................................................................
89
Non-HP print cartridges
....................................................................................................
89
Print-cartridge authentication
............................................................................................
89
Print-cartridge storage
......................................................................................................
89
Print-cartridge life expectancy
..........................................................................................
90
Checking the supply level
.................................................................................................
90
Cartridge-low and cartridge-out conditions
......................................................................
90
Cleaning the printer
.................................................................................................................
92
Cleaning the outside
.........................................................................................................
92
Cleaning the paper path and print-cartridge areas
...........................................................
92
Cleaning the fuser
............................................................................................................
93
4 Problem solving
Troubleshooting flowchart
.......................................................................................................
96
1 Does the control panel display read READY?
..............................................................
96
2 Can you print a configuration page?
.............................................................................
97
3 Can you print from a program?
.....................................................................................
98
4 Does the job print as expected?
..................................................................................
100
5 Does the printer select the proper trays?
....................................................................
102
Solving general printing problems
.........................................................................................
104
Guidelines for using paper
....................................................................................................
108
Printing special pages
...........................................................................................................
109
Clearing jams
........................................................................................................................
110
Typical jam locations
......................................................................................................
110
Understanding printer messages
..........................................................................................
116
Using the printer online Help system
..............................................................................
116
Resolving persistent messages
......................................................................................
116
Correcting print-quality problems
..........................................................................................
128
Print-quality checklist
......................................................................................................
128
Image defect examples
..................................................................................................
128
Light print (partial page)
..................................................................................................
130
Light print (entire page)
..................................................................................................
130
Specks
............................................................................................................................
130
Dropouts
.........................................................................................................................
131
Lines
...............................................................................................................................
131
Gray background
............................................................................................................
131
Toner smear
...................................................................................................................
132
Loose toner
.....................................................................................................................
132
Repeating defects
...........................................................................................................
133
Repeating image
............................................................................................................
133
Misformed characters
.....................................................................................................
133
Page skew
......................................................................................................................
134
Curl or wave
....................................................................................................................
134
Wrinkles or creases
........................................................................................................
135
Vertical white lines
..........................................................................................................
135
Tire tracks
.......................................................................................................................
135
White spots on black
......................................................................................................
136
Scattered lines
................................................................................................................
136
Blurred print
....................................................................................................................
136
Random image repetition
...............................................................................................
137
Troubleshooting network printing problems
..........................................................................
138
Troubleshooting common Windows problems
.....................................................................
139
ENWW
vii