HP 2605 HP Color LaserJet 2605/2605dn/2605dtn - User Guide - Page 170

Paper, Type is, Contact HP Customer Care. See

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Problem The amount of background toner shading becomes unacceptable. Cause Solution The media might not meet HP specifications. Use a different paper with a lighter basis weight. Very dry (low humidity) conditions can increase the amount of background shading. Check the printer environment. One or more print cartridges might be low. If you are using non-HP print cartridges, no messages appear on the printer control panel or in the HP ToolboxFX. Replace any low print cartridges. Toner smears appear on the media. The media might not meet HP specifications. Use media that meets HP specifications. If toner smears appear on the leading edge of the paper, the media guides are dirty, or debris has accumulated in the print path. Clean the media guides and the paper path. The toner smears easily when touched. The printer is not set to print on the type of media on which you want to print. The media might not meet HP specifications. The paper path might need cleaning. In the printer driver, select the Paper tab and set Type is to match the type of media on which you are printing. Print speed might be slower if you are using heavy paper. Use media that meets HP specifications. Clean the printer. Marks repeatedly appear at even The printer is not set to print on the intervals on the printed side of the page. type of media on which you want to print. In the printer driver, select the Paper tab and set Type is to match the type of paper on which you are printing. Print speed might be slower if you are using heavy paper. Internal parts might have toner on them. The problem typically corrects itself after a few more pages. The paper path might need cleaning. Clean the printer. The fuser might be damaged or dirty. Clean using instructions in HP ToolboxFX. Contact HP Customer Care. See HP Customer Care or the support flyer that came in the printer box. 158 Chapter 12 Problem solving ENWW

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Problem
Cause
Solution
The amount of background toner
shading becomes unacceptable.
The media might not meet HP
specifications.
Use a different paper with a lighter
basis weight.
Very dry (low humidity) conditions can
increase the amount of background
shading.
Check the printer environment.
One or more print cartridges might be
low. If you are using non-HP print
cartridges, no messages appear on the
printer control panel or in the
HP ToolboxFX.
Replace any low print cartridges.
Toner smears appear on the media.
The media might not meet HP
specifications.
Use media that meets HP specifications.
If toner smears appear on the leading
edge of the paper, the media guides
are dirty, or debris has accumulated in
the print path.
Clean the media guides and the paper
path.
The toner smears easily when touched.
The printer is not set to print on the
type of media on which you want to
print.
In the printer driver, select the
Paper
tab and set
Type is
to match the type
of media on which you are printing.
Print speed might be slower if you are
using heavy paper.
The media might not meet HP
specifications.
Use media that meets HP specifications.
The paper path might need cleaning.
Clean the printer.
Marks repeatedly appear at even
intervals on the printed side of the page.
The printer is not set to print on the
type of media on which you want to
print.
In the printer driver, select the
Paper
tab and set
Type is
to match the type
of paper on which you are printing.
Print speed might be slower if you are
using heavy paper.
Internal parts might have toner on them.
The problem typically corrects itself
after a few more pages.
The paper path might need cleaning.
Clean the printer.
The fuser might be damaged or dirty.
Clean using instructions in
HP ToolboxFX.
Contact HP Customer Care. See
HP Customer
Care
or the support flyer
that came in the printer box.
158
Chapter 12
Problem solving
ENWW