HP 2605 HP Color LaserJet 2605/2605dn/2605dtn - User Guide - Page 173
Solving issues with color documents, Aa - color problem
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Solving issues with color documents This section describes issues that can occur when you print in color. Problem Only black is printing when the document should be printing in color. Cause Color mode is not selected in your program or printer driver. The correct printer driver might not be selected in the program. The printer might not be correctly configured. Solution Select color mode instead of grayscale mode. Select the correct printer driver. Print a Configuration page. If no color appears on the Configuration page, contact HP Customer Care. See HP Customer Care or the support flyer that came in the printer box. One or more colors are not printing, or are inaccurate. A color is printing inconsistently after you load a new print cartridge. AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Sealing tape might be on the print cartridges. Verify that the sealing tape has been completely removed from the print cartridges. The media might not meet HP specifications. Use a different paper, such as highquality paper that is intended for color laser printers. The printer might be operating in excessively humid conditions. Verify that the printer environment is within humidity specifications. One or more print cartridges might be low. If you are using non-HP print cartridges, no messages appear on the printer control panel or in the HP ToolboxFX. Replace any low print cartridges. The control panel is set for override. Replace low or empty print cartridges. Another print cartridge might be low. If you are using a non-HP print cartridge, it might be low or empty but you will receive no indication. Remove the print cartridge for the color that is printing inconsistently and reinstall it. The control panel is set for override. Replace low or empty print cartridges. The colors on the printed page do not match the colors as they appear on the screen. The colors on your computer monitor might differ from the printer output. If extremely light colors or extremely dark colors on screen are not printing, your software program might interpret extremely light colors as white or extremely dark colors as black. Select Screen Match in the Color tab of the printer driver. If possible, avoid using extremely light or extremely dark colors. ENWW Print problems 161