HP 3500 Service Manual - Page 370

Table 7-3. Numerical printer messages (continued) Message Description Action 59.XYcontinued PRINTER ERROR alternates with To continue turn off then on A printer motor error has occurred. X and Y are detailed below. X Description: Turn the printer off and then back on. For the following errors perform the indicated action: 5 - Primary transfer roller engaging motor (M5) startup error. 6 - Primary transfer roller engaging motor (M5) rotation error. 7 - Developer motor (M4) startup error. 8 - Developer motor (M4) rotation error. 59.7Y and 59.8Y Error on control panel Error occurred when the developing motor started or while the developing motor was rotating. For all the following errors perform the actions listed below 59.5Y and 59.6Y - Error on control panel. 9 - Drum motor (M3) startup error. 59.05.00 and 59.06.00 - Event log only. 9 - (when Y is also 9) - Secondary transfer engaging mechanism error. A - Drum motor (M3) rotation error An error occurred when the primary transfer roller engaging motor started or while the motor is rotating. C - Delivery motor (M2) rotation error Y Description: 0 - No color K - Black C - Cyan M - Magenta Y - Yellow 1. The connectors in the primary transfer roller engaging motor drive signal line are not connected properly. Reseat the motor connector J5005 and the DC controller PCB connector J1014. 2. Faulty primary transfer roller engaging motor. Replace the motor. 3. Faulty DC controller PCB. Replace the DC controller PCB. 346 Chapter 7 Troubleshooting ENWW