HP 3500 Service Manual - Page 66
Search approach, Once a faulty part is located
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Search approach Printer repair normally begins by using the printer internal diagnostics and the three-step process below. 1. Isolate the problem to the major system (for example, the host computer, the network or server, or the printer system). 2. Determine if the problem is located in an accessory or in the printer engine. 3. Troubleshoot the problem. Once a faulty part is located, the printer can usually be repaired at the assembly level by replacing field-replaceable units (FRUs). Some mechanical assemblies might need to be repaired at the subassembly level. Hewlett-Packard does not support replacement of components on the printer circuit assembles. 42 Chapter 2 Service approach ENWW
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Search approach
Printer repair normally begins by using the printer internal diagnostics and the three-step
process below.
1.
Isolate the problem to the major system (for example, the host computer, the network or
server, or the printer system).
2.
Determine if the problem is located in an accessory or in the printer engine.
3.
Troubleshoot the problem.
Once a faulty part is located, the printer can usually be repaired at the assembly level by
replacing field-replaceable units (FRUs). Some mechanical assemblies might need to be
repaired at the subassembly level. Hewlett-Packard does not support replacement of
components on the printer circuit assembles.
42
Chapter 2
Service approach
ENWW