HP 4100dtn HP LaserJet 4100mfp -User Guide - Page 96

Service [xxxx], 8x.yyyy, Eio [z] Error, Blown Motor Fuse, Error, Blown Lamp Fuse, Front Side Optical

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Control panel messages (continued) Message Explanation or recommended action 79 SERVICE [XXXX] The product has detected an error. Press STOP to clear the print job from the product memory. Turn the product off, and then turn the product on. Try printing a job from a different software program. If the job prints, go back to the first program and try printing a different file. (If the message appears only with a certain software program or print job, contact the software vendor for assistance.) 8X.YYYY EIO [Z] ERROR The EIO accessory in slot [z] has encountered a critical error. [z] description: 1 = EIO slot 1: The product has detected an error with the EIO accessory. 2 = EIO slot 2: The product has detected an error with the EIO accessory. 6 = EIO slot 1: The EIO accessory has detected an error. The EIO accessory might be defective. 7 = EIO slot 2: The EIO accessory has detected an error. The EIO accessory might be defective. Turn the product off, and then turn the product on. Turn the product off, reseat the EIO accessory in slot [z], and then turn the product on. Turn the product off, remove the EIO accessory from slot [z], install it in a different EIO slot, and then turn the product on. Replace the EIO accessory in slot [z]. The e-mail gateway is not configured. Contact your system administrator. The e-mail gateway is not responding. Contact your system administrator. The product experienced an error while executing the digital-sending job. The job has failed. Processing a digital send job. The address book is full. To add an additional address, you must first delete an address from the address book. The system has found too many addresses to display. Please refine your search. The e-mail addressing information was rejected because the address was incorrect or incomplete. The job has failed. Please correct the e-mail address and send the job again. The e-mail gateway could not accept the job because the attachment is too large. Equipment error messages Message Explanation or recommended action BLOWN MOTOR FUSE ERROR The scanner reports this error when it detects that the motor fuse has blown. BLOWN LAMP FUSE ERROR The scanner reports this error when it detects that the lamp fuse has blown. This fuse is common to the front and back scanning lamps. FRONT SIDE OPTICAL The scanner reports this error when it detects a problem with the front SYSTEM ERROR side optical system. MECHANICAL ERROR The scanner reports this error when it detects a general mechanical problem. 94 Chapter 8 - Problem solving EN

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94
Chapter 8 – Problem solving
EN
79 SERVICE [XXXX]
The product has detected an error.
Press
S
TOP
to clear the print job from the product memory. Turn the product off, and then turn
the product on.
Try printing a job from a different software program. If the job prints, go back to the first program
and try printing a different file. (If the message appears only with a certain software program or
print job, contact the software vendor for assistance.)
8X.YYYY
EIO [Z] ERROR
The EIO accessory in slot
[z]
has encountered a critical error.
[z]
description:
1
= EIO slot 1: The product has detected an error with the EIO accessory.
2
= EIO slot 2: The product has detected an error with the EIO accessory.
6
= EIO slot 1: The EIO accessory has detected an error. The EIO accessory might be
defective.
7
= EIO slot 2: The EIO accessory has detected an error. The EIO accessory might be
defective.
Turn the product off, and then turn the product on.
Turn the product off, reseat the EIO accessory in slot
[z]
, and then turn the product on.
Turn the product off, remove the EIO accessory from slot
[z]
, install it in a different EIO slot, and
then turn the product on.
Replace the EIO accessory in slot
[z]
.
The e-mail gateway is not configured. Contact your system administrator.
The e-mail gateway is not responding. Contact your system administrator.
The product experienced an error while executing the digital-sending job. The job has failed.
Processing a digital send job.
The address book is full. To add an additional address, you must first delete an address from the
address book.
The system has found too many addresses to display. Please refine your search.
The e-mail addressing information was rejected because the address was incorrect or
incomplete. The job has failed. Please correct the e-mail address and send the job again.
The e-mail gateway could not accept the job because the attachment is too large.
Control panel messages
(continued)
Message
Explanation or recommended action
Equipment error messages
Message
Explanation or recommended action
BLOWN MOTOR FUSE
ERROR
The scanner reports this error when it detects that the motor fuse has
blown.
BLOWN LAMP FUSE
ERROR
The scanner reports this error when it detects that the lamp fuse has
blown. This fuse is common to the front and back scanning lamps.
FRONT SIDE OPTICAL
SYSTEM ERROR
The scanner reports this error when it detects a problem with the front
side optical system.
MECHANICAL ERROR
The scanner reports this error when it detects a general mechanical
problem.