HP 4700 HP Color LaserJet 4700 - Software Technical Reference (External) - Page 329
Remote firmware update by using FTP on a direct network connection, Windows operating systems - color laserjet firmware not updating
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Engineering Details NOTE The following instructions can be used on Windows or Macintosh operating systems. 1. Make note of the TCP/IP address on the EIO-Jetdirect page. The EIO-Jetdirect page is the second page of the configuration page printout. To print a configuration page, see Determining the current level of firmware 2. Open a browser window. 3. In the address line of the browser, type ftp://, where is the TCP/ IP address of your product. For example, if the TCP/IP address is 192.168.0.90, type FTP:// 192.168.0.90 4. Locate the downloaded .RFU file for the product. 5. Drag and drop the .RFU file onto the PORT1 icon or onto any open space in the browser window. NOTE If the PORT1 icon does not appear as a folder name, you might have to enable folder viewing for FTP sites in your Web browser. In Microsoft Internet Explorer, use the following procedure to enable the folder view. a. Select Tools, then select Internet Options, and then select theAdvanced tab. b. Select the Enable folder view for FTP sites. c. Click OK to save the setting. 6. The download process begins and the firmware is updated on the product. This can take several minutes. Let the process finish without further interaction with the product or the computer. The messages described in the section Printer messages during the firmware update appear on the control panel. NOTE The product automatically turns off and then on again to activate the update; this can happen more than once. At the end of the update process, the READY message appears on the control panel. Do not turn off the product or interfere with the update until you see this message. 7. Print a configuration page and verify that the firmware revision number matches the revision of the current update. Remote firmware update by using FTP on a direct network connection If the HP Color LaserJet 4700 uses a direct network connection, use file transfer protocol (FTP) to update the firmware. Complete the following steps for your operating system. Windows operating systems 1. Make note of the TCP/IP address on the Embedded Jetdirect page. The HP Embedded Jetdirect page is the second page of the configuration page printout. To print a configuration page, see Determining the current level of firmware NOTE Before connecting to the product, make sure that the product is not in Powersave mode. Also make sure that any error messages are cleared from the control-panel display. 2. Open a command window on your computer. ENWW Remote firmware update 307