HP 6127 HP Deskjet 6120 series printers - (English) Reference Guide - Page 16
installation troubleshooting, continued - printers
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english FDR_RG.book Page 14 Wednesday, July 31, 2002 9:38 AM installation troubleshooting, continued what is the problem? The printer software seemed to install correctly, but the printer name does not appear when File > Print is selected. The printer is not shown in the Printers folder on the Control Panel. possible causes... to solve the problem... The printer software was not installed successfully. 1.Close any virus protection programs or other software programs that are running on the computer. 2. Insert the printer software CD into the CD-ROM drive, 3.Follow the onscreen instructions. If the installation program does not start automatically, then see "to solve the problem..." on page 13. 14
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14
english
installation troubleshooting, continued
possible causes...
to solve the problem...
The printer software seemed to
install correctly, but the printer
name does not appear when
File
>
Print
is selected. The printer
is not shown in the Printers folder
on the Control Panel.
what is the problem?
The printer software was not
installed successfully.
1.Close any virus protection programs or other
software programs that are running on the
computer.
2. Insert the printer software CD into the
CD-ROM drive,
3.Follow the onscreen instructions.
If the installation program does not start
automatically, then see “to solve the
problem...” on page 13.
FDR_RG.book
Page 14
Wednesday, July 31, 2002
9:38 AM