HP 6127 HP Deskjet 6120 series printers - (English) Reference Guide - Page 18

installation troubleshooting: Windows USB, continued - will not run under windows 7

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english FDR_RG.book Page 16 Wednesday, July 31, 2002 9:38 AM installation troubleshooting: Windows USB, continued what is the problem? When I tried installing the printer software the installation stopped. When I tried installing again, the New Hardware Found Wizard was gone and the USB port was not available. possible causes... to solve the problem... The operating system terminated the installation before it was complete. 1.Close any virus protection programs or other software programs that are running on the computer. 2. Insert the printer software CD into the CD-ROM drive, 3.Follow the onscreen instructions. If the installation program does not start automatically, then see "to solve the problem..." on page 13. 16

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16
english
installation troubleshooting: Windows USB, continued
what is the problem?
possible causes...
1.Close any virus protection programs or other
software programs that are running on the
computer.
2. Insert the printer software CD into the
CD-ROM drive,
3.Follow the onscreen instructions.
If the installation program does not start
automatically, then see “to solve the
problem...” on page 13.
to solve the problem...
The operating system terminated
the installation before it was
complete.
When I tried installing the printer software
the installation stopped. When I tried
installing again, the New Hardware
Found Wizard was gone and the USB port
was not available.
FDR_RG.book
Page 16
Wednesday, July 31, 2002
9:38 AM