HP BL2x220c HP ProLiant Servers Troubleshooting Guide - Page 75
HP Insight Diagnostics survey functionality, Integrated Management Log
View all HP BL2x220c manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 75 highlights
The HP Insight Diagnostics Online Edition ("HP Insight Diagnostics" on page 74) provides the capability to use non-intrusive system level checks to diagnose Smart Array SCSI hard drives. Diagnosis supports SCSI, SATA, and SAS hard drives that are attached to a Smart Array controller and configured as part of a logical volume. Diagnosis is not component testing, but is a combination of drive history and controller error status. Diagnosis assists in confirming hardware status and is faster than offline testing. Using the diagnosis feature reduces downtime and provides information on one pass. The diagnosis feature should be used: • To troubleshoot why a hard drive is in a particular state. • When HP SIM reports a hard drive pre-failure or that a hard drive has failed. • When data corruption or storage problems occur, but no physical indications are evident. • When conflicting errors exist. • When repeated failures occur. HP Insight Diagnostics survey functionality HP Insight Diagnostics (on page 74) provides survey functionality that gathers critical hardware and software information on ProLiant servers. This functionality supports operating systems that may not be supported by the server. For operating systems supported by the server, see the HP website (http://www.hp.com/go/supportos). If a significant change occurs between data-gathering intervals, the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration. Survey functionality is installed with every SmartStart-assisted HP Insight Diagnostics installation, or it can be installed through the HP PSP ("ProLiant Support Packs" on page 77). NOTE: The current version of SmartStart provides the memory spare part numbers for the server. To download the latest version, see the HP website (http://www.hp.com/support). Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity. You can view recorded events in the IML in several ways, including the following: • From within HP SIM ("HP Systems Insight Manager" on page 70) • From within Survey Utility • From within operating system-specific IML viewers o For NetWare: IML Viewer o For Windows®: IML Viewer o For Linux: IML Viewer Application • From within the iLO and iLO 2 user interface • From within HP Insight Diagnostics (on page 74) Software tools and solutions 75
-
1
-
2
-
3
-
4
-
5
-
6
-
7
-
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
-
70
-
71
-
72
-
73
-
74
-
75
-
76
-
77
-
78
-
79
-
80
-
81
-
82
-
83
-
84
-
85
-
86
-
87
-
88
-
89
-
90
-
91
-
92
-
93
-
94
-
95
-
96
-
97
-
98
-
99
-
100
-
101
-
102
-
103
-
104
-
105
-
106
-
107
-
108
-
109
-
110
-
111
-
112
-
113
-
114
-
115
-
116
-
117
-
118
-
119
-
120
-
121
-
122
-
123
-
124
-
125
-
126
-
127
-
128
-
129
-
130
-
131
-
132
-
133
-
134
-
135
-
136
-
137
-
138
-
139
-
140
-
141
-
142
-
143
-
144
-
145
-
146
-
147
-
148
-
149
-
150
-
151
-
152
-
153
-
154
-
155
-
156
-
157
-
158
-
159
-
160
-
161
-
162
-
163
-
164
-
165
-
166
-
167
-
168
-
169
-
170
-
171
-
172
-
173
-
174
-
175
-
176
-
177
-
178
-
179
-
180
-
181
-
182
-
183
-
184
-
185
-
186
-
187
-
188