HP CC330 User Manual - Page 43

Troubleshooting

Page 43 highlights

Troubleshooting Problem Camera does not turn on. Camera turns off suddenly during operation. The picture is blurred. Images and video files cannot be saved. No picture is taken when pressing the Shutter button. Images cannot print from the connected printer. Possible causes • The battery has run out. • The battery is not inserted correctly. • The battery has run out. • The lens is dirty. • appears when taking pictures. • The memory card is full. • The memory card is full. • No available space to store the files. • The mode dial is in Playback mode. • The camera is not connected to the printer correctly. • The printer is not PictBridge compatible. • The printer is out of paper or out of ink. • The paper is jammed. Solution • Replace with a fully charged battery. • Replace with a fully charged battery. • Use a soft cloth to clean the lens on your camera • Use the Image Stabilization mode. • Replace the memory card with a new one. • Delete unwanted images. • Unlock the memory card. • Replace the memory card with a new one or clean off current memory card. • Delete unwanted images. • The memory card is locked. • Check the connection between the camera and printer. • Use a PictBridge compatible printer. • Load some paper in the printer. • Replace the ink cartridge in the printer. • Remove the jammed paper. 41

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²±
Troubleshooting
Problem
Possible causes
Solution
Camera does not turn on.
The battery has run out.
The battery is not inserted
correctly.
Replace with a fully charged
battery.
Camera turns off suddenly
during operation.
The battery has run out.
Replace with a fully charged
battery.
The picture is blurred.
The lens is dirty.
appears when taking
pictures.
Use a soft cloth to clean the lens
on your camera
Use the
Image Stabilization
mode.
Images and video files cannot
be saved.
The memory card is full.
Replace the memory card with a
new one.
Delete unwanted images.
Unlock the memory card.
No picture is taken when
pressing the Shutter button.
The memory card is full.
No available space to
store the files.
The mode dial is in
Playback
mode.
Replace the memory card with
a new one or clean off current
memory card.
Delete unwanted images.
The memory card is locked.
Images cannot print from the
connected printer.
The camera is not
connected to the printer
correctly.
The printer is not
PictBridge compatible.
The printer is out of paper
or out of ink.
The paper is jammed.
Check the connection between
the camera and printer.
Use a PictBridge compatible
printer.
Load some paper in the printer.
Replace the ink cartridge in the
printer.
Remove the jammed paper.