Print-quality troubleshooting tools
....................................................................................
358
Repetitive defects ruler
...................................................................................
358
Calibrate the product
.......................................................................................
359
Internal print-quality test pages
........................................................................................
359
Print-quality-troubleshooting pages
.................................................................
359
Diagnostics page
.............................................................................................
362
Cleaning page
.................................................................................................
363
Configuration page
..........................................................................................
364
Configuration page
.........................................................................
364
HP embedded Jetdirect page
.........................................................
366
Embedded protocol page
...............................................................
367
Finding important information on the configuration pages
..............
368
Color-band test
................................................................................................
368
Control-panel messages table
..........................................................................................................
369
Event log messages
.........................................................................................................................
395
Print an event log
.............................................................................................................
395
Show an event log
...........................................................................................................
395
Sample event log
.............................................................................................................
396
Clear the event log
...........................................................................................................
396
Event log message table
.................................................................................................
397
Clear paper jams
..............................................................................................................................
404
Common causes of jams
.................................................................................................
404
Jam locations
...................................................................................................................
405
Clear jams
........................................................................................................................
405
Clear jams in the right door
.............................................................................
406
Clear jams in the output bin area
....................................................................
410
Clear jams in Tray 1
........................................................................................
411
Clear jams in Tray 2
........................................................................................
413
Clear jams in the optional 500-sheet paper and heavy media tray
(Tray 3)
............................................................................................................
414
Clear jams in the lower right door (Tray 3)
......................................................
414
Jam causes and solutions
...............................................................................
415
Jams in the output bin
....................................................................
415
Jams in the fuser and transfer area
................................................
416
Jams in the duplex area (HP Color LaserJet CP3525dn and HP
Color LaserJet CP3525x only)
........................................................
419
Jams in Tray 1, Tray 2 and internal paper path
..............................
421
Jams in Tray 3
................................................................................
423
Change jam recovery
.......................................................................................................
424
Solve paper-handling problems
........................................................................................................
425
Product feeds multiple sheets
..........................................................................................
425
Product feeds incorrect page size
...................................................................................
425
Product pulls from incorrect tray
......................................................................................
425
Paper does not feed automatically
..................................................................................
426
ENWW
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