Common causes of jams
.................................................................................
428
Jam locations
..................................................................................................
429
Clear jams
.......................................................................................................
429
Jam sensors
...................................................................................
430
AREA 1: Jams in the output bin
......................................................
431
AREA 2 and 3: Jams in the fuser and transfer area
.......................
433
AREA 4: Jams in the duplex area
...................................................
440
AREA 5: Jams in Tray 2 and the internal paper path
.....................
445
AREA 6: Clear jams in Tray 1
.........................................................
449
Clear jams when printing banners
..................................................
452
AREA 7: Jams in optional Trays 3, 4, and 5
...................................
455
AREA 8: Jams in the optional finishing devices
.............................
460
Clear staple jams
............................................................................
466
Jam recovery
...................................................................................................
470
Product feeds multiple sheets
..........................................................................................
471
Product pulls from incorrect tray
......................................................................................
471
Product feeds incorrect page size
...................................................................................
471
Paper does not feed automatically
..................................................................................
472
Paper does not feed from Tray 2, 3, 4, or 5
.....................................................................
472
Transparencies or glossy paper will not feed
..................................................................
473
Envelopes jam or will not feed in the product
..................................................................
473
Output is curled or wrinkled
.............................................................................................
474
Product will not duplex or duplexes incorrectly
................................................................
474
Solve image-quality problems
..........................................................................................................
476
Example print quality problems
........................................................................................
476
Repetitive defects ruler
....................................................................................................
476
Overhead transparency defects
.......................................................................................
478
Print quality problems associated with the environment
..................................................
478
Print quality problems associated with jams
....................................................................
478
Optimize and improve image quality
................................................................................
478
Use supported paper
.......................................................................................
479
Calibrate the product
.......................................................................................
479
Specify the correct paper type
........................................................................
479
Clean the fuser
................................................................................................
480
Respond to control panel error messages
......................................................
481
Clean the registration second transfer assembly
...........................
482
Use manual print modes
.................................................................................
484
Print-quality-troubleshooting pages
.................................................................
485
Image-quality issues
........................................................................................................
487
Interface troubleshooting
..................................................................................................................
493
Communication checks
....................................................................................................
493
EIO troubleshooting
.........................................................................................................
493
Engine diagnostics
...........................................................................................................................
494
LED diagnostics
...............................................................................................................
494
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ENWW