HP CP6015dn Service Manual - Page 487
AREA 5: Jams in Tray 2 and the internal paper path
UPC - 883585363018
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10. Close the right door. AREA 5: Jams in Tray 2 and the internal paper path Table 7-18 Causes and solutions for pickup delay jam 1: tray pickup Cause Solution The tray separation roller or tray feed roller is Replace the tray separation roller and tray feed roller. worn or deformed Poor contact of the tray media-feed-sensor connector Reconnect the connectors of the tray media-feed sensor (J2005), intermediate (J1922) and the DC controller PCA (J110). The tray media-feed sensor is defective Check the tray media-feed sensor by the sensor monitor mode. If the sensor is defective, replace the tray-pickup unit. The arm spring of the tray pickup solenoid is Check the spring and place it in the correct position. unhooked Poor contact of the tray-pickup-solenoid drive Reconnect the connectors of the tray pickup solenoid (J1923), intermediate connector (J1922) and the DC controller PCA (J110). The tray pickup solenoid is defective Execute the tray-pickup-solenoid driving test in the actuator drive mode. If the solenoid is defective, replace the tray-pickup unit. Poor contact of the pickup-motor drive connector Reconnect the connectors of the pickup motor (J1705), intermediate (J1924) and the DC controller PCA (J111). The pickup motor is defective Execute the pickup-motor driving test in the actuator drive mode. If the motor is defective, replace the multipurpose drive unit. Table 7-19 Causes and solutions for pickup stationary jams Cause Solution Multiple feed of media Replace any worn or deformed parts (tray separation roller, tray feed roller, MP-tray pickup roller or MP-tray separation roller). Check the separation roller and MP-tray separation roller to see if they are firmly seated and coupled with the torque limiter. Replace the separation roller and feed roller. Replace the MP-tray pickup roller and MP-tray separation roller. The secondary transfer roller is not set correctly Place the secondary-transfer-roller unit in the correct position. ENWW Paper-handling problems 445
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