| Section |
Page |
| Product basics |
15 |
| Product comparison |
16 |
| Product features |
17 |
| Product walkaround |
20 |
| Front view |
20 |
| HP Color LaserJet CP6015n, HP Color LaserJet CP6015dn, and HP Color LaserJet CP6015de |
20 |
| HP Color LaserJet CP6015x |
21 |
| HP Color LaserJet CP6015xh |
21 |
| Back view |
22 |
| Interface ports |
23 |
| Serial number and model number location |
23 |
| Control panel |
25 |
| Use the control panel |
26 |
| Control-panel layout |
26 |
| Interpreting control panel indicator lights |
27 |
| Control panel menus |
28 |
| Getting started basics |
28 |
| Menu hierarchy |
29 |
| Open the menus |
29 |
| Show Me How menu |
30 |
| Retrieve job menu |
31 |
| Information menu |
32 |
| Paper handling menu |
33 |
| Configure device menu |
34 |
| Printing menu |
34 |
| PCL sub-menu |
34 |
| Print Quality menu |
36 |
| System setup menu |
41 |
| Output Setup menu |
47 |
| I/O menu |
50 |
| Resets menu |
55 |
| Diagnostics menu |
57 |
| Service menu |
61 |
| Software for Windows |
63 |
| Supported operating systems for Windows |
64 |
| Supported printer drivers for Windows |
65 |
| HP Universal Print Driver (UPD) |
66 |
| UPD installation modes |
66 |
| Select the correct printer driver for Windows |
67 |
| Priority for print settings |
68 |
| Change printer-driver settings for Windows |
69 |
| Remove software for Windows |
70 |
| Supported utilities for Windows |
71 |
| HP Web Jetadmin |
71 |
| Embedded Web server |
71 |
| HP Easy Printer Care |
71 |
| Software for other operating systems |
73 |
| Use the product with Macintosh |
75 |
| Software for Macintosh |
76 |
| Supported operating systems for Macintosh |
76 |
| Supported printer drivers for Macintosh |
76 |
| Remove software from Macintosh operating systems |
76 |
| Priority for print settings for Macintosh |
76 |
| Change printer-driver settings for Macintosh |
76 |
| Software for Macintosh computers |
77 |
| HP Printer Utility |
77 |
| Open the HP Printer Utility |
77 |
| HP Printer Utility features |
78 |
| Supported utilities for Macintosh |
78 |
| Embedded Web server |
78 |
| Use features in the Macintosh printer driver |
79 |
| Print |
79 |
| Create and use printing presets in Macintosh |
79 |
| Resize documents or print on a custom paper size |
79 |
| Print a cover page |
79 |
| Use watermarks |
80 |
| Print multiple pages on one sheet of paper in Macintosh |
80 |
| Print on both sides of the page (duplex printing) |
81 |
| Set the stapling options |
81 |
| Store jobs |
82 |
| Set the color options |
82 |
| Use the Services menu |
82 |
| Connect the product |
85 |
| USB connection |
86 |
| Network connection |
87 |
| Network configuration |
89 |
| Benefits of a network connection |
90 |
| Supported network protocols |
91 |
| Configure network settings |
92 |
| TCP/IP |
92 |
| Internet Protocol (IP) |
92 |
| Transmission Control Protocol (TCP) |
92 |
| IP address |
92 |
| Configure IP parameters |
92 |
| Dynamic Host Configuration Protocol (DHCP) |
93 |
| BOOTP |
93 |
| Subnets |
93 |
| Subnet mask |
93 |
| Gateways |
93 |
| Default gateway |
93 |
| Manually configure IPv4 TCP/IP parameters from the control panel |
93 |
| Manually configure IPv6 TCP/IP parameters from the control panel |
94 |
| Network utilities |
96 |
| Other components and utilities |
96 |
| Paper and print media |
97 |
| Understand paper and print media use |
98 |
| Supported paper and print media sizes |
99 |
| Supported paper types |
103 |
| Special paper or print media guidelines |
105 |
| Load paper and print media |
106 |
| Load Tray 1 |
106 |
| Print envelopes |
107 |
| Load banner paper into Tray 1 |
107 |
| Load Trays 2, 3, 4, or 5 |
107 |
| Load standard-sized paper into Trays 2, 3, 4, or 5 |
107 |
| Load undetectable standard-sized paper into Trays 2, 3, 4, and 5 |
109 |
| Load custom-size paper into Tray 2, 3, 4, or 5 |
110 |
| Load large-size paper into Tray 3, 4, or 5 |
111 |
| Configure trays |
113 |
| Configure a tray when loading paper |
113 |
| Configure a tray to match print job settings |
113 |
| Configure a tray by using the Paper Handling menu |
114 |
| Automatic media type sensing (auto sense mode) |
114 |
| Auto-sense settings |
114 |
| Select the media by source, type, or size |
115 |
| Source |
115 |
| Type and Size |
115 |
| Choose an output location |
116 |
| Standard output bin |
116 |
| Optional output accessories |
116 |
| 3-bin stapler/stacker features |
116 |
| Booklet maker finisher features |
116 |
| Accessory walkaround |
117 |
| Configure the accessory operation mode |
119 |
| Select the operating mode at the control panel |
119 |
| Select the operating mode in the printer driver (Windows) |
120 |
| Select the operating mode in the printer driver (Mac OS X) |
120 |
| Use product features |
121 |
| Economy settings |
122 |
| Sleep delay |
122 |
| Set sleep delay |
122 |
| Disable/enable sleep mode |
122 |
| Wake time |
122 |
| Set the wake time |
123 |
| Set economy modes from the EWS |
123 |
| Use the stapler |
124 |
| Supported paper sizes for stapling |
124 |
| Staple print jobs |
126 |
| Use job storage features |
127 |
| Gain access to the job storage features |
127 |
| Use the proof and hold feature |
127 |
| Create a proof and hold job |
127 |
| Print a proof and hold job |
128 |
| Delete a proof and hold job |
128 |
| Use the personal job feature |
129 |
| Print a personal job |
129 |
| Delete a personal job |
129 |
| Use the Quick Copy feature |
130 |
| Create a QuickCopy job |
130 |
| Printing a Quick Copy job |
130 |
| Delete a Quick Copy job |
130 |
| Use the stored job feature |
131 |
| Create a stored print job |
131 |
| Print a stored job |
131 |
| Delete a stored job |
131 |
| Banner printing |
132 |
| Print banners from Tray 1 |
132 |
| Print photos or marketing material |
133 |
| Supported glossy paper |
133 |
| Configure the paper tray |
133 |
| Configure the driver settings |
134 |
| Print weatherproof maps and outdoor signs |
135 |
| Supported tough paper |
135 |
| Configure the paper tray |
135 |
| Configure the driver settings |
135 |
| Set the duplex alignment |
136 |
| Print tasks |
137 |
| Cancel a print job |
138 |
| Stop the current print job from the control panel |
138 |
| Stop the current print job from the software program |
138 |
| Use features in the Windows printer driver |
139 |
| Open the printer driver |
139 |
| Use printing shortcuts |
139 |
| Set paper and quality options |
139 |
| Set document effects |
140 |
| Set document finishing options |
140 |
| Set product output options |
140 |
| Set job storage options |
141 |
| Set color options |
141 |
| Obtain support and product-status information |
142 |
| Set advanced printing options |
142 |
| Use color |
143 |
| Manage color |
144 |
| Automatic or manual color adjustment |
144 |
| Manual color options |
144 |
| Print in grayscale |
145 |
| Restrict color use |
145 |
| Restrict color printing |
145 |
| RGB Color (Color Themes) |
146 |
| Match colors |
147 |
| Sample book color matching |
147 |
| Printing color samples |
147 |
| PANTONE® color matching |
148 |
| Advanced color use |
149 |
| HP ImageREt 4800 |
149 |
| Paper selection |
149 |
| sRGB |
149 |
| Print in four colors — CMYK |
149 |
| CMYK ink set emulation (HP postscript level 3 emulation) |
149 |
| TrueCMYK |
150 |
| Manage and maintain the product |
151 |
| Information pages |
152 |
| HP Easy Printer Care |
153 |
| Open the HP Easy Printer Care software |
153 |
| HP Easy Printer Care software sections |
153 |
| Embedded Web server |
156 |
| Open the embedded Web server by using a network connection |
156 |
| Embedded Web server sections |
157 |
| Use HP Web Jetadmin software |
159 |
| Security features |
160 |
| Secure the embedded Web server |
160 |
| Secure Disk Erase |
160 |
| Data affected |
160 |
| Additional Information |
161 |
| Job storage |
161 |
| Lock the control-panel menus |
161 |
| Set the real-time clock |
162 |
| Set the real-time clock |
162 |
| Manage supplies |
164 |
| Print-cartridge storage |
164 |
| HP policy on non-HP print cartridges |
164 |
| HP fraud hotline and Web site |
164 |
| Replace supplies |
165 |
| Locate supplies |
165 |
| Supply replacement guidelines |
165 |
| Approximate replacement intervals for supplies |
166 |
| Change print cartridges |
166 |
| Change image drums |
168 |
| Install memory |
171 |
| Install DDR memory DIMMs |
171 |
| Enable memory for Windows |
175 |
| Install an HP Jetdirect or EIO print server card or EIO hard disk |
176 |
| Replace the staple cartridge |
178 |
| Replace saddle stitch staple cartridges in the booklet maker |
180 |
| Clean the product |
183 |
| Clean the exterior |
183 |
| Clean spilled toner |
183 |
| Upgrade the firmware |
184 |
| Determine the current firmware version |
184 |
| Download new firmware from the HP Web site |
184 |
| Transfer the new firmware to the product |
184 |
| Use FTP to upload the firmware through a browser |
184 |
| Use FTP to upgrade the firmware on a network connection using Microsoft Windows |
185 |
| Use HP Web Jetadmin to upgrade the firmware |
186 |
| Use MS-DOS commands to upgrade the firmware for USB connections |
186 |
| Upgrade the HP Jetdirect firmware |
187 |
| Solve problems |
189 |
| Solving general problems |
190 |
| Troubleshooting checklist |
190 |
| Restore factory settings |
191 |
| Factors that affect product performance |
191 |
| Automatic neutral calibration |
192 |
| Control-panel message types |
193 |
| Control-panel messages |
194 |
| Jams |
214 |
| Common causes of jams |
214 |
| Jam locations |
215 |
| Clear jams |
215 |
| AREA 1: Clear jams in the output bin |
216 |
| AREA 2 and AREA 3: Clear jams in the fuser area and the transfer area |
218 |
| AREA 4: Clear jams in the duplex area |
222 |
| AREA 5: Clear jams in Tray 2 and the internal paper path |
225 |
| AREA 6: Clear jams in Tray 1 |
228 |
| Clear jams when printing banners |
231 |
| AREA 7: Clear jams in optional Trays 3, 4, and 5 |
233 |
| AREA 8: Clear jams in the optional finishing devices |
236 |
| Clear jams in the output-accessory bridge |
236 |
| Clear jams in the sorter area |
236 |
| Clear jams in the booklet maker |
238 |
| Clear staple jams |
240 |
| Clear staple jams in the main stapler |
240 |
| Clear staple jams in the booklet maker |
241 |
| Jam recovery |
244 |
| Paper-handling problems |
245 |
| Product feeds multiple sheets |
245 |
| Product feeds incorrect page size |
245 |
| Product pulls from incorrect tray |
245 |
| Paper does not feed automatically |
246 |
| Paper does not feed from Tray 2, 3, 4, or 5 |
246 |
| Transparencies or glossy paper will not feed |
247 |
| Envelopes jam or will not feed in the product |
248 |
| Output is curled or wrinkled |
248 |
| Product will not duplex or duplexes incorrectly |
249 |
| Understand lights on the formatter |
250 |
| HP Jetdirect LEDs |
250 |
| Heartbeat LED |
250 |
| Solve image quality problems |
251 |
| Example print quality problems |
251 |
| Repetitive defects ruler |
251 |
| Overhead transparency defects |
253 |
| Print quality problems associated with the environment |
253 |
| Print quality problems associated with jams |
253 |
| Optimize and improve image quality |
253 |
| Use supported paper |
254 |
| Calibrate the product |
254 |
| Specify the correct paper type |
254 |
| Clean the fuser |
255 |
| Respond to control panel error messages |
256 |
| Clean the registration second transfer assembly |
257 |
| Use manual print modes |
259 |
| Print-quality-troubleshooting pages |
260 |
| Performance problems |
261 |
| Solve network connectivity problems |
262 |
| Solve network printing problems |
262 |
| Verify communication over the network |
263 |
| Product software problems |
264 |
| Solve common Macintosh problems |
265 |
| Supplies and accessories |
269 |
| Order parts, accessories, and supplies |
270 |
| Order directly from HP |
270 |
| Order through service or support providers |
270 |
| Order directly through the embedded Web server (for printers that are connected to a network) |
270 |
| Order directly through the HP Easy Printer Care software |
270 |
| Part numbers |
271 |
| Accessories |
271 |
| Print cartridges |
271 |
| Image drums |
271 |
| Maintenance kits |
271 |
| Memory |
272 |
| Cables and interfaces |
272 |
| Service and support |
273 |
| Hewlett-Packard limited warranty statement |
273 |
| Print cartridge and image drum limited warranty statement |
275 |
| Color LaserJet Fuser Kit, Transfer Kit, and Roller Kit Limited Warranty Statement |
276 |
| Customer self repair warranty service |
277 |
| Customer support |
278 |
| Availability of support and service |
279 |
| HP maintenance agreements |
279 |
| On-site service agreements |
279 |
| Priority onsite service |
279 |
| Next-day onsite service |
279 |
| Weekly (volume) on-site service |
279 |
| Product specifications |
281 |
| Physical specifications |
282 |
| Electrical specifications |
283 |
| Acoustic specifications |
284 |
| Environmental specifications |
285 |
| Regulatory information |
287 |
| FCC regulations |
288 |
| Environmental product stewardship program |
289 |
| Protecting the environment |
289 |
| Ozone production |
289 |
| Power consumption |
289 |
| Paper use |
289 |
| Plastics |
289 |
| HP LaserJet print supplies |
289 |
| Return and recycling instructions |
290 |
| United States and Puerto Rico |
290 |
| Multiple returns (more than one cartridge) |
290 |
| Single returns |
290 |
| Shipping |
290 |
| Non-U.S. returns |
290 |
| Paper |
290 |
| Material restrictions |
290 |
| Disposal of waste equipment by users in private households in the European Union |
291 |
| Material Safety Data Sheet (MSDS) |
291 |
| For more information |
292 |
| Declaration of Conformity |
293 |
| Certificate of volatility |
294 |
| Types of memory |
294 |
| Volatile memory |
294 |
| Non-volatile memory |
294 |
| Hard-disk-drive memory |
294 |
| Safety statements |
295 |
| Laser safety |
295 |
| Canadian DOC regulations |
295 |
| VCCI statement (Japan) |
295 |
| Power cord statement (Japan) |
295 |
| EMI statement (Korea) |
295 |
| Laser statement for Finland |
296 |
| Substances Table (China) |
297 |
1
300
301
302
303
304
305
306
307
308
