HP Color LaserJet 5500 Service Manual - Page 337
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Table 7-4. Numerical printer messages (HP Color LaserJet 5500 models) (continued) Control panel message Event Description log error message Recommended action 55.X PRINTER ERROR For help press alternates with 55.X PRINTER ERROR To continue press None The DC controller is not 1. Press to continue. communicating with the formatter. The problem could be caused by a timing error or an intermittent 2. Turn the printer off and then back on. connection. 3. Reseat or replace the X - Description connectors between the DC controller and the formatter. 00 - Communication error 4. If the problem persists, 01 - DC Controller memory error replace the DC controller 02 - Outgoing parity error PCB. Calibrate the printer after replacing the DC 03 - No engine response controller. See Calibrate now 04 - Communication timeout (HP Color LaserJet 5500 models only). 5. Replace the formatter. Initialize NVRAM. See NVRAM initialization. 56.XX PRINTER ERROR To continue turn off then on None A printer error has occurred. XX - Description 01 - Illegal input 02 - Illegal output 1. Turn the printer off and then back on. 2. If problems persist, contact HP Support at http://www.hp.com/support/ clj5500. ENWW Numerical printer messages 315
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