HP Color LaserJet 5500 Service Manual - Page 361
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Table 7-5. Numerical printer messages (HP Color LaserJet 5550 models) (continued) Control panel message Event Description log error message Recommended action 68.X PERMANENT STORAGE ERROR For help press alternates with 68.X PERMANENT STORAGE ERROR To continue press press None One or more printer settings 1. Press to continue. saved in the non-volatile storage device is invalid and has been reset to its factory default. 2. Turn the printer off and then back on. Pressing the button should clear 3. Check the printer settings to the message. Printing can determine which settings continue, but there may be have been changed. unexpected behavior. X Description 0 onboard NVRAM 1 removable disk (flash or hard) 68.X PERMANENT STORAGE FULL For help press alternates with 68.X PERMANENT STORAGE FULL To continue press press None A non-volatile storage device is full. Pressing the button should clear the message. Printing can continue, but there may be unexpected behavior. X Description 0 onboard NVRAM 1 removable disk (flash or hard) 1. Press to continue. 2. For 68.0 errors, turn the printer off and then back on. 3. If a 68.0 error persists, execute an NVRAM inititialization. See NVRAM initialization. 4. For 68.1 errors, use the HP Web Jetadmin software to delete files from the disk drive. 5. If a 68.1 errors persists, reinitialize the hard disk. See Hard disk initialization. 68.X PERMANENT STORAGE WRITE FAIL To continue press None A non-volatile storage device is failing to write. Pressing the button should clear the message. Printing can continue, but there may be unexpected behavior. X Description 0 onboard NVRAM 1 removable disk (flash or hard) 1. Press to continue. 2. Turn the printer off and then back on. 3. If the problem persists, initialize NVRAM. See NVRAM initialization. 4. Reinitialize the hard disk. See Hard disk initialization. 79.XXXX PRINTER ERROR To continue turn off then on None A critical hardware error has occurred. 1. Turn the printer off and then back on. 2. If the problem persists, reseat the firmware DIMM. 3. Reseat the formatter. 4. Replace the firmware DIMM. 5. Replace the formatter. Calibrate the priner. See Calibrate now (HP Color LaserJet 5500 models only). ENWW Numerical printer messages 339