HP Color LaserJet 5500 Service Manual - Page 391
Image defects, Table, Image, defects
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Image defects If specific defects occur repeatedly, print a Print Quality Troubleshooting page and follow the instructions on the page. If you are unable to resolve the problem, use the information in this section to identify the root cause of the problem. Image defects fall into the categories listed in Table 7-18. Image defects. Possible causes and recommended solutions for each of these categories are listed in the tables that follow. In general, the items are listed in order from minor repairs to major repairs. Check the items in the order in which they appear. Table 7-18. Image defects Image defect Light image Light color Dark image Dark color Completely blank All black/solid color Dots in vertical lines Dirt on back of paper Dirt on front of paper Vertical lines White vertical lines Horizontal lines White horizontal lines Missing color Blank spots Description More information A very light image is printed. See Table 7-19. Causes for light images. One color is light in an image. See Table 7-20. Causes for one color printing light. A very dark image is printed. See Table 7-21. Causes for dark images. One color is dark in an image. See Table 7-22. Causes for one color printing dark. No image is printed. See Table 7-23. Causes for a completely blank image. An all black or solid colored image is printed. See Table 7-24. Causes for an all black or solid colored image. Vertical lines of white dots appear in the image. See Table 7-25. Causes for vertical lines of white dots. The back (non-printed) side of See Table 7-26. Causes for dirt the paper is dirty. on the back of the paper. The front (printed) sided of the See Table 7-27. Causes for dirt paper is dirty. on the front of the paper. Vertical lines are printed. See Table 7-28. Causes for vertical lines. White vertical lines appear in the image. See Table 7-29. Causes for white vertical lines. Horizontal lines are printed. See Table 7-30. Causes for horizontal lines. White horizontal lines appear in See Table 7-31. Causes for the image. white horizontal lines. One of the four toner colors is not printed. See Table 7-32. Causes for a missing color. The image has blank spots. See Table 7-33. Causes for blank spots. ENWW Image defects 369