HP Color LaserJet CM4730 Service Manual - Page 564
Output Bin <X> Full, Output Accessory Bridge Failure
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Table 6-2 Control-panel messages (continued) Control panel message Description Recommended action Output Accessory Bridge Failure The IPTU has failed. Turn the MFP off, verify that the IPTU connection is secure, and turn the MFP on. If necessary, remove and then reinstall the IPTU. Output Bin Full (multi-bin mailbox only) The control panel indicates that the output 1. Remove all paper from all output trays. bin is full; however, there is no paper in the output tray. 2. Turn the MFP off and then on to see if the error persists. The signal is generated by sensor PS1503 (bin 1 delivery-full sensor), PS1505 (bin 2 3. If none of the above corrects the delivery-full sensor), or PS1507 (bin 3 problem, replace the MBM unit. delivery-full sensor). Sensors PS1503 and PS1505 are located behind the front cover of the MBM. Sensor PS1507 is located above the bin 3 delivery rollers, close to the MBM rear frame. Output bin full The specified output bin is full and printing cannot continue. Empty the bin to continue printing. Output paper path open (multi-bin mailbox only) The control panel indicates that the MBM is 1. Verify that the mailbox device is not latched to the MFP; however, it is securely in place: release the mailbox, physically attached to the MFP. slide the mailbox away from the MFP, and then slide the mailbox back This signal is generated by switch SW1501 against the MFP. Verify that the (engine-connection switch). Switch mailbox is locked in place before SW1501 is located behind the front cover, retesting. near the bottom of the MBM. This switch is actuated by a tab on the MFP that engages 2. Turn the MFP off then on. the actuation arm on the MBM when the MBM is moved against the MFP and they 3. If none of the above corrects the become latched together. problem, replace the MBM unit. Output paper path open (stapler/stacker only) The stapler door is open, or the stapler/ stacker is not fully latched to the MFP. 1. Verify that the stapler door is securely closed by opening and closing the door. This signal is generated by switch SW1301 (door switch). Switch SW1301 is located behind the front cover and is actuated by a tab on the stapler door and a tab on the engine. 2. Verify that the stapler/stacker is properly seated against the printer by sliding the stapler/stacker away from the MFP and then sliding it back against the MFP. Make sure it is locked into position before retesting. 3. Turn the MFP off then on. 4. If none of the above corrects the problem, replace the stapler/stacker unit. Password or name is incorrect. Please enter correct login. The user name or password was typed incorrectly. Retype the user name and password. Performing Color Band Test The color-band test is being performed. No action is necessary. PIN is incorrect. Please re-enter PIN. The PIN was typed incorrectly. Retype the PIN. Please turn device off and install hard disk. The requested job requires a hard disk, but Turn the MFP off and install a hard disk. the MFP does not have a hard disk installed. Printing CMYK Samples The CMYK-samples page is being generated. The device will return to the ready state upon completion of the page No action is necessary. 544 Chapter 6 Problem solving ENWW