HP Color LaserJet CM4730 Service Manual - Page 603

Incorrect shade Table 6-15 Incorrect shade cause and solution Cause Solution The media does not meet the specifications for this MFP. Use media that meets HP media specifications. You are operating the MFP in excessively humid conditions. Verify that the MFP's environment is within humidity specifications. Missing color Table 6-16 Missing color cause and solution Cause Defective HP print cartridge. A non-HP cartridge might be installed. Solution Replace the cartridge. Ensure that you are using a genuine HP print cartridge. Cartridge error Table 6-17 Inconsistent colors after installing a print cartridge cause and solution Cause Solution Another print cartridge might be low. Check the supplies gauge on the control panel or print a supplies status page. Print cartridges might be improperly installed. Verify that each print cartridge is installed properly. A non-HP cartridge might be installed. Ensure that you are using a genuine HP print cartridge. Color match error Table 6-18 Printed colors do not match screen colors cause and solution Cause Solution Extremely light screen colors are not being printed. The software program might interpret extremely light colors as white. If so, avoid using extremely light colors. Extremely dark screen colors are being printed in black. The software program might interpret extremely dark colors as black. If so, avoid using extremely dark colors. The colors on the computer screen differ from the MFP output. On the printer driver's Color Control tab, select Screen Match. ENWW Correct print quality and copy quality problems 583