HP Color LaserJet Managed MFP E47528 Color LaserJet Managed MFP E47528 User Gu
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- HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 1
HP Color LaserJet Managed MFP E47528 User Guide www.hp.com/support/colorljE47528MFP - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 2
- HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 3
HP Color LaserJet Managed MFP E47528 User Guide SUMMARY This guide provides configuration, use, warranty, safety and environmental information. - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 4
contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 5
view ...4 Printer specifications ...7 Technical specifications ...7 Supported operating systems...8 Printer dimensions...10 Power consumption 26 Print envelopes...26 Envelope orientation...27 Load and print labels ...27 Manually feed labels ...28 Label orientation ...28 3 Supplies, accessories, and - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 6
type (Windows)...39 Additional print tasks...40 Print tasks (macOS)...40 How to print (macOS)...40 Automatically print on both sides (macOS)...41 Manually print on both sides (macOS) ...41 Print multiple pages per sheet (macOS)...42 Select the paper type (macOS)...42 Additional print tasks...42 - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 7
Before you begin ...59 Step one: Access the HP Embedded Web Server (EWS)...60 Step two: Configure the Network Identification settings ...60 Step three: Configure the Send to Email feature...61 Step four: Configure the Quick Sets (optional)...70 Step five: Set up Send to Email to use Office 365 - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 8
Manually configure IPv6 TCP/IP parameters from the control panel 124 Link speed and duplex settings ...125 Printer security features ...126 Introduction ...126 Security statements...126 Assign an administrator password ...126 IP Security...127 Encryption support 129 9 Solve problems...131 Control - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 9
13.D1, 13.D3 jam error in the duplexer ...159 13.E1 jam error in the output bin ...161 Resolving color print quality problems ...161 Introduction ...162 Troubleshoot print quality ...162 Improve copy image quality ...175 Check the scanner glass for dirt and smudges ...175 Calibrate the scanner...176 - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 10
Solve wireless network problems...187 Solve fax problems ...187 Checklist for solving fax problems...187 General fax problems ...189 Appendix A Service and support ...191 HP limited warranty statement...191 UK, Ireland, and Malta...192 Austria, Belgium, Germany, and Luxemburg ...192 Belgium, France, - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 11
Canada ICES-003 Compliance Statement 214 VCCI statement (Japan)...214 EMC statement (Korea)...214 EMC statement (China) ...214 Power cord instructions...214 Power cord statement (Japan) ...215 Laser safety...215 Laser statement for Finland ...215 Nordic Statements (Denmark, Finland, Norway, Sweden - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 12
New Zealand Telecom Statements...218 Additional FCC statement for telecom products (US) ...219 Telephone Consumer Protection Act (US) ...219 Industry Canada CS-03 requirements ...219 Japan Telecom Mark...220 Belarus ...221 Index ...223 x - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 13
's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Warning icons Use caution if you see a warning icon on your HP - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 14
when using this product to reduce risk of injury from fire or electric shock. ● Read and understand all instructions in the user guide. ● Observe all warnings and instructions marked on the product. ● Use only a grounded electrical outlet when connecting the product to a power source. If you - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 15
Printer views Identify certain parts of the printer and the control panel. Printer front view Identify the parts on the front of the printer. Figure 1-1 Printer front view 1 11 10 9 8 2 7 6 5 4 3 Number Description 1 Document feeder 2 Regulatory label (inside the front door) 3 Tray 2 4 - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 16
Figure 1-2 Printer rear view 7 6 1 2 3 4 5 Number Description 1 Front door release button 2 Fax ports cover NOTE: The fax ports are behind the cover. 3 USB port for job storage or connecting accessories 4 USB port for direct connection to a computer 5 Ethernet port 6 Power connection - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 17
installed.) ● Wireless: View or change wireless connection settings. (Wireless features available with optional wireless accessories installed.) ● Ethernet: View or change Ethernet connection settings. ● HP Web Services: View information to connect and print to the printer using HP Web - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 18
Number 4 Item Help button 5 Copy button 6 Number of copies field 7 Applications area 8 Home-screen page indicator Description Select the Help button system. to open the embedded help The system provides a list of help topics or information about a topic when using the Home screen, an - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 19
Table 1-1 Touchscreen control panel actions (continued) Action Description Example Printer specifications Determine the specifications for your printer model. Technical specifications Review the technical specifications for the printer. Product numbers for each model ● E47528f - #3QA75A Table - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 20
HP Accessibility Kit HP Accessibility Assistant HP USB Universal Card Reader HP LEGIC Card Reader E47528f Optional Optional Optional Optional Supported operating systems Use the following information to ensure printer compatibility with your computer operating system. Linux: For information and - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 21
HP Easy Start to install the HP print driver. 1. Go to 123.hp.com. 2. Follow the steps provided to download the printer software. Table 1-7 Supported operating systems and print drivers Operating system Print driver (for Windows, or the installer on the web for macOS) Windows 7, 32-bit and 64 - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 22
) macOS NOTE: The Windows software installer installs the HP Smart Device Agent Base service. The file size is less than 100 kb. Its only function is to check then allow printed pages to be accounted for in a Managed Print Services (MPS) account. The driveronly web packs downloaded from www.hp.com - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 23
lb) Power consumption Review the power consumption for each printer status or function. Table 1-12 Power consumption (average, in watts) Printing Ready Sleep Auto-Off/Manual-On Manual Off 581 W 21.9 W 1.0 W 0.08 W 0.08 W Power consumption 11 - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 24
Electrical specifications Review the electrical specifications for the printer. NOTE: Power requirements are based on the country/region where the printer is sold. The values in the following table are subject to change. CAUTION: Do not convert operating voltages. This can damage the printer and - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 25
Installation Guide that came with the printer. For additional instructions, go to HP support on the web. Go to http://www.hp.com/support/colorljE47528MFP for HP's all-inclusive help for the printer, which includes the following information: ● Install and configure ● Learn and use ● Solve problems - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 26
14 Chapter 1 Printer overview - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 27
inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Introduction Use caution when loading the paper trays. CAUTION: Do not - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 28
1. Open Tray 1 by grasping the handles on the left and right side of the tray and pulling down. 2. Slide out the tray extension. 3. Press down on the tab on the right paper guide, and then spread the paper guides to the correct size. 16 Chapter 2 Paper trays - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 29
4. Load the paper into the tray. Make sure that the paper fits under the tabs and below the maximum height indicators. For information on how to orient the paper, see Tray 1 paper orientation on page 17. 5. At the computer, begin the printing process from the software application. Make sure that - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 30
2 Follow these steps to load paper in Tray 2. This tray holds up to 250 sheets of 75 g/m2 (20 lb) paper. NOTE: The tray paper guides might be locked before use and might not be adjustable. 18 Chapter 2 Paper trays - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 31
1. Open Tray 2. 2. Adjust the paper-width guides by squeezing the adjustment latches on the guides and then sliding the guides to the size of the paper being used. 3. To load legal-size paper, extend the tray front by squeezing the front latch and pulling the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 32
, see Tray 2 paper orientation on page 21. 5. Make sure that the paper stack is flat at all four corners. Slide the paper length and width guides so that they are against the stack of paper. NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 33
NOTE: When loaded with legal-size paper, Tray 2 does not close all of the way. 7. At the computer, begin the printing process from the software application. Make sure that the driver is set to the correct paper type and size for the paper being printed from the tray. Tray 2 paper orientation When - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 34
Table 2-2 Tray 2 paper orientation (continued) Paper type Output How to load paper 123 Use alternative letterhead mode Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 35
1. Open Tray 3. 2. Adjust the paper-width guides by squeezing the adjustment latches on the guides and then sliding the guides to the size of the paper being used. 3. To load legal-size paper, extend the tray front by squeezing the front latch and pulling the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 36
5. Make sure that the paper stack is flat at all four corners. Slide the paper length and width guides so that they are against the stack of paper. NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 37
Table 2-3 Tray 3 paper orientation (continued) Paper type Output How to load paper 123 Letterhead or preprinted 2-sided printing Face-down Top edge away from the printer Prepunched 1-sided printing or 2-sided printing Face-up Holes on left side of the printer 123 Tray 3 paper orientation - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 38
after sending the print job to the printer. In addition to the instructions provided below, you can view the following video of how to load drop-down list, select Envelope. 6. In the Paper source drop-down list, select Manual feed. 7. Click the Finishing tab. 8. If the Print on both sides option is - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 39
10. In the Print dialog box, click the Print button to print the job. Envelope orientation When using envelopes, load them according to the information in the following table. Table 2-4 Envelope orientation Tray How to load Tray 1 Face-up Short, postage-end leading into the printer Tray 2 - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 40
size for the sheets of labels. 5. In the Paper type drop-down list, select Labels. 6. In the Paper source drop-down list, select Manual feed. NOTE: When using manual feed, the printer prints from the lowest-numbered tray that is configured for the correct size of paper, so it is not necessary - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 41
Table 2-5 How to load labels (continued) Tray How to load labels Tray 2 Load sheets of labels face-up with the top of the sheet at the back of the tray. Label orientation 29 - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 42
30 Chapter 2 Paper trays - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 43
configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information is no longer acceptable. To acquire cartridges, contact the managed service representative. Make sure to have the product model number, which appears - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 44
extended period of time. CAUTION: Do not touch the developer roller. Fingerprints on the developer roller can cause print-quality problems. The following illustration shows the toner-cartridge components. Figure 3-1 Toner cartridge components 112 21 33 Number 1 2 3 Description Imaging drum Handle - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 45
1. Open the front door by pressing the button on the left panel. 1 2 2. Grasp the blue handle on the toner cartridge drawer, and then pull out the drawer. 3. Grasp the handle on the toner cartridge, and then pull the toner cartridge straight up to remove it. Remove and replace the toner cartridges - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 46
shell for recycling. 6. Do not touch the imaging drum on the bottom of the toner cartridge. Fingerprints on the imaging drum can cause print-quality problems. Also, do not expose the cartridge to light unnecessarily. 34 Chapter 3 Supplies, accessories, and parts - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 47
box the new cartridge came in, or use a large cardboard box and fill it with several cartridges you need to recycle. See the enclosed recycling guide for information about recycling. In the US, a pre-paid shipping label is included in the box. In other countries/regions, go to www.hp.com - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 48
1 2 http://www.hp.com/recycle 36 Chapter 3 Supplies, accessories, and parts - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 49
-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Print tasks (Windows) Learn about common printing tasks for Windows - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 50
print on both sides of the paper. Use a paper size and type supported by the duplexer. 1. From the software program, select the Print option. Properties dialog. 5. In the Print dialog, click Print to print the job. Manually print on both sides (Windows) Use this procedure for printers that do not - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 51
3. Click the Finishing tab. 4. Select Print on both sides (manually), and then click OK to close the Document Properties dialog. 5. In the Print dialog, click Print to print the first side of the job. 6. Retrieve - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 52
the OK button. Additional print tasks Locate information on the Web for performing common printing tasks. Go to http://www.hp.com/support/colorljE47528MFP. Instructions are available for print tasks, such as the following: ● Create and use printing shortcuts or presets ● Select the paper size, or - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 53
option from the Two-Sided drop-down list. 5. Click the Print button. Manually print on both sides (macOS) Use this procedure for printers that do automatic duplexer installed or to print on paper that the duplexer does not support. NOTE: This feature is available if you install the HP print driver. - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 54
the Print button. Additional print tasks Locate information on the Web for performing common printing tasks. Go to http://www.hp.com/support/colorljE47528MFP. Instructions are available for print tasks, such as the following: ● Create and use printing shortcuts or presets ● Select the paper size, or - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 55
● Select the page orientation ● Create a booklet ● Scale a document to fit a specific paper size ● Print the first or last pages of the document on different paper ● Print watermarks on a document Store print jobs on the printer to print later or print privately Store print jobs in the printer - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 56
Storage menu. NOTE: If the Job Storage menu is not showing, follow the instructions in the "Disable or enable job storage feature" section to activate the menu must provide the required PIN at the control panel. The job is deleted manually or by the job retention schedule. 5. To use a custom user - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 57
● Replace Existing File: Overwrite the existing stored job with the new one. 6. If you selected the Stored Job or Personal Job option in the Mode drop-down list, you can protect the job with a PIN. Type a 4-digit number in the Use PIN to Print field. When other people attempt to print this job, the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 58
and BLE printing HP provides Wi-Fi Direct Print, Near Field Communication (NFC), and Bluetooth Low Energy (BLE) printing for printers with a supported HP Jetdirect 3100w BLE/NFC/Wireless Accessory. This is an optional accessory. These features enable Wi-Fi capable (mobile) devices to make a wireless - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 59
wired or wireless network and have Internet access. ● HP Web Services must be enabled on the printer, and the printer must be registered with HP Smart . Follow this procedure to enable HP Web Services and register with HP Smart: 1. Open the HP Embedded Web Server (EWS - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 60
available on your device, go to the Google Play > Android apps and install the HP Print Service Plugin. For more information on how to use Android embedded printing and which Android devices are supported, go to www.hp.com/go/MobilePrinting. Print from a USB flash drive This printer features easy - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 61
● .pcl ● .ps ● .cht Enable the USB port for printing The USB port is disabled by default. Before using this feature, enable the USB port. Use one of the following methods to enable the port: Method one: Enable the USB port from the printer control panel Use the printer control panel to enable the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 62
1. Insert the USB flash drive into the easy-access USB port. NOTE: The port might be covered. For some printers, the cover flips open. For other printers, pull the cover straight out to remove it. 2. From the Home screen on the printer control panel, navigate to the Print application, and then - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 63
NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer. 3. Select the Security tab. 4. On the left side of the screen, select General Security. 5. Scroll down - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 64
52 Chapter 4 Print - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 65
all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Make a copy Copy a document or picture from the scanner glass or - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 66
6. Touch the right pane of the screen to preview the document. In the preview screen, use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages. Table 5-1 Buttons on the right side of the preview pane Button Description Use these - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 67
of the paper. 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, navigate to the Copy application, and then select the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 68
ready, touch Start to begin copying. Additional copy tasks Locate information on the Web for performing common copy tasks. Go to http://www.hp.com/support/colorljE47528MFP. Instructions are available for copy tasks, such as the following: 56 Chapter 5 Copy - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 69
● Copy or scan pages from books or other bound documents ● Copy mixed-size documents ● Copy or scan both sides of an identification card ● Copy or scan a document into a booklet format Additional copy tasks 57 - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 70
58 Chapter 5 Copy - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 71
all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Set up Scan to Email The printer has a feature that enables it to - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 72
smtp.mycompany.com) NOTE: If you do not know the SMTP server name, SMTP port number, or authentication information, contact the email/Internet service provider or system administrator for the information. SMTP server names and port names are typically found by doing an Internet search. For example - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 73
NOTE: Configuring email setup on the Networking tab is an advanced process and might require the assistance of a system administrator. 1. Using the EWS top navigation tabs, click Networking. NOTE: For configuring the network settings for use with Office 365, Step five: Set up Send to Email to use - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 74
1. Using the EWS top navigation tabs, click Scan/Digital Send. 2. In the left navigation pane, click Email and Scan to Network Folder Quick Setup Wizards. 3. In the Email and Scan to Network Folder Quick Setup Wizards dialog, click the Email Setup link. NOTE: If a message displays indicating that - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 75
cases, the default port number does not need to be changed. NOTE: If you are using a hosted SMTP service such as Gmail, verify the SMTP address, port number, and SSL settings from the service provider's website or other sources. Typically, for Gmail, the SMTP address is smtp.gmail.com, port number - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 76
● MTIFF ● XPS ● PDF/A HP LaserJet Enterprise Flow MFP printers or MFP printers that are connected to a digital send software (DSS) server also support the following OCR file types: ● Text (OCR) ● Unicode Text (OCR) ● RTF (OCR) ● Searchable PDF (OCR) ● Searchable PDF/A (OCR) ● HTML (OCR) ● CSV (OCR - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 77
Table 6-2 Scan settings (continued) Option Description ● 200 dpi ● 300 dpi ● 400 dpi ● 600 dpi 7. Review the Summary area, and then click Finish to complete the setup. Method two: Advanced configuration using the Email Setup Use the following steps for advanced configuration using the E-mail - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 78
These problems can be prevented by entering a number in Split emails if larger than (MB). - In most cases, the default port number does not need to be changed. However, when using the Enable SMTP SSL Protocol option, port 587 must be used. - If you are using Google™ Gmail for email service, select - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 79
c. On the Server Authentication Requirements dialog, select the option that describes the server's authentication requirements: - Server does not require authentication, and then click Next. - Server requires authentication ○ From the drop-down box, select Use credentials of user to connect after - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 80
Field Restrictions Specify whether users must select an email address from an address book or whether users are allowed to enter in an email address manually. CAUTION: If Users must select from address book is selected, and any of the address fields are also set as User editable, changes to those - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 81
Table 6-6 File settings (Advanced Settings - optional) (continued) Feature Description PDF encryption If the file type is PDF, then this option encrypts the output PDF file. A password must be specified as part of the encryption. The same password must be used to open the file. The user will be - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 82
Table 6-8 Scan Settings (continued) Feature Description Contrast Select a value to adjust the contrast of the file. Sharpness Select a value to adjust the sharpness of the file. Image Preview Select whether to require or make optional a displayed preview of the job or to disable a preview. - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 83
Configure the outgoing email server (SMTP) to send an email from an Office 365 Outlook account Configure the outgoing email server using the following procedure. 1. Using the EWS top navigation tabs, click Networking. 2. In the left navigation pane, click TCP/IP Settings. 3. In the TCP/IP Settings - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 84
the Port Number field, type 587. NOTE: Some servers have problems sending or receiving emails that are larger than 5 megabytes (MB). These problems can be prevented by entering a number in Split emails if larger server setup. For more information, go to Microsoft's Support page. 72 Chapter 6 Scan - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 85
Set up Scan to Network Folder Set up the Scan to Folder feature to scan documents directly to network folder. Introduction This section explains how to enable and configure the Scan to Network Folder function. The printer has a feature that enables it to scan a document and save it to a network - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 86
Step two: Set up Scan to Network Folder Set up Scan to Network Folder using one of the following methods. Method one: Use the Scan to Network Folder Wizard Use this option for basic configuration of the Save to Network Folder feature using the Scan to Network Folder wizard. NOTE: Before you begin: - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 87
b. In the Quick Set Description field, type a description explaining what the Quick Set will save. c. Click Next. 6. On the Configure Destination Folder dialog, complete the following information: a. In the UNC Folder Path field, type a folder path where the scan will go. The folder path can either - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 88
2. In the left navigation pane, click Scan to Network Folder Setup. Step two: Configure the Scan to Network Folder settings Use the following procedure to complete Scan to Network Folder setup. Step one: Begin the configuration Use the following steps to begin configuration. 1. On the Scan to - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 89
4. Click Next. Dialog two: Folder Settings Use the Folder Settings dialog to configure the types of folders the printer sends scanned documents to and the folder permissions. There are two types of destination folders to select from: ● Shared folders or FTP folders ● Personal shared folders There - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 90
is no Domain Name Server (DNS). In this case, it is best to set up a static IP address on the shared PC to alleviate the problem of DHCP assigning a new IP address. On a typical home router, this is done by setting a static IP address that is on the same subnet, but - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 91
NOTE: If an FTP site is outside the firewall, a proxy server must be specified under the network settings. These settings are located in the EWS Networking tab, under the Advanced options. a. Select Save to an FTP Server. b. In the FTP Server field, type the FTP server name or IP address. c. In the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 92
documents to a folder configured for read and write access, complete the following steps. NOTE: Send only to folders with read and write access supports folder verification and job notification. 1. If it is not already selected, select Send only to folders with read and write access. 2. To require - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 93
▲ On the Notification Settings dialog, complete one of the following tasks: ● Option one: Do not notify. a. Select Do not notify. b. To prompt the user to review their notification settings, select Prompt user prior to job start, and then click Next. ● Option two: Notify when job completes. a. - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 94
Table 6-9 Scan settings (continued) Feature Description Image Preview Select whether to require or make optional a displayed preview of the job or to disable a preview. Cropping Options Select whether or not to allow a job to be cropped and the type of cropping option. Erase Edges Select - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 95
a network folder, USB flash drive, or email message, and then manually upload the files to the SharePoint site. Introduction Set up the Scan and then scan documents directly to a SharePoint site. Scan to SharePoint supports all scanning options, including the ability to scan documents as images or - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 96
Step two: Enable Scan to SharePoint and create a Scan to SharePoint Quick Set Follow the steps to enable the Scan to SharePoint feature and create a Scan to SharePoint Quick Set. 1. Using the top navigation tabs, click Scan/Digital Send. 2. In the left navigation pane, click Scan to SharePoint®. - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 97
e. Select an option from the Authentication Settings drop-down menu. Select whether it is necessary to sign in to the SharePoint site with credentials, or store the credentials within the Quick Set. NOTE: Use credentials of user to connect after Sign In at the control panel is selected in the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 98
1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, navigate to the Scan application, select the Scan icon, - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 99
Table 6-11 Buttons on the right side of the preview pane (continued) Button Description Use this button to add a page to the document. The printer prompts to scan additional pages. Use this button to clear the changes made in the preview and start over. Touch this button to collapse the preview - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 100
Table 6-13 File settings for Scan to SharePoint (continued) Feature Description Duplicate filename suffix default [filename]_YYYYMMDDT File Name Preview Enter a file name, and then click the Update Preview button. File Numbering Format Select a file name format for when the job is divided into - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 101
NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer. Step two: Enable Scan to USB Drive Enable Scan to USB Drive using the following steps. 1. Select the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 102
3. If you clicked Add, the Quick Sets Setup page opens. Complete the following information: a. Quick Set Name: Enter a title for the new Quick Set. b. Quick Set Description: Enter a description of the Quick Set. c. Quick Set Start Option: To set how the Quick Set starts, click either Enter - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 103
Table 6-14 Scan settings for Scan to USB Drive setup (continued) Feature Description Contrast Select a value to adjust the contrast of the file. Sharpness Select a value to adjust the sharpness of the file. Image Preview Select whether to require or make optional a displayed preview of the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 104
or contact list. 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, navigate to the Scan application, select the Scan icon - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 105
8. Optional Preview: Touch the right pane of the screen to preview the document. You can use the Expand and Collapse buttons on the left side of the preview pane to expand and collapse the preview screen. Table 6-16 Buttons on the left side of the preview pane Button Description Expand the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 106
at any time. 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, navigate to the Scan application, select the Scan icon - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 107
a. Select the New Folder icon . b. Select the New Folder field, type the folder name, and then select OK. 4. Make sure that you have selected the correct folder. 5. Touch the Job Name text field to open a touchscreen keyboard, type the name for the file, and then select the Enter button . 6. To - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 108
Table 6-19 Buttons on the right side of the preview pane (continued) Button Description Use this button to rotate the page 180 degrees. NOTE: This button is available only in the thumbnail view. Use this button to delete the selected pages. NOTE: This button is available only in the thumbnail - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 109
use this feature. 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, navigate to the Scan application, select the Scan icon - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 110
Table 6-20 Buttons on the left side of the preview pane (continued) Button Description Collapse the preview screen. Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages. Table 6-21 Buttons on the right side of the preview pane - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 111
drive, or email message, and then manually upload the files to the SharePoint site. Scan to SharePoint supports all scanning options, including the ability to glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 112
6. Optional Preview: Touch the right pane of the screen to preview the document. You can use the Expand and Collapse buttons on the left side of the preview pane to expand and collapse the preview screen. Table 6-22 Buttons on the left side of the preview pane Button Description Expand the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 113
use this feature. 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. Insert the USB drive into the USB port near the printer control panel. 3. From the Home screen on - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 114
7. Optional Preview: Touch the right pane of the screen to preview the document. You can use the Expand and Collapse buttons on the left side of the preview pane to expand and collapse the preview screen. Table 6-24 Buttons on the left side of the preview pane Button Description Expand the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 115
designed to help businesses of all types, including healthcare, financial services, manufacturing, and public sector, manage a fleet of printers performing common scan tasks. Go to http://www.hp.com/support/colorljE47528MFP. Instructions are available for performing specific scan tasks, such as the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 116
104 Chapter 6 Scan - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 117
configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information a phone line (for analog fax) or to an Internet or network fax service. Set up fax by using the printer control panel Configure the fax features using - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 118
3. Select the location from the list on the right side of the screen, and then select Next. 4. Touch the Company Name text field, and use the keypad to type the company name. 5. Touch the Fax Number text field, and use the keypad to type the sending fax number. Select Next. 6. Verify that the date - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 119
of the fax be sent again. The Error Correction Mode feature is enabled by default. You should turn it off only if you are having trouble sending or receiving a fax and if you are willing to accept the errors in the transmission and a probable quality reduction in the image. Turning off - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 120
Receive Mode The Receive Mode setting determines how the fax accessory receives fax jobs. Select one of the following options: ● Automatic ● TAM ● Fax/Tel ● Manual Rings to Answer The Rings to Answer setting determines the number of times the phone rings before the call is answered by the fax - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 121
from the printer. 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, navigate to the Fax application, and then select the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 122
Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages. Table 7-5 Buttons on the right side of the preview pane Button Description Use these buttons to toggle between single-page view and thumbnail view. More options are - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 123
Create a fax printing schedule Faxes print automatically upon receipt, but they can also be stored and printed on a schedule that you determine. After you create the schedule, you can enable or disable the schedule as needed. 1. From the Home screen on the printer control panel, navigate to the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 124
the confirmation prompt. Additional fax tasks Locate information on the Web for performing common fax tasks. Go to http://www.hp.com/support/colorljE47528MFP. Instructions are available for fax tasks, such as the following: ● Create and manage fax speed dial lists ● Configure fax billing codes ● Use - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 125
-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Advanced configuration with the HP Embedded Web Server (EWS) Use the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 126
When the printer is connected to the network, the HP Embedded Web Server is automatically available. NOTE: The HP Embedded Web Server is not accessible beyond the network firewall. How to access the HP Embedded Web Server (EWS) Use the following steps to open the EWS. 1. From the Home screen on the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 127
Support link (in the Other Links area on all HP Embedded Web Server pages) to connect to a set of dynamic web pages that help solve problems. These pages also show additional services panel display. Remote Control-Panel Provides a way to troubleshoot or manage the printer from a browser window on a - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 128
or remove third-party software packages that extend or modify the functionality of the printer. Provides connection information about third-party job-statistics services, or enables local serverless device job accounting. Quota Settings Provides connection information about third-party job-quota - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 129
: The following are the default links. Table 8-3 HP Embedded Web Server Other Links list Menu Description HP Instant Support Connect to the HP website to find solutions to printer problems. Shop for Supplies Connect to the HP website for information on purchasing original HP supplies, such as - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 130
Table 8-5 HP Embedded Web Server Scan/Digital Send tab Menu Description Email Setup Configure the default email settings for digital sending, including the following: ● Settings for the outgoing mail (SMTP) server ● Settings for Email Quick Sets jobs ● Default message settings, such as the " - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 131
Settings for using a LAN fax service ● Settings for using an Internet fax service Manage speed dials, including the Troubleshooting tab Refer to the table for settings in the Troubleshooting tab. Table 8-8 HP Embedded Web Server Troubleshooting tab Menu Description General Troubleshooting - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 132
troubleshooting printing issues. Diagnostic Data NOTE: This item is available only if an administrator password is set from the Security tab. Export printer information to a file that can be useful for HP technical support to use for detailed problem ● Set a custom device Service Access Code. ● Set - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 133
IPX/SPX, AppleTalk, DLC/LLC, and SNMP settings, depending on the print server model. Other Settings Configure general printing protocols and services supported by the print server. The available options depend on the print server model, but can include firmware update, LPD queues, USB settings - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 134
. This page displays if the web pages support multiple languages. Optionally, select supported languages through language-preference settings in the browser secure, such as printing protocols, print services, discovery protocols, name resolution services, and configuration- management protocols. 802 - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 135
Configure IP network settings Use the EWS to configure the printer network settings. Printer sharing disclaimer Review the following disclaimer. HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to Microsoft - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 136
Settings icon. 2. Open the following menus: a. Networking b. Ethernet c. TCP/IP d. IPV 4 Settings e. Config Method 3. Select the Manual option, and then touch the Save button. 4. Open the Manual Settings menu. 5. Touch the IP Address, Subnet Mask, or Default Gateway option. 6. Touch the first field - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 137
c. TCP/IP d. IPV6 Settings 3. Select Enable, and then select On. 4. Select the Enable Manual Settings option, and then touch the Done button. 5. To configure the address, open the Address menu, and then touch the field to open a keypad. 6. Use - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 138
, to secure data, and to prevent access to valuable hardware components. Security statements Review this important security statement. The printer supports security standards and recommended protocols that help you keep the printer secure, protect critical information on your network, and simplify - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 139
and have an HP Jetdirect print server, you can configure IPsec by using the Networking tab in the HP Embedded Web Server. Encryption support: HP High Performance Secure Hard Disks The hard disk provides hardware-based encryption so you can securely store sensitive data without impacting printer - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 140
To configure the printer to use 1 watt or less of power while in sleep mode, enter times for both the Sleep after Inactivity and Auto Off after sleep settings. NOTE: HP does not recommend using deep sleep settings if you have Security Solutions installed. In some situations, the printer does not - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 141
solution allows you to remotely install, monitor, maintain, troubleshoot, and secure your printing and imaging environment - ultimately increasing investment. HP Web Jetadmin upgrades are periodically made available to provide support for specific product features. Go to www.hp.com/go/webjetadmin - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 142
130 Chapter 8 Manage the printer - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 143
9 Solve problems Troubleshoot problems with the printer. Locate additional resources for help and technical support. The following information is correct at the time of publication. For current information, see http://www.hp.com/ support/colorljE47528MFP. For more information: HP's all-inclusive - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 144
is no longer acceptable. The toner cartridge does not need to be replaced now unless the print quality is no longer acceptable. 132 Chapter 9 Solve problems - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 145
of paper at one time. Introduction The following solutions can help solve problems if the printer is not picking up paper from the tray or guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray. The arrow on the tray guide - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 146
process. This process releases individual sheets without introducing static electricity. Straighten the paper stack against a table before returning it to the tray. 134 Chapter 9 Solve problems - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 147
for flexing the paper stack 1 2 A4 1 2 A3 6. Check the printer control panel to see if it is displaying a prompt to feed the paper manually. Load paper, and continue. 7. The rollers above the tray might be contaminated. Clean the rollers with a lint-free cloth dampened with warm water. Use - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 148
flex the stack as described above. 4. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different package. 136 Chapter 9 Solve problems - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 149
5. Make sure the tray is not overfilled by checking the stack-height markings inside the tray. If it is overfilled, remove the entire stack of paper from the tray, straighten the stack, and then return some of the paper to the tray. The following examples show the stack-height markings in the trays - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 150
line up exactly with the marking on the tray. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. The markings for Tray 1 or the multipurpose tray Figure 9-9 Size markings for cassette trays 138 Chapter 9 Solve problems - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 151
. ● The document feeder input tray or output bin might contain more than the maximum number of pages. Make sure the paper stack fits below the guides in the input tray, and remove pages from the output bin. ● Verify that there are no pieces of paper, staples, paper clips, or other debris - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 152
instructions on the control panel. When you complete a step, the printer displays instructions guides so they are touching the paper stack without bending it. 6. Make sure that the tray is fully inserted in the printer. 7. If you are printing on heavy, embossed, or perforated paper, use the manual - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 153
In addition to the instructions provided below NOTE: The printer model referenced in this video might be different from your printer model, but the steps to clear the jam are the same. 1. Open the document feeder cover. 2. Remove any jammed paper. 31.13 jam error in the document feeder 141 - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 154
paper from the output area. 5. Open the scanner lid. If paper is jammed behind the white plastic backing, gently pull it out. 142 Chapter 9 Solve problems - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 155
, ensure that the paper meets the document feeder (ADF) specifications for the printer. 8. Ensure that the input tray is not overloaded and that the tray guides are set to the correct size. Make sure that the paper stack is correctly aligned at the center of the input tray when paper is - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 156
Rollers in HP LaserJet and PageWide Printers for detailed instructions. NOTE: Lift up the roller assembly to access and clean the second roller . 10. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. NOTE: To avoid - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 157
1. If you can see the jammed sheet in Tray 1, remove the jammed sheet by pulling it straight out. 2. If you cannot see the jammed sheet, close Tray 1, and then remove Tray 2. 3. At the left side of the Tray 2 cavity, press the tab to lower the tray plate, and then remove any paper. Remove the jammed - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 158
4. Push the tray plate back up into place. 5. Reinstall Tray 2. 6. Make sure the type and quality of the paper being used meets the HP specifications for the printer. 7. Reopen Tray 1 and load paper into the tray. Ensure the tray guides are set to the correct paper size. 146 Chapter 9 Solve problems - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 159
is not overfilled. Paper should be below the 3 triangles in the following image. 9. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.B2.D2 jam error in tray 2 Use the following procedure to check for a paper jam - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 160
2. Remove any jammed or damaged sheets of paper. 3. Reinsert and close Tray 2. NOTE: When reinserting the paper, make sure the paper guides are adjusted properly for the paper size. 4. Open the rear door and look for and clear any paper present or obstructions in the paper path. - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 161
and quality of the paper being used meets the HP specifications for the printer. 6. If the error persists, ensure that the tray width and length guides are set to the correct paper size for the paper being installed into the tray and that the tray is not over filled above the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 162
7. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.A3 jam error in tray 3 Use the following procedure to 13.A3.D3 - Jam in tray 3 1. Pull the tray completely out of the printer. 150 Chapter 9 Solve problems - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 163
2. Remove any jammed or damaged sheets of paper. 3. Reinsert and close Tray 3. NOTE: When reinserting the paper, make sure the paper guides are adjusted properly for the paper size. 4. Open the rear door and look for and clear any paper present or obstructions in the paper path. - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 164
5. Check the following are for paper. Remove paper by gently pulling paper out. 6. If the error persists, ensure that the tray width and length guides are set to the correct paper size for the paper being installed into the tray and that the tray is not over filled above the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 165
of the paper being used meets the HP specifications for the printer. 8. If the error persists, contact customer support at www.hp.com/go/contactHP, or contact an HP-authorized service or support provider. 13.B2 jam error in rear door Use the following procedure to check for a paper jam in the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 166
1. Pull the tray completely out of the printer. 2. Remove any jammed or damaged sheets of paper. 3. Reinsert and close Tray 3. NOTE: When reinserting the paper, make sure the paper guides are adjusted properly for the paper size. 154 Chapter 9 Solve problems - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 167
and look for and clear any paper present or obstructions in the paper path. 5. If the error persists, ensure that the tray width and length guides are set to the correct paper size for the paper being installed into the tray and that the tray is not over filled above the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 168
HP specifications for the printer. 7. If the error persists, contact customer support at www.hp.com/go/contactHP, or contact an HP-authorized service or support provider. 13.B4, 13.B5 jam error in fuser input Use the to cool before handling it. 1. Open the rear door. 156 Chapter 9 Solve problems - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 169
. 4. Close the rear door. 5. Ensure the type and quality of the paper being used meets the HP specifications for the printer. 6. Ensure the paper tray guides are set to the correct size for the paper loaded. 13.B4, 13.B5 jam error in fuser input 157 - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 170
7. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.B9 jam error in fuser output Use the following door. 2. Gently pull out any jammed paper from the rollers in the rear door area. 158 Chapter 9 Solve problems - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 171
and quality of the paper being used meets the HP specifications for the printer. 5. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.D1, 13.D3 jam error in the duplexer Use the following procedure to check for - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 172
cool. NOTE: There are 3 areas to check for paper, above the fuser, entering in the duplexer and the exit of the duplexer. 160 Chapter 9 Solve problems - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 173
If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.E1 Resolving color print quality problems Use the information below to troubleshoot print-quality, color-quality, and image-quality problems on HP Color LaserJet - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 174
image defects, see Troubleshoot image defects. Update the printer firmware Try upgrading the printer firmware. For instructions, go to www.hp.com/support. Print from a different software program Try printing from a different software program. If the page prints correctly, the problem is with the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 175
1. Open and close the paper tray. 2. Follow the control panel prompts to confirm or modify the paper type and size settings for the tray. 3. Make sure the paper loaded meets specifications. 4. Adjust the humidity and resistance setting on the control panel to match the environment. a. Open the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 176
, if applicable, the status of other replaceable maintenance parts. Print quality problems can occur when using a toner cartridge that is at its estimated end the Home screen on the printer control panel, select the Support Tools menu. 2. Select the following menus: a. Maintenance b. Calibration/Cleaning - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 177
and the printing environment. Step one: Use paper that meets HP specifications Some print-quality problems arise from using paper that does not meet HP specifications. ● Always use a paper type and weight that this printer supports. ● Use paper that is of good quality and free of cuts, nicks, tears - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 178
tray to adjust. 4. Select Print Test Page, and then follow the instructions on the printed pages. 5. Select Print Test Page again to verify the support for most users ● Developed to align with Windows Graphic Device Interface (GDI) for best speed in Windows environments 166 Chapter 9 Solve problems - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 179
Follow these steps to resolve print-quality problems such as misaligned color, colored shadows, blurry on the printer control panel, select the Support Tools menu. 2. Select the following menus: calibrates, and then try printing again. Troubleshoot image defects Review examples of image defects - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 180
defects on page Table 9-6 Color plane registrations defects 172 (color models only) on page 171 Table 9-11 Output defects on page 173 168 Chapter 9 Solve problems - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 181
that the paper type, size, and weight are supported by the printer. See the printer support page at support.hp.com for a list of the supported paper sizes and types for the printer. NOTE: The improve the print quality. 6. If the issue persists, go to support.hp.com. Troubleshoot image defects 169 - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 182
the cartridge is installed correctly. 3. Replace the cartridge. 4. If the issue persists, go to support.hp.com. Table 9-5 Blank page - No print Sample Description The page is completely blank and a lighter paper type. 5. If the issue persists, go to support.hp.com. 170 Chapter 9 Solve problems - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 183
settings to match. If necessary, select a lighter paper type. 3. If the issue persists, go to support.hp.com. Toner rubs off along either edge of the page. This defect is more common at the then reprint the document. 5. If the issue persists, go to support.hp.com. Troubleshoot image defects 171 - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 184
is within the supported operating temperature and humidity range. 6. Replace the cartridge. 7. If the issue persists, go to support.hp.com. . 4. Make sure that the paper guides are adjusted to the correct size for the paper. Do not adjust the paper guides tightly against the paper stack. Adjust - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 185
and usage of the cartridge. 6. Replace the cartridge. 7. If the issue persists, go to support.hp.com. Description Possible solutions Printed pages have curled edges. The curled edge can be along the in duplex mode. 4. If the issue persists, go to support.hp.com. Troubleshoot image defects 173 - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 186
: 3. If the defect is caused by ● Extreme paper curl extreme paper curl, refer to the troubleshooting steps for "Output ● The paper in the tray is wrinkled or curl." deformed 4. Use a toner level in the cartridge. 5. If the issue persists, go to support.hp.com. 174 Chapter 9 Solve problems - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 187
feeder, load the original document into the feeder correctly, using the paper guides, to avoid unclear or skewed images. If the problem still exists, try these additional solutions. If they do not fix the problem, see "Improve print quality" for further solutions. Check the scanner glass for - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 188
. NOTE: If you are having trouble with streaks on copies when you are feeder, make sure to adjust the guides in the input tray so they are Support Tools application, and then select the Support Tools icon. 2. Open the following menus: a. Maintenance b. Calibration/Cleaning 176 Chapter 9 Solve problems - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 189
c. Calibrate Scanner 3. Touch the Start button to start the calibration process. Follow the on-screen prompts. 4. Wait while the printer calibrates, and then try copying again. Check the paper settings Follow these steps if copied pages have smears, fuzzy or dark print, curled paper, or areas where - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 190
feeder, load the original document into the feeder correctly, using the paper guides, to avoid unclear or skewed images. If the problem still exists, try these additional solutions. If they do not fix the problem, see "Improve print quality" for further solutions. Check the scanner glass for - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 191
1. Press the power button to turn the printer off, and then disconnect the power cable from the electrical outlet. 2. Open the scanner lid. 3. Clean the scanner glass (callout 1) and the document feeder strips (callout 2, callout 3) with a soft cloth or sponge that has been moistened with - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 192
NOTE: If you are having trouble with streaks on copies when you are using the document feeder, be sure to clean the small strips of glass on the left ● Scan to USB ● Scan to SharePoint® 3. Touch the Options button. 4. In the Options pane, scroll to and select Color/Black. 180 Chapter 9 Solve problems - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 193
5. Select one of the predefined options. 6. Touch the Send button. Check the image-adjustment settings Adjust the settings in the Scan menu to optimize image quality. ● Sharpness: Clarify or soften the image. For example, increasing the sharpness could make text appear crisper, but decreasing it - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 194
feeder, load the original document into the feeder correctly, using the paper guides, to avoid unclear or skewed images. If the problem still exists, try these additional solutions. If they do not fix the problem, see "Improve print quality" for further solutions. Check the scanner glass for - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 195
Over time, specks of debris might collect on the scanner glass and document feeder white plastic backing, which might cause print defects. Use the following procedure to clean the scanner if the printed pages have streaks, unwanted lines, black dots, poor print quality, or unclear text. 1. Press the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 196
directly on the glass or platen. They might seep and damage the printer. NOTE: If you are having trouble with streaks on copies when you are using the document feeder, be sure to clean the small strips of the predefined options, and then select Send to send the fax. 184 Chapter 9 Solve problems - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 197
Check the image-adjustment settings Adjust the settings in the Fax menu to optimize image quality. ● Sharpness: Clarify or soften the image. For example, increasing the sharpness could make text appear crisper, but decreasing it could make photos appear smoother. ● Darkness: Increase or decrease the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 198
the fax resolution, quality level, or contrast settings. ● If possible, send the fax from a computer software program. Solve wired network problems Contact your managed service representative. Make sure that you know your product model number, which appears on the product label on the back of the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 199
Solve wireless network problems Contact your managed service representative. Make sure that you know your product model number, which appears on the product label on the back of the printer. Solve fax problems Use the following sections to solve issues involving the printer fax functions. Checklist - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 200
the fax accessory is lower than that of the messaging service, the fax accessory answers all calls. Does your phone problem with the analog fax accessory. If you are using LAN fax or Internet fax, those configurations could be disabling the feature. Table 9-13 Analog-fax accessory troubleshooting - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 201
Table 9-13 Analog-fax accessory troubleshooting (continued) Status conditions Possible solutions Damaged / Enabled/ that LAN fax is enabled (analog fax is turned off). General fax problems Learn about solutions for common fax problems. The fax failed to send Verify the fax issue, and try the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 202
. The volume setting needs to be adjusted. Adjust the volume in the Fax Send Settings menu and the Fax Receive Settings menu. 190 Chapter 9 Solve problems - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 203
period, HP will replace software which does not execute its programming instructions due to such defects. HP does not warrant that the operation locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 204
judicial_redress/ecc-net/index_en.htm). Consumers have the right to choose whether to claim service under the HP Limited Warranty or against the seller under the legal guarantee. Ireland: folgt: Deutschland: HP Deutschland GmbH, Schickardstr. 32, D-71034 Böblingen 192 Appendix A Service and support - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 205
et répond des défauts de conformité existant lors de la délivrance. Il répond également des défauts de conformité résultant de l'emballage, des instructions de montage ou de l'installation lorsque celle-ci a été mise à sa charge par le contrat ou a été réalisée sous sa responsabilité ». Article L211 - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 206
/ecc-net/index_en.htm). Les consommateurs ont le droit de choisir de réclamer un service sous la garantie limitée HP ou auprès du vendeur au cours d'une garantie légale Calle Vicente Aleixandre, 1 Parque Empresarial Madrid - Las Rozas, E-28232 Madrid 194 Appendix A Service and support - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 207
(http://ec.europa.eu/consumers/solving_consumer_disputes/non judicial_redress/ecc-net/index_en.htm). Forbrugere har ret til at vælge, om de vil gøre krav på service i henhold til HP's begrænsede garanti eller hos sælger i henhold til en toårig juridisk garanti. Norway HPs garanti er en begrenset og - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 208
/consumers/solving_consumer_disputes/non-judicial_redress/ecc net/index_en.htm). A fogyasztóknak jogában áll, hogy megválasszák, hogy a jótállással kapcsolatos igényüket 196 Appendix A Service and support - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 209
a HP korlátozott jótállás alapján vagy a kétéves, jogszabályban foglalt eladói szavatosság, illetve, ha alkalmazandó, a jogszabályban foglalt kötelező eladói jótállás alapján érvényesítik. Czech Republic Omezená záruka HP je obchodní zárukou dobrovolně poskytovanou společností HP. Názvy a adresy - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 210
om te kiezen tussen enerzijds de Beperkte Garantie van HP of anderzijds het aanspreken van de verkoper in toepassing van de wettelijke garantie. 198 Appendix A Service and support - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 211
Finland HP:n rajoitettu takuu on HP:n vapaaehtoisesti antama kaupallinen takuu. HP:n myöntämästä takuusta maassanne vastaavan HP:n edustajan yhteystiedot ovat: Suomi: HP Finland Oy, Piispankalliontie, FIN - 02200 Espoo HP:n takuun edut ovat voimassa mahdollisten kuluttajansuojalakiin perustuvien - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 212
for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either replace products that prove to be - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 213
obtain warranty service, please return the product to place of purchase (with a written description of the problem) or contact HP customer support. At help determine if the cartridge is genuine and take steps to resolve the problem. Your cartridge might not be a genuine HP cartridge if you notice the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 214
device for purposes of using the Software. b. Storage. You may copy the Software into the local memory or storage device of your device. 202 Appendix A Service and support - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 215
must register and establish an account on HP ID in order to use the Software. It is your responsibility to obtain and maintain all equipment, services and software needed for access to and use of the HP ID account, any applications linked via this Software, and your device(s), as well as - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 216
respect to the Software or any other subject matter covered by this EULA. To the extent the terms of any HP policies or programs for support services conflict with the terms of this EULA, the terms of this EULA shall control. 17. CONSUMER RIGHTS. Consumers in some countries, states or territories - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 217
options. If you are a consumer within the meaning of the Australia Consumer Law and you are purchasing the Software or warranty and support services for the Software which are not of a kind ordinarily acquired for personal, domestic or household use or consumption, then despite any other provision - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 218
your country/region Have the product name, serial number, date of purchase, and problem description ready. Get 24-hour Internet support, and download software utilities and drivers Order additional HP service or maintenance agreements Register your product Country/region phone numbers are on the - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 219
. If print quality begins to degrade and is no longer acceptable, consider replacing the print cartridge. Paper use This product's duplex feature (manual or automatic) and N-up printing (multiple pages printed on one page) capability can reduce paper usage and the resulting demands on natural - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 220
on how to return HP printing supplies. Multi-lingual program information and instructions are also included in every new HP LaserJet print cartridge package. 1 the guidelines outlined in the HP LaserJet Printer Family Print Media Guide. This product is suitable for the use of recycled paper and - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 221
a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service, or go to: www.hp.com/recycle. Electronic hardware recycling HP encourages customers to recycle used electronic hardware. For more - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 222
the European Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/reach. Product Power Data per European Union Commission Regulation 1275/2008 and the UK Relevant Statutory Requirements For product power data, including the power consumption of - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 223
Substances Table (China) CHR-LJ-PK-MFP-02 Material Safety Data Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by accessing the HP Web site at www.hp.com/go/msds. EPEAT Many HP products are designed to meet EPEAT. EPEAT - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 224
Substances Table (Taiwan) For more information To obtain information about these environmental topics: ● Product environmental profile sheet for this and many related HP products ● HP's commitment to the environment ● HP's environmental management system ● HP's end-of-life product return and - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 225
C Regulatory information Regulatory statements Regulatory model identification numbers For regulatory identification purposes, your product is assigned a regulatory model number. Regulatory model numbers should not be confused with marketing names or product numbers. Product model number HP Color - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 226
. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 227
1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for adjustments, or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation. For other US/Canada - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 228
VARNING ! Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen. Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista: Aallonpituus 775-795 nm Teho 5 m W Luokan 3B laser. Nordic Statements (Denmark, Finland, - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 229
Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia) Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia) 217 - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 230
its connection to the PSTN. Please follow the instructions provided in the user manual. If you experience network compatibility issues, please contact does it imply that any product is compatible with all of Telecom's network services. This equipment may not provide for the effective hand-over of a - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 231
for you to make the necessary modifications in order to maintain uninterrupted service. If trouble is experienced with this equipment, please see the numbers in this manual for repair and (or) warranty information. If the trouble is causing harm to the telephone network, the telephone company may - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 232
de connexion appropriée. Le client doit être conscient que le respect des conditions ci-dessus ne peut pas empêcher la dégradation du service dans certaines situations. Les réparations de l'équipement certifié doivent être coordonnées par un représentant désigné par le fournisseur. Toute réparation - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 233
XXX XXXXXXXX) は、HP Belarus 24 мая 2017 383 BY. Belarus 221 - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 234
222 Appendix C Regulatory information - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 235
Windows 37 Windows 37 duplexer clear jams 159 jams 139 duplexing manually (Mac 40 manually (Windows 37 E easy-access USB printing 48 edge-to-edge conformity 213, 217 Explorer, versions supported HP Embedded Web Server........113 F fax block 111 feeding problems 187, 189 optimize for text - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 236
problems Services.......113, 114, 121 information pages 113-115 opening 123 other links list........... 113, 114, 117 troubleshooting network 123 managing the printer overview 113 manual duplex Mac 40 Windows 37 margins, 46 Netscape Navigator, versions supported HP Embedded Web Server........113 - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 237
panel 131 online support 191, 206 operating systems, supported............8 optimize copy images Tray 2 139, 147 Tray 3 150 paper pickup problems solving 133, 136 paper trays overview 15 paper type 1 15 print on both sides Mac 40 manually, Windows 37 Windows 37 print settings HP Embedded - HP Color LaserJet Managed MFP E47528 | Color LaserJet Managed MFP E47528 User Gu - Page 238
213, 218 TCP/IP manually configuring IPv4 parameters 123 manually configuring IPv6 parameters 123 technical support online 191, 206 toner mode 22, 26 troubleshooting check toner-cartridge status... 162, 164 jams 139, 140 overview 131 paper feed problems 133 troubleshooting tools HP Embedded
User Guide
HP Color LaserJet Managed MFP E47528
www.hp.com/support/
colorljE47528MFP