HP Color LaserJet Managed MFP E47528 Color LaserJet Managed MFP E47528 User Gu - Page 168
B4, 13.B5 jam error in fuser input
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6. Ensure the type and quality of the paper being used meets the HP specifications for the printer. 7. If the error persists, contact customer support at www.hp.com/go/contactHP, or contact an HP-authorized service or support provider. 13.B4, 13.B5 jam error in fuser input Use the following procedure to check for paper in all possible jam locations in the fuser area. Recommended action for customers When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam. ● 13.B4.yz Jam in rear door ● 13.B5.yz Jam in rear door y = jam type (A or D) z = paper type that is being printer on. This can be 0-9 or A-F. CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it. 1. Open the rear door. 156 Chapter 9 Solve problems
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