HP Color LaserJet Managed MFP E47528 Color LaserJet Managed MFP E47528 User Gu - Page 171
D1, 13.D3 jam error in the duplexer, y = A or D
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3. Close the rear door. 4. If the error persists, ensure the type and quality of the paper being used meets the HP specifications for the printer. 5. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.D1, 13.D3 jam error in the duplexer Use the following procedure to check for paper in all possible jam locations in the automatic duplexer. Recommended action for customers When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam. ● 13.D1.yz Paper jam in duplexer (upper area of duplexer) ● 13.D3.yz Paper jam in duplexer (lower area of duplexer) y = A or D x = 0-9 or A-F 1. Check the out area of the printer. If paper is extruding out slowly pull it out of the printer. 2. At the rear of the printer, open the duplexer. 13.D1, 13.D3 jam error in the duplexer 159
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