HP Color LaserJet Pro M453-M454 User Guide - Page 50
Troubleshoot Cartridge Policy control panel error messages, Settings, Supplies, Supply Settings
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1. Setup 2. Network Setup 3. General Settings On the General Settings menu, select Show the IP Address, and then select Yes to display the printer's IP address or host name. 2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens. NOTE: If a message displays in the web browser indicating that the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer. 3. On the EWS Home page, click the Settings tab. 4. In the left navigation pane, click Supplies to expand the options, and then click Supply Settings. 5. In the Cartridge Policy area, click the drop-down menu and select Off. 6. Click Apply to save the changes. Troubleshoot Cartridge Policy control panel error messages Review the recommended actions for Cartridge Policy error messages. Table 3-4 Cartridge Policy control panel error messages Error message Description Recommended action 10.0X.30 Unauthorized Cartridge The administrator has configured this printer to use only genuine HP supplies that are still under warranty. The cartridge must be replaced to continue printing. Replace the cartridge with a genuine HP toner cartridge. If you believe you purchased a genuine HP supply, visit www.hp.com/go/anticounterfeit to determine if the toner cartridge is a genuine HP cartridge, and learn what to do if it is not a genuine HP cartridge. 40 Chapter 3 Supplies, accessories, and parts ENWW
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